Amazon Prime Video

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Amazon Video is an Internet video on demand service that is developed, owned and operated by Amazon.com. It offers television shows and films for rental or purchase and as part of Amazon's Prime subscription.

Problems in the last 24 hours

The graph below depicts the number of Amazon Prime Video reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Amazon Prime Video Outage Chart 05/18/2024 09:15

At the moment, we haven't detected any problems at Amazon Prime Video. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Amazon Prime Video users through our website.

  1. Playback Issues (41%)

    Playback Issues (41%)

  2. Buffering (22%)

    Buffering (22%)

  3. Crashing (17%)

    Crashing (17%)

  4. Sign in (17%)

    Sign in (17%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map

The most recent Amazon Prime Video outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
United StatesRedmond Sign in
CanadaSurrey Playback Issues
CanadaVancouver Crashing
RomaniaTimişoara Playback Issues
United StatesMilford Video Quality
United StatesWinter Garden Buffering
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Amazon Prime Video Issues Reports

Latest outage, problems and issue reports in social media:

  • Hamayah2019 felastica (@Hamayah2019) reported

    @PrimeVideo OK, tomorrow war is over at last. Truly terrible movie. Please don't waste my subscription money on poorly written trash like that anymore.

  • Parkerbird David Parker (@Parkerbird) reported

    Dear @PrimeVideo the Tomorrow War was so bad that I would like you to please credit my account two hours worth of hourly wages. It may have been a free movie but it was straight work to watch it.

  • JayCampbell79 Jay (@JayCampbell79) reported

    When trying to watch certain episodes of Diners Drive-Ins and Dives, some play and some get a error code: service_error. @PrimeVideo please fix this and it has happened with other videos as well.

  • _RonnieBass Andrew (@_RonnieBass) reported

    @PrimeVideo @prattprattpratt Tenet is one of the worst movies

  • Hamayah2019 felastica (@Hamayah2019) reported

    @PrimeVideo wow, how does it take forester this long to work out who she is when the rest of us knew an hour ago?

  • urshari Hari Kannikanti (@urshari) reported

    Thank you @PrimeVideo ... You maybe ok in with USA 😴audience... But not so ok with R.O.W(RestOfWorld) .. about to cancel Amazon membership .. @amazon @JeffBezos be happy with your retirement ..when people who made you still facing same bureaucratic issues...u go 🚀 where 🌐🌏💣

  • noahny Noah (@noahny) reported

    @BoraClay @PrimeVideo His right, I surely won’t see any interest in saving idiots like him! Here is where the problem lies, blame the word for their bad choices.. no one gives a damn what color someone is, it’s how one behaves and it’s a product member to society. Get of your high horse!

  • sakshuwu 𝗦𝗮𝗸 (@sakshuwu) reported

    @kushUGHraa @PrimeVideo All my problems went away after we started inter sing

  • um_israel _ (@um_israel) reported

    Why ******** does @PrimeVideo never work

  • sakshuwu 𝗦𝗮𝗸 (@sakshuwu) reported

    @kushUGHraa @PrimeVideo ??? Can I bring professional problems then

  • boardnkayak tom mills (@boardnkayak) reported

    @PrimeVideo I like Chris Pratt but this move was terrible. Save it for a day you are laid up in bed so you can lay there and ***** about how bad it is!

  • billybobmcmanus billybobmcmanus (@billybobmcmanus) reported

    @TheTomorrowWar @PrimeVideo 'Help us, we're from the future. We're losing the war against aliens.....and I'd just like to point out it has nothing at all to do with the fact half of our fighting force are a bunch of women'

  • Xerezia_ Xerezia_ (@Xerezia_) reported

    @PrimeVideo It's fun, it's got the worst scifi time travel concept I've ever seen, the rule of law within its on worlds is sloppy, and the creatures look like space cows, but once you get part all that it's fun to watch once.

  • DavidMcCarter David McCarter (@DavidMcCarter) reported from San Diego, California

    Watching Abigail on @PrimeVideo The looping they did for the dialogue is awful! Only the main mail actor sounds correct. Everyone else is off and doesn’t seem like it’s the actual actor 😤

  • Brendelbored Brendel (@Brendelbored) reported

    @PrimeVideo @prattprattpratt Gemini Man is legitimately one of the worst movies ever made

  • TDaniDaGoat Tiffany Danielle 👑 (@TDaniDaGoat) reported

    Can somebody please pick up @NBCManifest cause I need to know what happens next @PrimeVideo HELP #SaveManifest 😭😭😭

  • jcadduono Jc Adduono (@jcadduono) reported

    @PrimeVideo please add a way to connect Amazon accounts to Prime Video users so I don't have to log into my Amazon account on my other family members devices to let them use Prime Video EVERY SINGLE DAY. Or make it so you don't have to sign in every day?

  • BlkForestGirl VJ (@BlkForestGirl) reported

    @PrimeVideo @A24 I've been an admirer of his work for a long time and continue to do so.

  • Texasnuc Texasnuc (@Texasnuc) reported

    @PrimeVideo rewatching Jack Ryan and subtitles start in German (I think) regardless of setting to English- have to switch to another language and back to English to get it to work- might check it out.

  • AtDanDotCom Dan (@AtDanDotCom) reported

    @PrimeVideo Once my wife watched the whole final season of true blood years ago without me. After we started the final season together, I could tell something wasn't right Oh that's right she watched the whole final season without me! Still causing couple problems all these years later ...

  • Hamayah2019 felastica (@Hamayah2019) reported

    @PrimeVideo if the bracelet determines that living recruits are sent back to the present, how does it work for recruits who lose that limb?

  • Tamashii_VA Tamashii (@Tamashii_VA) reported

    @1pckt @PrimeVideo @maryjblige Didn't work out the way you wanted huh

  • Huffle_the_puff Eloise Mulberry (@Huffle_the_puff) reported

    @ChristianKane01 @IMDbTV @PrimeVideo The man who can solve any problem with a 👊! We love!

  • Alli93269258 Alli #SaveManifest #828rideordie (@Alli93269258) reported

    @SaveManifest Your link didn't work for me but wjen i logged into my @PrimeVideo account to request #SaveManifest your instructions were perfect to make a request through their feedback! #ReshopManifest

  • TravelsGringo ******. Volunteer. Traveler (@TravelsGringo) reported

    @PrimeVideo Trying to watch. The trailer works great! But no sound when we play the movie. Restarted firestick, unplugged it, not sure why every other streaming service and Amazon video seems to work but this one... Suggestions?

  • abadonbeliyal imdeepak (@abadonbeliyal) reported

    @PrimeVideo I have all the requirements in check to stream prime content in fhd still it's only allow me to play sd quality. Sort thia out

  • Xerezia_ Xerezia_ (@Xerezia_) reported

    @PrimeVideo Seriously the worst time travel scifi in a movie ever.

  • dustinbrown Dustin with prep time (@dustinbrown) reported

    Why is the Amazon @PrimeVideo UX so awful on @Roku TV’s? Who’s to blame for the app on Roku OS, Amazon or Roku? It’s so much better on iOS.

  • PaulinesNibs Gail (@PaulinesNibs) reported

    @GoodOmensPrime @PrimeVideo Is season 2 on amazon prime only? I watched it on the beeb last time as I can't get amazon prime to work in my lowly valley (cry)😭. I'll cross my fingers that it gets a dvd release 🙏

  • Alli93269258 Alli #SaveManifest #828rideordie (@Alli93269258) reported

    @SaveManifest The link didn't work for me but I logged into my @PrimeVideo and your instructions worked great thru the Feedback feature. #SaveManifest #ReconsiderManifest