Ubisoft Connect

Is Ubisoft Connect down?

No problems detected

If you are having issues, please submit a report below.

Ubisoft Connect is a digital distribution, digital rights management, multiplayer and communications service developed by Ubisoft to provide an experience similar to the achievements/trophies offered by various other game companies. The service is provided across various platforms (PC, PlayStation, Xbox, Nintendo, etc).

Problems in the last 24 hours

The graph below depicts the number of Ubisoft Connect reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Ubisoft Connect Outage Chart 03/28/2024 11:15

At the moment, we haven't detected any problems at Ubisoft Connect. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Ubisoft Connect users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Online Play (20%)

    Online Play (20%)

  3. Glitches (6%)

    Glitches (6%)

  4. Matchmaking (5%)

    Matchmaking (5%)

  5. Game Crash (2%)

    Game Crash (2%)

  6. Hacking / Cheating (%)

    Hacking / Cheating (%)

Live Outage Map

The most recent Ubisoft Connect outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
NetherlandsAlmere Stad Sign in
PortugalLisbon Sign in
BrazilBelo Horizonte Online Play
United StatesGreenville Sign in
CanadaToronto Matchmaking
United StatesCarmel Game Crash
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Ubisoft Connect Issues Reports

Latest outage, problems and issue reports in social media:

  • Yleny_ Steven Schneider (@Yleny_) reported

    @UbisoftSupport why do i get a friendly fire warning whats problem ? Ubisoft

  • jason606651792 Miles P. McKee (@jason606651792) reported

    @imashitterlol @Ubisoft @Rainbow6Game Account disabled is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake,send an inbox to java_cracks on Instagram for quick review and assistance.

  • Enderborndrago2 ace_displacer (@Enderborndrago2) reported

    @UbisoftSupport This fixes nothing of my issue when I contacted support and I can't even pull up a keyboard on the ubisoft connect mobile app at all when it tells me that I need to reset my password when I try to connect to my playstation linked account also goes the for the Xbox linked account.

  • remixx2000 RemiXx2000 Gaming (@remixx2000) reported

    @Ubisoft And @HyperScapeGame can you please bring back hyper scape it was so good for the movement and gameplay, we all need a change up from all the trash battle royals like apex legends and fortnite... just fix the minigun and remove the explosive guns

  • Kelpy_G111 Bob (@Kelpy_G111) reported

    tried to merg my xbox account to my pc and its not working @Ubisoft @UbisoftSupport @UbisoftConnect

  • RFPisK 45 (@RFPisK) reported

    @R6Kale @Shraydi_ doesn't matter when you link it you could link it anytime you want Idk why its not working for you I just logged onto my 2nd psns ubisoft account and everything transferred over

  • brycecoon69 YaBoi RyceCoon (@brycecoon69) reported

    @Ubisoft It's not registering that I installed it. It keeps taking me to the store page where it clearly says "installed". I uninstall then reinstall and it's still not working. Am I the only one dealing with this or am I missing something?

  • C0SMICESPORTS COSMIC (@C0SMICESPORTS) reported

    @SimonRK1 @Ubisoft Yup works exactly the same as before and they broke the only way you could fix it without restarting.

  • Maddog_ae Maddog (@Maddog_ae) reported

    @Shraydi_ @Jihxii i did that but i dont know the password to the ubisoft account after i login to microsoft. then it says emailed but i dont get an email

  • Saibot108 Describ5 (@Saibot108) reported

    @JonTPeterson @MoonManTHC @klobrille Ubisoft is a hot mess. Look at the Games. Avatar, Skull and Bones, beyond good and evil. Microsoft has enough Problems. I Hope for CD, more Money for good development. Ea and Take 2 are too big i think that a ftc would allow it.

  • Pacc927 Eric Portillo (@Pacc927) reported

    @Ubisoft having trouble connecting phone to JD 2023 - app installed fine getting error code - “wrong code” phone is connect to wifi- is there a fix?

  • Ginja458 Ginja.ELYT (@Ginja458) reported

    If theres gonna be a good patch for the new season, ubi better improve/fix their fkin ubisoft connect/uplay system. **** hurts to use

  • Gugz_e Gugz (@Gugz_e) reported

    @ZmanFPS Once*, key word. If Ubisoft can actually fix their cheating problem ofc it will benefit the game, but like not doing that you’re only gonna have the negatives.

  • LutherGetHead Lastar Packson (@LutherGetHead) reported

    @assassinscreed I hope to god this is a real assassins creed game and not some RPG cash grab. I regret buying both Origins & Valhalla. Sucks cus I’d really love a social stealth game set in Egypt. This could be that fix! Don’t mess this up @Ubisoft

  • Pacebtww . (@Pacebtww) reported

    @UbisoftSupport Hello Ubisoft Support, I'm having a problem where I can't purchase r6 credits through Rainbow Six Siege in-game overlay Username: Clezii Platform: pc

  • BbrandonR_ Brandon Rosales (@BbrandonR_) reported

    And then to my damn surprise I get a 2 HOUR BAN all because your ******* game is horrible and buggy and broken. You better compensate me or something, because this is stupid. @UbisoftSupport @Ubisoft @Rainbow6Game

  • caleb_kodger Caleb Kodger (@caleb_kodger) reported

    @Ubisoft so what’s your guys issue with console? Like you guys can’t do **** right for any of your games for console like this is bullshit. R6 is nothing more than server issues, ddosers, mnk users and connectivity issues. Like do you guys only care about pc and pro players?

  • brycecoon69 YaBoi RyceCoon (@brycecoon69) reported

    @Ubisoft The dlc isn't registering as installed on my game. Everytime I access the tv to start the dlc it sends me to the store where it clearly says "installed". Please fix this

  • JooVict24908052 João Victor (@JooVict24908052) reported

    Bro, i just want to play farcry but instead of just send a email to check if it’s me trying to login, @Ubisoft just block the account, chance this pls !!

  • jeriel811 Jeriel S. (@jeriel811) reported

    @UbisoftSupport Another issue with ubisoft connect app and website everytime i change something from my account information i try to re enter and won’t let me beacuse said i try to loggin several times wrongly and then proceed to suspend and blocked my account fix that !

  • Ghostecy Ghostecy (@Ghostecy) reported

    @Rainbow6Game @Rainbow6Game @Ubisoft Solaris crashes my game whenever I use her ability. Please fix.

  • KingSigy Peter G (@KingSigy) reported

    @ViewtifulShrimp @DaveOshry I would, too. Sadly, that isn't going to happen. Sony, Microsoft, Activision Blizzard, 2K Games, and Ubisoft will raise prices and continue the same ******* problems they always have. So **** them.

  • raceoosoo Zach Foster (@raceoosoo) reported

    @Rainbow6Game im having a problem with authenticating my account on pc. I made a stupid email to play and its been fine. Now that the merge dropped im trying to get my 5 year Ubisoft account on my pc. But its saying the same thign.

  • Johnson78257 Johnson (@Johnson78257) reported

    @imashitterlol @Ubisoft @Rainbow6Game Account been disabled is usually as a result of violating terms and conditions but if you think you’ve not broken any rule and was banned by mistake, send an inbox to NOX_CYBERWARE on Instagram for quick review and assistance.

  • neomax170 neomax.loopring.eth (@neomax170) reported

    @TheComfyGamer @SeanR35916145 @technology I do, when Ubisoft had a 14.99 sub service and so did EA and then gamepass comes out and delivers more for less, that’s undercutting the competition

  • CU_Galaxy Caleb Ukle (@CU_Galaxy) reported

    @itAston_ @BlandExplosion Saw it mentioned it required signing in with the Ubisoft launcher. No issues there?

  • brycecoon69 YaBoi RyceCoon (@brycecoon69) reported

    @Ubisoft Dlc not working. I tried uninstalling and reinstalling, still not working. Games updated, dlc bought, if there's something I'm missing I'd appreciate the help

  • Mateus08568244 Mateus MB (@Mateus08568244) reported

    @R6Tracker Hi Guys! do you think ubisoft will fix the operator statistics bug someday?

  • MaximeStCyr7 Maxime St-Cyr (@MaximeStCyr7) reported

    @Rainbow6Game When I connect my old Ubisoft account to my new rainbow six account it say there was a problem authenticating the ownership of this product, please help me @UbisoftSupport

  • AdamTho88718953 Adam Thompson (@AdamTho88718953) reported

    @UbisoftSupport @UbisoftConnect hi Ubisoft connect on I phone not working to well and can’t claim challenges with Valhalla thank you