Pepperstone

Pepperstone Outage Map

The map below depicts the most recent cities worldwide where Pepperstone users have reported problems and outages. If you are having an issue with Pepperstone, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pepperstone users affected:

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Pepperstone is an Australian broker based out of Melbourne. It offers full-featured trade execution through multiple platforms, including MetaTrader 4, browser-based entry, and mobile devices. Customers can choose among tradable instruments in a large range of asset classes including forex, index CFDs, commodities, metals and cryptocurrencies.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Woking, England 4
Brisbane, QLD 3
Berlin, Land Berlin 3
Maidstone, England 3
Lima, Provincia de Lima 3
Castleford, England 2
Central, Central and Western District 2
Vienna, Wien 2
Bogotá, Distrito Capital de Bogotá 2
Santa Cruz de Tenerife, Canary Islands 1
George Town, PNG 1
Arnhem, GLD 1
Amsterdam, nh 1
Villingen-Schwenningen, Baden-Württemberg Region 1
Krimpen aan den IJssel, zh 1
Rio Maior, Distrito de Santarém 1
Selby, England 1
Bonn, NRW 1
London, England 1
Medvode, Medvode 1
Munich, Bavaria 1
Malmö, Skåne län 1
Bremen, Bremen 1
Königswinter, NRW 1
Peterborough, England 1
Dresden, Saxony 1
Southampton, England 1
Leeds, England 1
Kempten (Allgäu), Bavaria 1
Marinha Grande, Distrito de Leiria 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pepperstone Issues Reports

Latest outage, problems and issue reports in social media:

  • bg_hc1977 Bodhi_hc1977 (@bg_hc1977) reported

    @stockswami So Pepperstone has done what is expected of a broker holding a license. I think ASIC should crack down on the brokers turning a blind eye. In all honesty, it wouldn't have been hard to catch.

  • symbiosis_fx Ron Hommel (@symbiosis_fx) reported

    Just off the phone with #pepperstone support! I found out that I had an email sitting at 10.55am in my inbox. I closed out my GBP_USD in drawdown at 11.07am but would've been profitable. Basically, I've been punted! I'm now experiencing a DeJu Vu moment from a dream 2 months ago

  • LocalManWolf Local Man Wolf (@LocalManWolf) reported

    @mat_gerrard Waapi...actually he is the worst I have seen. I have an account but when I realized that they manipulate prices I stopped dealing with them. The best I have used are Pepperstone from Australia

  • symbiosis_fx / (@symbiosis_fx) reported

    @thechartist Ah Ok. I thought you started it! Would you object if I reached out to you via Message about "Short Term" solutions. I have to scramble. I've asked Pepperstone to re-consider but judging from a senior support email. It isn't looking good. IDK is she's even passed it on TBH!

  • brucegreenroger roger carey (@brucegreenroger) reported

    @PepperstoneFX pepperstone sold my data to google and because google cant get it/hack it from my computer, they locked me out of of my banking till i give them access, by way of using google chrome, so they ignored me 3 months, fix it or see you in court with CFTC ASIC SEC

  • brucegreenroger roger carey (@brucegreenroger) reported

    @PepperstoneFX any reason why you shut down all crypto? or just to scared someone might win for a change, this how pepperstone work

  • symbiosis_fx Ron Hommel (@symbiosis_fx) reported

    2) That he believes that any decent profitable trader leaves #pepperstone & migrates to @FTMO to be funded & their business model is broken. They have to rely on trading against their clients by running a "B" Book. - I must say that the way email responses are structured towards

  • GetRyanV Get Ryan (@GetRyanV) reported

    @ECremeens1366 @chasingscratch0 Eli’s finishing move has to be “The Pepperstone” “Eli just pepperstoned The Rock. Now BroMan is handing him his cookie tote and Eli is chowing down with crumbs falling all over The Rock’s lifeless body. What a disgrace. There are no words for what we are witnessing here today”

  • ramli_anton Anton Ramli (@ramli_anton) reported

    @ChrisWeston_PS Chris, please help me understand the chart. Newbie retail trader with Pepperstone here :(

  • latviacalvinist Samuel (@latviacalvinist) reported

    If you want to try the same, I use Pepperstone as my broker. They provide a free alerts service called AutoChartist (or ChartAutist as I keep calling it, which is what it is) which is very accurate. Not sure if Pepperstone serves all countries though. It's a UK broker

  • grog_the Grog the Barbarian (@grog_the) reported

    @PepperstoneFX I used to trade with PS but it’s just too expensive “From 0” means “higher than 0 most of the time + commissions” Now I use TD365 - with its terrible platform - but ~1\3 of Pepperstone’s all in pricing on the symbols I trade Happy to return if TD365’s pricing is matched

  • Philan_Mbatha PB Mbatha🔴 (@Philan_Mbatha) reported

    @Sydney_RSA Pepperstone? I’ve never had any problems whatsoever with them

  • symbiosis_fx Ron Hommel (@symbiosis_fx) reported

    Just read my "support" email from #Pepperstone. Furious, Basically, ignores my "Request" & the attempts to deflect responsibility have started. The agent has ignored key information already supplied earlier in the thread! Why are they already being Nasty!

  • MiyokoGoto Miyoko Goto (@MiyokoGoto) reported

    @livefxsignalsHQ Your signal is honest with the result not negative like some others on Telegram. I tried on Monday and most turned out to have SL instead of reaching TP. Pepperstone was the worst as I saw the opposite way booming after my purchase.

  • letsplayftse J (@letsplayftse) reported

    Gonna give it a wider stop than normal, because of us opening in a bit, but 95% on pepperstone are short, I know I keep going on about it, but if it ain’t broke don’t fix it! Lol

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