Pepperstone Outage Map

The map below depicts the most recent cities worldwide where Pepperstone users have reported problems and outages. If you are having an issue with Pepperstone, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Pepperstone users affected:


Pepperstone is an Australian broker based out of Melbourne. It offers full-featured trade execution through multiple platforms, including MetaTrader 4, browser-based entry, and mobile devices. Customers can choose among tradable instruments in a large range of asset classes including forex, index CFDs, commodities, metals and cryptocurrencies.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Pepperstone Issues Reports

Latest outage, problems and issue reports in social media:

  • Bodhi_hc1977 (@bg_hc1977) reported

    @stockswami So Pepperstone has done what is expected of a broker holding a license. I think ASIC should crack down on the brokers turning a blind eye. In all honesty, it wouldn't have been hard to catch.

  • Ron Hommel (@symbiosis_fx) reported

    I actually gave up exactly 10% in the -"The status of this account is set "close only" You can only close your exisiting positions" Instead of coming to party to resolve & fix the issues. I'm instructed to leave! There goes the Y potential & Track Record. #Pepperstone #Forex

  • ACID303 (@ACIDTB303) reported


  • PB Mbatha🔴 (@Philan_Mbatha) reported

    @Sydney_RSA Pepperstone? I’ve never had any problems whatsoever with them

  • Annie (@annie_anniieee) reported

    @MabuelaMichey I was into trading when I was younger, but I wish I had chosen regulated ones like fxview, tickmill or pepperstone instead of non regulated ones. And also, reading more on the news would help me to be more aware about everything. #noregrets

  • Miyoko Goto (@MiyokoGoto) reported

    @livefxsignalsHQ Your signal is honest with the result not negative like some others on Telegram. I tried on Monday and most turned out to have SL instead of reaching TP. Pepperstone was the worst as I saw the opposite way booming after my purchase.

  • anony (@venussky123) reported

    @PepperstoneFX @asicmedia Pepperstone is using the excuse of Russ banks being sanctioned to withhold clients' funds.This is theft! They refused to process withdrawal through crypto or brk to brk transfer. Very poor customer service. case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]

  • Ron Hommel (@symbiosis_fx) reported

    Just off the phone with #pepperstone support! I found out that I had an email sitting at 10.55am in my inbox. I closed out my GBP_USD in drawdown at 11.07am but would've been profitable. Basically, I've been punted! I'm now experiencing a DeJu Vu moment from a dream 2 months ago

  • PisangCoklat (@durenmedan) reported

    @DAX40 @Sridhar00681318 I realize that there is a gap cause the broker stop running the dax market from 9pm to 7am gmt. Most of the broker did that. Maybe cause of their LP. Try to check pepperstone. They are running dax 24/5 non stop. Hope this will help

  • Dinesh Yadav (@dineshydv) reported

    @guy_raditya @gazarsenal @BestForexMethod mine is pepperstone and its server time is gmt+2.5 think

  • Ron Hommel (@symbiosis_fx) reported

    I've asked #Pepperstone to review their decision to suddenly "Close" my account ( losing my Pro Status ) It was in profit (50%) + track record will be broken. Should I, "Go Dark" in the meantime? Change my name to an alias? Lay low & Quickly "Hibernate" this account?

  • Ron Hommel (@symbiosis_fx) reported

    I've asked #Pepperstone to review their decision to "Close" my account ( therefore losing my Pro Status ) It was in profit + track record will be broken. Should I, "Go Dark" in the meantime? Change my name to an alias? - Quickly "Shut down" this acc! Just frustrated.

  • Ron Hommel (@symbiosis_fx) reported

    2) That he believes that any decent profitable trader leaves #pepperstone & migrates to @FTMO_com or @the5erstrading to be funded & their business model is broken. They have to rely on trading against their clients by running a "B" Book. - I must say that the way email responses

  • Ron Hommel (@symbiosis_fx) reported

    in response to their offer. I contacted support over a seperate issue ( to migrate to a vps ) & somehow an internal conversation took place & I recieved a lovely email instructing me to leave. I've been trading with #Pepperstone since 2014 probably longer than 1/2 of their staff

  • Ron Hommel (@symbiosis_fx) reported

    I really, really don't want to raise an issue with support. I'm trying to resolve this other "Issue" & waiting on #Pepperstone 's Internal Review. But, I've just realized that I recieved a phone call that's it's happening, but not an official email reply 🥺I'm concerned for my $

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