Pepperstone Outage Map
The map below depicts the most recent cities worldwide where Pepperstone users have reported problems and outages. If you are having an issue with Pepperstone, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Pepperstone users affected:

Pepperstone is an Australian broker based out of Melbourne. It offers full-featured trade execution through multiple platforms, including MetaTrader 4, browser-based entry, and mobile devices. Customers can choose among tradable instruments in a large range of asset classes including forex, index CFDs, commodities, metals and cryptocurrencies.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Dresden, Saxony | 2 |
Perth, WA | 2 |
Melbourne, VIC | 1 |
Marietta, GA | 1 |
Vienna, Wien | 1 |
Leighton Buzzard, England | 1 |
Rome, Lazio | 1 |
London, England | 1 |
Colinas, MA | 1 |
São Paulo, SP | 1 |
Zoetermeer, zh | 1 |
Westerland, Schleswig-Holstein | 1 |
Achim, Lower Saxony | 1 |
Nairobi, Nairobi | 1 |
Bermeo, Euskal Autonomia Erkidegoa | 1 |
Ribeirão Preto, SP | 1 |
Palermo, Sicilia | 1 |
Lüdenscheid, NRW | 1 |
Cardiff, Wales | 1 |
Berlin, Land Berlin | 1 |
Düsseldorf, NRW | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Pepperstone Issues Reports
Latest outage, problems and issue reports in social media:
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Ron Hommel (@symbiosis_fx) reported
in response to their offer. I contacted support over a seperate issue ( to migrate to a vps ) & somehow an internal conversation took place & I recieved a lovely email instructing me to leave. I've been trading with #Pepperstone since 2014 probably longer than 1/2 of their staff
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Olusegun Akinmosin (@michaelakinmosi) reported
@DaddyVee4 @FinPlanKaluAja1 I don't recommend Brokers with Offices in Nigeria due to the following reasons. 1. Customer protection 2. Server Type 3. Discipline on Fund withdrawal 4. Higher leverage which favours broker most. Plus some other reasons. I Do ICMarkets and Pepperstone
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Zak (@iamcbzak) reported
@PepperstoneFX Pepperstone is down on ctrader no data wtf !!!!
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Daniel Bishop Petrick (@MadHandleDaniel) reported
Victoria Pepperstone IS NOT the worst name for an @WWENXT star, at this point. @CMPunk
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Kudzy Gwanz (@KudzyGwanz) reported from Melbourne, State of Victoria
@GMDC_FX @FxBower Pepperstone is Better than IC markets. I’ve tried both for a while and Pepperstone has better spreads, service, rebates and promotions.
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Wasin Thonkaew (@haxpor) reported
FYI: Pepperstone broker server is at GMT+3
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Dinesh Yadav (@dineshydv) reported
@guy_raditya @gazarsenal @BestForexMethod mine is pepperstone and its server time is gmt+2.5 think
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Annie (@annie_anniieee) reported
@MabuelaMichey I was into trading when I was younger, but I wish I had chosen regulated ones like fxview, tickmill or pepperstone instead of non regulated ones. And also, reading more on the news would help me to be more aware about everything. #noregrets
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Ron Hommel (@symbiosis_fx) reported
I've asked #Pepperstone to review their decision to suddenly "Close" my account ( losing my Pro Status ) It was in profit (50%) + track record will be broken. Should I, "Go Dark" in the meantime? Change my name to an alias? Lay low & Quickly "Hibernate" this account?
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Kudzy Gwanz (@KudzyGwanz) reported from Melbourne, State of Victoria
@FxBower @GMDC_FX Pepperstone is Better than IC markets. I’ve tried both for a while and Pepperstone has better spreads, service, rebates and promotions.
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El.Prof (@The___Sci) reported
@OmarAgag6 Pepperstone not bad
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anony (@venussky123) reported
@PepperstoneFX @PepperstoneFX @asicmedia Pepperstone is using the excuse of Russ banks being sanctioned to withhold clients' funds.This is theft! They refused to process withdrawal through crypto or brk to brk transfer. Very poor customer service. case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]
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I'm not the right "TARGET MARKET" -Pepperstone (@symbiosis_fx) reported
While waiting for Pepperstone's decision. ( An email from support is not supportive thus far ) I decided to reach out to @spotware to find what other ASIC Australian Broker's use @cTrader The reply: Only 2: ICMarkets & Pepperstone She's, got me gud!
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Rich Auto Concepts LTD 🖥️🚗 (@shadrachRICH) reported
@PepperstoneFX Calling Pepperstone Kenya over account 252681 MT4. My Account Manger Amina Francis. Please respond to my mails on funding irregularity so am able to trade. I requested for an MT4 android account but attempt to login after funding says authorization failed.
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anony (@venussky123) reported
@PepperstoneFX @asicmedia Pepperstone is using the excuse of Russ banks being sanctioned to withhold clients' funds.This is theft! They refused to process withdrawal through crypto or brk to brk transfer. Very poor customer service. case02667735[ ref:_00D28KSeO._5002rIJWzV:ref ]