Is Optus having an outage in Ernest Junction, Gold Coast, State of Queensland?

SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

 No problems detected at Optus

Optus in Ernest Junction, Gold Coast, State of Queensland problems in the last 24 hours

Optus Outage Chart in Ernest Junction, Gold Coast, State of Queensland

At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

Internet
(60.05%)
Phone
(18.08%)
Wi-fi
(11.76%)
E-mail
(5.18%)
Total Blackout
(3.79%)
TV
(1.14%)

Optus Outage Map Near Ernest Junction, Gold Coast, State of Queensland

The most recent outage reports and issues originated from Brisbane, Gold Coast, Canungra, Tamborine Mountain and Santa Barbara.

Optus in Ernest Junction, Gold Coast, State of Queensland Comments

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Optus Issues Reports Near Ernest Junction, Gold Coast, State of Queensland

Latest outage, problems and issue reports in Ernest Junction, Gold Coast, State of Queensland and nearby locations:
  • Dnball62 David (@Dnball62) reported from Brisbane, State of Queensland

    @David_TaskerIR @Optus Why does it take a posting on Twitter to get them moving. People are fed up with poor performance from these large telco companies!

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    Having a good 4G 4 level optus signal nerang today this morning 9am

  • lachgriffiths Lachie (@lachgriffiths) reported from Brisbane, State of Queensland

    @Telstra It may be officially time to jump boat to OPTUS, not ideal situation but after the last 3 months of my Internet randomly going down for days at time with no explanation the frustration is a 10/10.

  • pmgee76 Peter Gee (@pmgee76) reported from Brisbane, State of Queensland

    The worse customer service around. @Optus

  • mycrouch Jason Crouch (@mycrouch) reported from Brisbane, State of Queensland

    @Optus No it’s not. I’m demonstrating the difference between your previous cable service and nbn FttN

  • sonyantony Sony Antony (@sonyantony) reported from Brisbane, State of Queensland

    @Optus Seems like its somewhat okay now . Home internet was too slow .thanks for the reply . Appreciate your effort.

  • sonyantony Sony Antony (@sonyantony) reported from Brisbane, State of Queensland

    Optus Internet ,you’re are the terrible home internet service provider i have ever used . Can’t even reach your customer service. @Optus

  • raymanoz Raymond Barlow (@raymanoz) reported from Brisbane, State of Queensland

    @alan_in_oz @SelW08 @Optus What BS! Pretty sure they will refund you for the days of no-service.

  • HollySubritzky Holly Subritzky (@HollySubritzky) reported from Gold Coast, State of Queensland

    @Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!

  • HollySubritzky Holly Subritzky (@HollySubritzky) reported from Gold Coast, State of Queensland

    @Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!

  • AlexJSmithy Alex Smith (@AlexJSmithy) reported from Brisbane, State of Queensland

    Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff

  • GuinnessGirl13 Helena 📺⚽🌻🎶🇮🇪☘ (@GuinnessGirl13) reported from Brisbane, State of Queensland

    @Optus I have to say your customer experience is non existent by phone. It is pretty much impossible to speak to human being or find a number to get through to. I call sales to try and got left on hold for 10 mins. I hung up #NotHappyJan

  • gb7004 greg bradley (@gb7004) reported from Brisbane, State of Queensland

    Congratulations @Optus you have the WORSE CUSTOMER SERVICE and as for your ‘Help Desk’ they to would win awards for incompetence.

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    Problem of 4G Outage, there was no reported outage, if you are experiencing outage, you really should telephone this in to technical support team; There's 4 different types of 4G & other network protocol, Spectrum & Plus that info helps diagnostics.; Optus Customer Service 131344

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    Phoned optus customer care to report problem, voice prompts said was closed 3G optus mobile still functions, 4G receiving from Nerang damaged during yesterday night lightening storm, (thank you 3G long range and stood up firmly against it all, obviously a better design) @Optus

  • BMac_TLDR Brian MacNamara (@BMac_TLDR) reported from Brisbane, State of Queensland

    @Optus Hi Vicky it is 4114, am I reading it correctly that our service will be out for 5 days due to maintenance

  • BMac_TLDR Brian MacNamara (@BMac_TLDR) reported from Brisbane, State of Queensland

    Dear @optus your cable Internet has been down all day, is there any chance of getting an update as to how much longer it will be

  • MissDRidders Donna Ridley (@MissDRidders) reported from Brisbane, State of Queensland

    @Optus That’s for that - there was a tower outage

  • lukerhn Luke (@lukerhn) reported from Brisbane, State of Queensland

    It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service

  • PaulJohnHodgson Paul Hodgson (@PaulJohnHodgson) reported from Brisbane, State of Queensland

    Sad to say goodbye to Virgin Mobile Australia after many years of exceptional service. Yesterday and today I have had 3 unsuccessful live chats and 1 unsuccessful call to @Optus to activate a new SIM and port my son’s mobile number. Still have no idea what’s going on.

  • SucCess0783 Mark Cecil (@SucCess0783) reported from Brisbane, State of Queensland

    Dear @Optus telling us you have system issues and we need to call back in 3hrs after having ongoing internet issues for over 2 months is not good enough. How about you show your customers some #customerservice and call us back. We will be going elsewhere #poorservice #Internet

  • jimmcslim James Webster (@jimmcslim) reported from Brisbane, State of Queensland

    @Optus My Account login is dangerously broken at the moment, I was just logged in as some other user. An attempt to log back in is now resulting in an infinite loop.

  • ChersCherpman Chapmanden (@ChersCherpman) reported from Brisbane, State of Queensland

    Optus is possibly one of the worst internet providers 😂 0.06mbps

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    @BreakfastNews During oldful beging era of mobile phones, they was equipped with voicemail, I certainly detest technology that converting voicemail to text alot people are have unverified message if it any correct, ws great Optus surepage provided (demised) simular paging service operator typed

  • dgr_dgr Daniel Rose (@dgr_dgr) reported from Brisbane, State of Queensland

    I went to the shops today to get info on NBN plans. Spoke with @Telstra , @Optus , @VodafoneAU and @DodoAustralia . One decision was made - I will never give 1c to @DodoAustralia . Rude, condescending and made me feel I was wasting their time asking questions.

  • thechubbyhori ChubbyHori (@thechubbyhori) reported from Brisbane, State of Queensland

    Omg my internet speed is at like 2mb down 10mb up wtf Optus. 90hrs for a 10g update 😭😭

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    3G area much full strength preferred-used after services when 4G & 5G telcos are not in adequate signal strenght, optus vodaphone telstra must have reconsideration of not compremising undermine 3G we know its not fast but delivering a quality voice and data service @CliveFPalmer

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    3g area much full strength preferred-used after services when 4G & 5G telcos are not in adequate signal strenght, optus vodaphone telstra must have reconsideration of not compremising undermine 3G we know its not fast but delivering a quality voice and data service @CliveFPalmer

  • davidjseibuhr David J Seibuhr (@davidjseibuhr) reported from Gold Coast, State of Queensland

    3g area much full strength preferred-used after services when 4G & 5G telcos are not in adequate signal strenght, optus vodaphone telstra must have reconsideration of not compremising undermine 3G we know its not fast but delivering a quality voice and data service @CliveFPalmer

  • DBourkeBFS David Bourke (@DBourkeBFS) reported from Brisbane, State of Queensland

    Hello we are at Optus garden city trying to rectify the issue. Some in store staff just seem untrained with the process.

  • murzo_4 Battling Lefty (@murzo_4) reported from Brisbane, State of Queensland

    @plalor @Optus I had my long-standing issue resolved last week with Telstra. An operator in Townsville and a technician out two days later - a new smart modem - bingo!!! 56mbps.

  • FreddiWu Freddi Wu (@FreddiWu) reported from Brisbane, State of Queensland

    So to give you an update, it was a great place to be, but a crazy experience. Make sure you get OPTUS for your phone service because WiFi out here is terrible. Oh yeah, watch out for spiders, good day mate 🤙🏾 @jade_croghan

  • TimmyfromOz888 Timmy (@TimmyfromOz888) reported from Brisbane, State of Queensland

    @doyouevenpandev SBS have rights to world cups not fox so shit out of luck.. optus sports uses neutral commentary

  • WhiplashUnited Mickey Dee (@WhiplashUnited) reported from Brisbane, State of Queensland

    @Optus I haven’t tried yet because United is on but I will try at half time. I couldn’t find it in the TV guide but when I click up and down channels they’re there. Weird.

  • 212016yasmin Jennifer (@212016yasmin) reported from Brisbane, State of Queensland

    @Optus I am a long term loyal customer, please please attend to this ASAP ! A Matter Of Great Urgency !!!!

  • blanketcrap Marcus the KNIGHT of the Darkness (@blanketcrap) reported from Brisbane, State of Queensland

    @Optus yeah that is only your excuse to take the cash already in credit as far as I am concered you owe me 40dolars so you won't be getting anymore I will change i might be only one customer you loose but who cares I don't need to donate to your foundation of thieves

  • blanketcrap Marcus the KNIGHT of the Darkness (@blanketcrap) reported from Brisbane, State of Queensland

    @lubiephil @AnthonyCole68 @ALDIMobileAU I just had two lots of credit exterminated beccause I didn't recharge in time so, back to scrapping the mobile and @Optus can shove their thieving service where it mighten fit

  • GlenNixon Glen Nixon (@GlenNixon) reported from Brisbane, State of Queensland

    @Optus what a disgrace. After 11 days contacting you to follow up a new broadband connection, I finally get told it’s not possible. I was assured multiple times it wa all ok. A complete joke. #servicefail #CustomerService #service

  • smithcdau Craig Smith (@smithcdau) reported from Brisbane, State of Queensland

    Wow two calls to @Optus today and two bad experiences. The support is really declining.

  • ReneeDSmith Renee Smith (@ReneeDSmith) reported from Brisbane, State of Queensland

    @Optus Our relocation was a week overdue & after spending 2hr+ a day getting transferred to different staff our internet finally began working last night.We have today woken to a msg saying our fetch box is not active.This is now ridiculous& has been the worst customer experience

  • MendotaMarkH Mark Hindle ED, CFRE (@MendotaMarkH) reported from Brisbane, State of Queensland

    .@ParkinsonsQLD @ParkinsonsAus disappointing lack of service from @Optus @ParkinsonsQLD phones down since last week. #Optus doesn’t care we’re unable to provide services to #peoplelivingwithParkinsons #itsahealthissue #hollowpromises #notechsupport Running #charitybymobilephones

  • jack_kyte Jack Kyte (@jack_kyte) reported from Brisbane, State of Queensland

    @goose2448 @RSHunter71 I bought a phone from optus just a cheap they had so much shit installed the phone ran out of memory (ram) during setup the shit they installed at idle was using 96% right out of the box I returned it as not fit for purpose and got this alcatel a3

  • jack_kyte Jack Kyte (@jack_kyte) reported from Brisbane, State of Queensland

    @goose2448 @RSHunter71 Lol or find another ****** hah I am not too fond of Samsung's products either or provider phones like optus or telstra too much crap I like clean OS which I will give Apple credit they don't let the telcos bloat em too much down here

  • adamwesterink Adam Westerink (@adamwesterink) reported from Brisbane, State of Queensland

    @Optus Thanks for the update. Cable internet is has been painfully slow for the last 2 weeks.

  • GadgetGirlTracy GadgetGirl (@GadgetGirlTracy) reported from Brisbane, State of Queensland

    @GlennHampson @Optus I had this weird thing happen with me for months when I signed up to Optus but they never charged me just weird emails saying they did. It took many calls and message to fix

  • glendat45 Glenda (@glendat45) reported from Brisbane, State of Queensland

    Nice work @Optus - internet problems not fixed after 2 hours on the line, u have my $ and I have no internet...2 add insult to injury I just opened a letter from O excitedly announcing NBN is coming to our suburb -that would be ok if I lived in the suburb stated in the letter.

  • louiseacullen Louise Cullen (@louiseacullen) reported from Brisbane, State of Queensland

    Not happy @Telstra Why do emails continually simply ‘disappear’. Too many people contact me asking why I haven’t responded. Your service is the reason! Time to switch! @Optus

  • Antvella Anthony Vella (@Antvella) reported from Gold Coast, State of Queensland

    @Telstra It wasn’t tech services I was taking to It was your costumer service team which makes it even sadder 😞. I have all my phones through @Telstra but I’m sure @Optus would love my business but I’m try to stay loyal.

  • lucky_rae Rae (@lucky_rae) reported from Brisbane, State of Queensland

    OPTUS yea right I had virtually any money for recharging but I recharged with $30 asked why I only got $5.00 extra credit sucks but charge with $40 or $50 you get it all so thinking of trying VODAFONE think Optus can be quite stingy

  • Rdathayne Rich Thayne (@Rdathayne) reported from Brisbane, State of Queensland

    This morning I called @Optus to check technician was coming. Customer service had no record of new address, quoting old address again. Gave my new details again before transferred to other department. Asked again for details & once again no record of new address on system.

Optus Issues Reports

Latest outage, problems and issue reports in social media:
  • shailesh882 Shailesh Bhirud (@shailesh882) reported

    @Aushiker @RGratton @Optus @madebygoogle I have been having issues with #Google #pixel3 I thought pixel3a may be better than pixel 3.

  • Aushiker 💧Aushiker (@Aushiker) reported

    @RGratton @Optus Seems to be a known issue with the latest Google Pixel 3A also experiencing similar problems. Given my phone was brought this year you would have thought @madebygoogle would have resolved the issue by now given it has been happening for some time.

  • RGratton (((Robbie Gratton))) ✊🏻🌹 (@RGratton) reported

    @Aushiker @Optus Because it’s an android 😂 In all seriousness, random shutdown issues in mobiles usually point to faulty ram... as a general rule.

  • julienoowen Julie 🌺 (@julienoowen) reported

    As a school teacher, I really rely on my wireless network to be able to do my lesson planning, print resources. Makes it very hard when I have to use my mobile data at home. @Optus

  • julienoowen Julie 🌺 (@julienoowen) reported

    An issue occurred in my street on Sat. Something happened to the power/internet line. Our downstream light has been flashing since. I called about it on Sunday and the operator said others were also offline. Still have not heard anything/been notified of it. Please help @Optus

  • SophiePearse Sophie Pearse (@SophiePearse) reported from Newcastle, State of New South Wales

    I’ve phoned @Optus customer service 3 days in a row and you’ve YET to rectify this issue, despite advising you have. This is incredibly poor form, deplorable in fact 😡

  • DamienHashemi Damien Hashemi (@DamienHashemi) reported from Melbourne, State of Victoria

    *******!!! @Optus you should learn something from @ThreeUK when it comes to customer service. Had problems adding credit to my UK phone before a trip. I hardly use my phone but Three whacked on 5gb for free so I wouldn’t be stressed on arrival. Legends.

  • nikivelkoska Niki Velkoska (@nikivelkoska) reported

    @Optus @LFCMelbourne @OptusSport Optus letting down fans yet again...*sigh* Passing on the interest doesn't mean shit. All they do is take from the fans, but I can't see them ever giving back.

  • purplelibdragon Mary Niko 🐉 (@purplelibdragon) reported

    Checked transcripts 2hr 42 min trying to move existing @Optus internet service to NBN .. only towards the end told she needs after being customer over 20yrs need ID check .. with no drivers licence (legally blind cannot drive) or passport (cannot travel) outcome Lose customer

  • grantontw Grant Sayer (@grantontw) reported

    @david_obrien @DavidGulli @Optus Interesting - I was getting about that speed but as of today recent SpeedTest showing 17.6Mbps - so it ain't so fast now, and just seems to keep getting worse Hoping that someone in OptusHQ is not playing with network configuration parameters