Optus Outage Report in Ernest Junction, Gold Coast, State of Queensland
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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.
Problems in the last 24 hours in Ernest Junction, State of Queensland
The chart below shows the number of Optus reports we have received in the last 24 hours from users in Ernest Junction and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optus. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Optus users through our website.
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Internet (52%)
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Phone (27%)
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Wi-fi (11%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Ernest Junction, Gold Coast, State of Queensland
The most recent Optus outage reports came from the following cities: Brisbane and Gold Coast.
City | Problem Type | Report Time |
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Brisbane | Internet | |
Brisbane | Internet | |
Brisbane | Internet | |
Brisbane | Internet | |
Brisbane | Internet | |
Brisbane | Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optus Issues Reports Near Ernest Junction, State of Queensland
Latest outage, problems and issue reports in Ernest Junction and nearby locations:
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Phoned optus customer care to report problem, voice prompts said was closed 3G optus mobile still functions, 4G receiving from Nerang damaged during yesterday night lightening storm, (thank you 3G long range and stood up firmly against it all, obviously a better design) @Optus
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Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
Optus Internet ,you’re are the terrible home internet service provider i have ever used . Can’t even reach your customer service. @Optus
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Daniel Rose
(@dgr_dgr) reported
from
Brisbane, State of Queensland
I went to the shops today to get info on NBN plans. Spoke with @Telstra , @Optus , @VodafoneAU and @DodoAustralia . One decision was made - I will never give 1c to @DodoAustralia . Rude, condescending and made me feel I was wasting their time asking questions.
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Helena 📺⚽🌻🎶🇮🇪☘
(@GuinnessGirl13) reported
from
Brisbane, State of Queensland
@Optus I have to say your customer experience is non existent by phone. It is pretty much impossible to speak to human being or find a number to get through to. I call sales to try and got left on hold for 10 mins. I hung up #NotHappyJan
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Brian MacNamara
(@BMac_TLDR) reported
from
Brisbane, State of Queensland
Dear @optus your cable Internet has been down all day, is there any chance of getting an update as to how much longer it will be
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Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE!!!! Forever wasting my life on the phone going around in circles!!!!
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Raymond Barlow
(@raymanoz) reported
from
Brisbane, State of Queensland
@alan_in_oz @SelW08 @Optus What BS! Pretty sure they will refund you for the days of no-service.
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Paul Hodgson
(@PaulJohnHodgson) reported
from
Brisbane, State of Queensland
Sad to say goodbye to Virgin Mobile Australia after many years of exceptional service. Yesterday and today I have had 3 unsuccessful live chats and 1 unsuccessful call to @Optus to activate a new SIM and port my son’s mobile number. Still have no idea what’s going on.
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Mark Cecil
(@SucCess0783) reported
from
Brisbane, State of Queensland
Dear @Optus telling us you have system issues and we need to call back in 3hrs after having ongoing internet issues for over 2 months is not good enough. How about you show your customers some #customerservice and call us back. We will be going elsewhere #poorservice #Internet
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
@BreakfastNews During oldful beging era of mobile phones, they was equipped with voicemail, I certainly detest technology that converting voicemail to text alot people are have unverified message if it any correct, ws great Optus surepage provided (demised) simular paging service operator typed
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James Webster
(@jimmcslim) reported
from
Brisbane, State of Queensland
@Optus My Account login is dangerously broken at the moment, I was just logged in as some other user. An attempt to log back in is now resulting in an infinite loop.
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Chapmanden
(@ChersCherpman) reported
from
Brisbane, State of Queensland
Optus is possibly one of the worst internet providers 😂 0.06mbps
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Brian MacNamara
(@BMac_TLDR) reported
from
Brisbane, State of Queensland
@Optus Hi Vicky it is 4114, am I reading it correctly that our service will be out for 5 days due to maintenance
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greg bradley
(@gb7004) reported
from
Brisbane, State of Queensland
Congratulations @Optus you have the WORSE CUSTOMER SERVICE and as for your ‘Help Desk’ they to would win awards for incompetence.
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Donna Ridley
(@MissDRidders) reported
from
Brisbane, State of Queensland
@Optus That’s for that - there was a tower outage
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Luke
(@lukerhn) reported
from
Brisbane, State of Queensland
It’s taken 30min via @Optus livechat to reset a password and setup online billing. Never thought I’d say this but @Telstra is actually better at customer service
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Alex Smith
(@AlexJSmithy) reported
from
Brisbane, State of Queensland
Ok so @Optus kills off @virginmobile and make all customers switch to #Optus. The process has been a total stuffup. Hours spent on chat and then they cancel #Virgin service before Optus works. Oh and then it takes yet another chat. Makes @Telstra look amazing #pissedoff
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Holly Subritzky
(@HollySubritzky) reported
from
Gold Coast, State of Queensland
@Optus ARE TERRIBLE. I have never dealt with a provider like it!!!!
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David J Seibuhr
(@davidjseibuhr) reported
from
Gold Coast, State of Queensland
Problem of 4G Outage, there was no reported outage, if you are experiencing outage, you really should telephone this in to technical support team; There's 4 different types of 4G & other network protocol, Spectrum & Plus that info helps diagnostics.; Optus Customer Service 131344
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Sony Antony
(@sonyantony) reported
from
Brisbane, State of Queensland
@Optus Seems like its somewhat okay now . Home internet was too slow .thanks for the reply . Appreciate your effort.
Optus Issues Reports
Latest outage, problems and issue reports in social media:
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Melinda Walsh 🚜 🇦🇺 🐑 🌾🏏
(@walsh_mindy) reported
@6PR Must be due for a lockdown and/or extra mandates around then? Mind you, the federal election campaign is on the go. Maybe if they held the #ANZACDay Dawn service at OPTUS Stadium 🤔
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sunsets
(@sunsets1207) reported
@DrDavidHoney If we have hold it at Optus stadium we can cram 30000 punters in. Problem solved.
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Freo ⚓ Pope
(@FreoPope) reported
@geoffbrian3 @6PR The only reason major stadiums have higher exemptions is because it is fully ticketed and seated. Yes, I know many people mill around the back, but you are meant to be seated as often as possible. They should consider holding the dawn service at Optus Stadium if they want more
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Stanleysmum (Sharon)
(@Stanleysmum1) reported
@SmeeHereAgain @Optus Ah theres the problem. Shes working to LNP standards, Eg; None!!
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Paul Smith
(@PaulPaully69) reported
@lasquetimeryl @Optus I have NBN. TPG were awful. I gather no NBN in your area?
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Here's Pete
(@Heres_pete) reported
@Optus I’ve used the app (horrible process - there should be a phone number) and they’ve identified a wider network issue. So it’s not our house or modem. Yet the website still does not show an outage for my area. #optusoutage
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Stacky
(@MrStackman) reported
@BOMBERARMY117 My Optus service has been down all week. Can use the wifi (AussieBroadband) but dead all around this area. Hopeless
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yomnaz
(@yomnatouni) reported
@Optus I’ve got an assignment due Monday, and I haven’t been able to do any research thanks to the outage. Any chance we can get some sort of discount on our next bill?
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💧Gordo
(@gordon_lomas) reported
@bdobson99 @Optus Wish you luck. We had a horrible experience with @optus last year with lying customer service people among other serious issues which arose during a family bereavement. We will never ever choose Optus again. Absolute grubs.
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ℍibz
(@zzzbiih) reported
@Optus is down until 18 March due to “servicing a tower” of course. Same excuse every couple of months. But which service provider do I go to?????? 😫