Optus

Optus Outage Report in Mount Lofty, Adelaide Hills, State of South Australia

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SingTel Optus offers landline and mobile communication services to consumers and businesses, including mobile phone, mobile internet, broadband internet and television.

Problems in the last 24 hours in Mount Lofty, State of South Australia

The chart below shows the number of Optus reports we have received in the last 24 hours from users in Mount Lofty and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Optus Outage Chart in Mount Lofty, Adelaide Hills, State of South Australia 03/28/2024 20:10

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Most Reported Problems

The following are the most recent problems reported by Optus users through our website.

  1. Internet (52%)

    Internet (52%)

  2. Phone (27%)

    Phone (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mount Lofty, Adelaide Hills, State of South Australia

The most recent Optus outage reports came from the following cities: Adelaide.

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City Problem Type Report Time
AustraliaAdelaide Internet
AustraliaAdelaide Internet
AustraliaAdelaide Internet
AustraliaAdelaide Internet
AustraliaAdelaide Phone
AustraliaAdelaide Phone

Community Discussion

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Optus Issues Reports Near Mount Lofty, State of South Australia

Latest outage, problems and issue reports in Mount Lofty and nearby locations:

  • wengywong Weng Wong (@wengywong) reported from Adelaide, State of South Australia

    @TPG_Telecom are no better than @Optus, two complaints now lodged with the Ombudsman. Come on telcos, lift your customer service

  • bloodhoundau Anthony Ashton (@bloodhoundau) reported from Adelaide, State of South Australia

    @LawrieColliver Oh gosh. This is similar to optus. Who had issues with broadcasting the rugby world cup.

  • ABlueSkyandaCoo christopher maland (@ABlueSkyandaCoo) reported from Adelaide, State of South Australia

    @Optus 3/1 Mills street South Brighton South Australia 5048 part (2) If the problem is not external the box on the outside of the building needs to be checked. The box needs a more secure locking mechanism

  • effielarocca Teresa LaRocca (@effielarocca) reported from Adelaide, State of South Australia

    @Telstra 1/2. 2,weeks ago I suggested we switch from @Optus to Telstra, up our speed to 50mps as your bundle seemed better than Optus. Now we have no internet (which seemed to work on an Optus network) and yesterday my sister lost her job. She has 2 weeks left of her job and now

  • suechook Susie 🌹 (@suechook) reported from Adelaide, State of South Australia

    @Optus Trying to get a refund with you is a bloody joke!Hubby has verified who he is and now you want details on when he opened account 14 years ago ! WTF terrible customer service all for $39 refund

  • stratEGbywade stratEG by wade (@stratEGbywade) reported from Adelaide, State of South Australia

    @Optus @Icy_Remote I'm also trying to register a SIM for a non English speaking friend. Online help is not working

  • suechook Susie 🌹 (@suechook) reported from Adelaide, State of South Australia

    @Optus How stupid are Optus don’t have app anymore so can’t send latest bill! Who employs these muppets.Cant call as keep getting cut off. Identity has been provided, Ombudsman will get call tomorrow

  • c_verdicchio Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia

    @Optus @VodafoneAU Hi @Optus I have DM you guys just waiting to hear back! Turns out you also have not updated the new deal for my wife either. Really really poor. If this doesn’t get sorted today will be returning phone and going back to @VodafoneAU or @Telstra

  • wengywong Weng Wong (@wengywong) reported from Adelaide, State of South Australia

    Been with @Optus for over 23 years now but looks like it is time to take my business elsewhere due to their unresponsiveness and lack of customer support/care...poor form @Optus, very disappointing after all this time

  • sian_walden Sian Walden (@sian_walden) reported from Adelaide, State of South Australia

    @alanwedesweiler @Optus RIGHT! Its now 3 wks since I ordered & am blown away by the lack of problem solving @Optus has offered given this situation. This is horrific customer service, while ‘out of your control’- what you can control is how you solve an issue quickly - keeping customers happy.

  • c_verdicchio Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia

    @Optus you’ve done it again. #Floptus I’ve tried to assist setting up my mums home phone for a month now. You cancelled her nbn setup visit and still haven’t contacted her after a week and now send her another nbn box. You guys are the worst for customer service. @acccgovau

  • LeithGourlay Leith Gourlay (@LeithGourlay) reported from Adelaide, State of South Australia

    @danhaesler @Optus Hi @danhaesler, this is not a 1st world problem, is a contractual issue where services paid for haven’t been provide. #goodfaith #fair #reasonable #expected

  • c_verdicchio Christian Verdicchio (@c_verdicchio) reported from Adelaide, State of South Australia

    @Optus so just called and got to a operator who transfers me and the line gets cut. Good work for a communications company. This poor service is too common with Optus and I’m really looking at taking the family and business back to @VodafoneGroup or @Telstra.

  • ABlueSkyandaCoo christopher maland (@ABlueSkyandaCoo) reported from Adelaide, State of South Australia

    @Optus 3/1 Mills street South Brighton 5048 (do not wait for me to contact you) Check for external errors immediately. If not send someone over immediately to check the inside of the box & provide a more secure locking mechanism. If you cannot do this ship me a wireless kit

  • keegansard Keegan J. Sard (@keegansard) reported from Adelaide, State of South Australia

    Hey @Optus - your app is broken again! DM me.

  • wengywong Weng Wong (@wengywong) reported from Adelaide, State of South Australia

    @Optus Second time a NBN technician has not bothered to come, well done @Optus, such great customer service. You guys are a joke.

  • returnofsmith Paul Mizzi (@returnofsmith) reported from Adelaide, State of South Australia

    Thanks @Optus for your inconsistent internet speeds on your wireless broadband service. Sunday night movie was ruined by constant buffering even after many router resets. $800+ a year and I can’t even be confident to invite friends over for a movie 😡😡😡😡😡

  • ABlueSkyandaCoo christopher maland (@ABlueSkyandaCoo) reported from Adelaide, State of South Australia

    @Optus 3/1 Mills street South Brighton 5048 part(3) I cannot contact Optus any other way at this time. If the problem is in the box (on the outside of the building) a more secure locking mechanism must be provided. If not please change my contract to wireless.

  • Mikey_Nicholson Mikey Nicholson (@Mikey_Nicholson) reported from Adelaide, State of South Australia

    @AdelaideMail Get an Optus one. You can call someone for 9’59 and then hang up, ring them back and you won’t be charged (between 8pm and 8am)

  • drnicktellis Dr Nick Tellis (@drnicktellis) reported from Adelaide, State of South Australia

    @NBN_Australia Hello there Imagine my joy when this solved my problem That will make two of us imagining a solution to this 💩 Sending me to an IVR that sends me a text is not a solution You can DM me... @Telstra should have gone with @Optus

Optus Issues Reports

Latest outage, problems and issue reports in social media:

  • j_alex_alfaro John Alfaro (@j_alex_alfaro) reported

    @MrTaoYang @Telstra I'm with @Optus and I get the same issue daily 😔

  • Michael73Barney Michael Barnett (@Michael73Barney) reported

    @Optus @TimYeatman @MichaelSmyth_ Is there anything else we can help with? The only issue at hand js mms not being received by non Optus carriers. Many Optus customers are complaining about the same issue of Mms not receiving by non Optus mobiles. This is the issue at hand.

  • luciejones78 dante's inferno (@luciejones78) reported

    @boofandcub @Optus Yep it’s bloody awful. I’ve been having issues since November and optus won’t do anything. I’ve talked to about 48 people at optus over the last 3 months and that’s not an exaggeration

  • Optus Optus (@Optus) reported

    @w0lfling Hi there - we do apologize that you're currently unable to access the Optus website. Our IT team are aware of this issue (ref: INC1993398) and are working on having this resolved as soon as possible. Zac

  • luciejones78 dante's inferno (@luciejones78) reported

    @ChrisCf7095 @Optus I’ve been trying since November and nothing is fixed. I’ve sent messages and emails and they don’t read the messages I send and go “ok we have fixed your problem. Is there anything else I can help you with ?” Um-did you not read my message ?

  • Michael73Barney Michael Barnett (@Michael73Barney) reported

    @Optus @basrene Been on the phone with Optus for hours today with no solution for the inability for non Optus carriers to receive mms message from Optus phones. I have a Samsung Galaxy S20 mobile. Wasted a day of work.

  • Michael73Barney Michael Barnett (@Michael73Barney) reported

    @Optus @Tarallo84 When send mms to non Optus mobiles, they aren't being received. Samsung Galaxy S20. Been on phone with Optus for hours with no solution after troubleshooting such as resetting network settings and Optus activating Volte. Cleared the message app cache and data.

  • cutloose11 Dan Haynes (@cutloose11) reported

    @MichaelSmyth_ @Optus Service on the fleuireu has been crap for weeks. Funny #Telstra doesn't give us refunds!

  • Pamduckling AspiringProle (@Pamduckling) reported

    @Optus I would message about the reception drop outs in Forster but the reception is so bad your own app won't load.

  • HelldeskNerd Helldesk Nerd (@HelldeskNerd) reported

    @Optus Your website seems to be down. (as well as your service status page) Trying to recover/set up an old Optusnet email address (gone ~10 years), not sure which team to talk to.