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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Dylan Solomon
(@DylanSolo28) reported
@playnewworld Cool youre doing updates, But will you ever fix the jank *** movement? and combat? I swear WoW got movement so smooth why do game devs add this stupid like circle run thing why cant left be left and not have me do a weird dance to turn left?????
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Syeren
(@SyerenGM) reported
@playnewworld I was looking forward to another new server today so me and a friend could play together. Problem is that my main I've been playing is on Eden, and for some reason since they are all Zeta lately I can't create another? I don't understand this, it's not the same server.
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Marv
(@itsMarvelo) reported
Trying to fix this Discord issue then will grind more @playnewworld PTR. :)
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Gath
(@gathoderiz) reported
@playnewworld 21% covenant but hey let's pretend it's not a problem Right new world ?
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DaEggSauc3
(@DaEggSauc3) reported
@playnewworld May I ask who thought it was a good idea to make "Fresh Start Servers" that allow transfer of existing characters? We're going to have the SAME issue that already exists. Mega companies will have their people transfer with 100k in each gov office to be 1/3
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Sedgythurgo
(@Sedgythurgo) reported
@v0idheim @playnewworld Nope it was the reason trading was directly banned about 4 days ago and why the downtime was so long , obviously they aren’t going to announce ‘duping and gold glitch was in process’ but its happened especially on the server Delos
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YearOfTheNapier
(@FloridaNatic) reported
@JonSnow_ii @playnewworld Obviously they have higher priorities than an optional playstyle for a niche audience. Yes I agree they should add it but they have more important stuff to fix first
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Jon N
(@Tyler17Jon) reported
@playnewworld And this is the first time I have ever been banned. I had never even been accused of cheating before let alone banned. I have appealed 5 times so far as I have heard others say it take quite a few before it gets to the correct team to resolve your issue.
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Sunny
(@Sunnysedshits) reported
@playnewworld NO LOGIN TICKET RECEIVED. PLEASE TRY AGAIN
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Hoof
(@hoofhearted4) reported
@delmontyb @playnewworld Yea... Never done that either haha. I actually don't know anyone who's done either, taken a day off for video games or a movie, only seen it on the internets. I just find it funny. The game will be there later. Usually issues day 1 anyways.
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RickMickz
(@rmichelson18) reported
@Tyler17Jon @playnewworld I love NW and I think most of the people that give the game hate are mindless lemmings. However, their customer service in respect to appealing bans is outright disgraceful. I’ve seen so many honest players with thousands of hours get nothing but automated responses from AGS.
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BigRob
(@BigShow237) reported
@xVivianx2 @XB1_SideSwipe @playnewworld I agree but the servers have a hard time handling 2200 rendered character and AI add in another 2200 mounts in the small concentrated island and the lag, rubber banding etc will be worse. Once the island is bigger players are spread out more the servers Amy be able to handle it.
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spacey 🍓🍒
(@spaceyqueen) reported
@ItsNotTM @playnewworld i heard abt NMS which is why i never played but game looks cooll so if they fix tht lmk :3
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Kane Fox 🦊
(@KaneFoxxx) reported
@OussamaHouri2 @AndrewB16608090 @playnewworld sure we’ll just pretend that every single musket players isn’t running rapier with riposte flèche and evade. the real problem isn’t that musket is broken. it’s that musket and rapier are both broken and they are almost always used together. it’s obvious they both need adjustments
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GΛRΞTH
(@Gazreyn) reported
@AodanTV @playnewworld Ah I have friends who play 8-12 hours a day still and I've not seen them complain too much. Maybe it's only certain regions? The only time I've seen issues is server queues but with a sudden influx of players, to be expected. Is that what you're referencing?
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René
(@akitzu94) reported
@playnewworld Happy one Year still Game Crashes and Login Que thanks for nothing... This week the 3 War it kicks me out while porting in
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Aodan
(@AodanTV) reported
@Gazreyn @playnewworld Tons of MMOs have no monthly and have significantly bigger micro shops, but still compensate for major bugs/outtages. Shows good faith, instead if just saying, oh well, tough luck. There has been issues almost every week and I'm not even playing, just from reading their emails.
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TM
(@ItsNotTM) reported
@spaceyqueen @playnewworld if they fix NMS or new world?
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chrom3o
(@chrom3o) reported
@Dookage1 @playnewworld I’ve been having this issue since coming back and can’t find a fix. Any luck with you since?
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ComicBooksPlus
(@4ColorCrack) reported
@Manaveils @harsh_reese @playnewworld Ok they're doing fresh servers but are waiting for the update but this is the issue in my opinion. If you think you're gonna escape the sweaty ppl you're wrong. They also plan on starting a 2nd character over but in 5 days will be 60 with all the extra knowledge.
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NicSage
(@TheNicSage) reported
@playnewworld Hello, I was wondering if someone could help me with the twitch armor drop. I earned it and it says my accounts are connected properly, yet it's not ingame. When it told me to go to the website it gave me some 404 error, but twitch says it's connected properly.
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Micah Bush
(@Pastor_MJB) reported
@SouzyLIVE @playnewworld If they can fix the bugs that caused me to quit. I couldn’t craft, the thing I had spent so much time investing in, something I enjoyed more than the story, I literally couldn’t do.
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BluneS
(@BluneS__) reported
@playnewworld Had my first experience in a war last night. Hands down an awesome time and with some pretty rad folks @itshilarymason & dudelady. Only thing that irked me was within the first 10 mins I crashed and got stuck in a queue. Hopefully issues like this get fixed soon!!
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Graulich Salinas
(@GraulichS) reported
@playnewworld thanks for saying that the musket is not broken, now OPR is a real shooter. Why did you take the time to make 14 weapons if only 2 were needed, musket/rapier to break the game.....
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Jon N
(@Tyler17Jon) reported
@playnewworld That’s not how you show appreciation. I loyalty played through all your bugs and issues and now I have been banned for reasons that you do not even provide. I have played dozens of MMO’s since Ultima Online
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Eagle Gaming
(@miroslav88) reported
@playnewworld Fix crashing, it is really bad when i have to wait 1/2 hr to get back to game, after every crash.
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TrickTree
(@ArtSerov1) reported
@playnewworld A year later could you please fix the auction house?! Im tired of every time I click to sell an item all of my sellable items reshuffle. Its really annoying
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Robert
(@omgitswampert) reported
@playnewworld Got banned cause of the dupe glitch thingy, was not attended on my part, how do i get unbanned? Ive done so many appeals already but the bot keeps denying me
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WintersWolfcry
(@WintersWolfcry) reported
Really excited to go live tonight to talk about the @playnewworld September devblog. Hoping Twitch has its issues sorted out before I get off work!
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Aodan
(@AodanTV) reported
@Gazreyn @playnewworld Nope, the recent exploit, about 2 weeks ago that disabled trading (8th time now?) Then about every week or two a region has server issues, most recently NA. Smaller games like PSO2:NGS that is F2P will typically compensate.