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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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TheGrizzlyGuild
(@GrizzlyGuild) reported
@playnewworld People play games to enjoy themselves and escape reality. Not pay property taxes and deal with corrupt government. Y’all need to fix this ASAP or people will quit by the masses.
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NeatoCogito
(@NeatoCogito) reported
@Anonymo91579355 @playnewworld Direct Hit doesn't work. Battle Precision has no effect. Rain of Arrows will not resolve after firing if you weapon swap. Bow will sometimes glitch when using an ability, freeze the character with a drawn bow, and put the ability on cooldown.
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Flip
(@Flipplol) reported
@playnewworld so i get a "lag detected" then get booted from the game now im in a que of 413 people, nice game! well done
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Jonathan M.
(@jonathanORangel) reported
@queen_flannel @playnewworld just get a hammer and axe with the broken faction heavy armor and just join the bandwagon. everyone's doing it....😩😩😩
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Gustavo Villaran
(@gvillaran) reported
@playnewworld @EmilEntenburg maybe if you fix the world transfers, i will.
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Hawkins
(@MajinRod_RED) reported
@playnewworld i want to see what i payed for in my house. and im not gonna buy the 20k house if that changes smth about it. cause then i get broke in no time with your tax system and how much it charges me... every 5 days... and making money with a broken economy like it is now is to hardcore.
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The Hoop Chat
(@theHoopChat) reported
@primegaming @playnewworld So y’all can drop new skins but can’t fix outpost rush or server transfers? Servers are dying because no new players can join…all the low level cities are ghost towns now and all the lvl 60s have nothing to do
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L.J. Palin
(@THA_BU5) reported
@playnewworld can you please fix the quest spawns. there is no way anyone can take mobs of 200+ and its making it impossible to quest.
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KarenTookThyKids
(@KarenTookTK) reported
@playnewworld #NewWorldMMO #newworld fix your game. 3rd day now I can’t even play the game I paid for and your customer support just tells me the same thing every time
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DMaxximus
(@Michael59440635) reported
Hey @playnewworld -Fix the hit boxes -Fix the aggro range -Make mobs (unless aquatic) affected by waist deep water like players are -Fix respawn frequencies -Fix weapon switching delay -Fix the numerous stun locks from mobs
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raon
(@raon_san) reported
@playnewworld why is my grand master fishing mission not working I’ve been trying so hard to get this done lmao
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Lobeetobb
(@lobbe_tobbe) reported
@playnewworld You split up our friend group, please take a stand. Atleast compensate us. Just tell us your having problems, and how long its gonna take. You shouldve sai on friday that transfers arent coming back u til next patch..
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Philip Snider
(@redins_) reported
@Arrradiance @playnewworld I’d take them acknowledging publicly the bugs/exploits/server issues. And clearly communicating a plan and maybe disabling war for the time being because it is just a statuefest. Just to name a couple things.
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NeatoCogito
(@NeatoCogito) reported
@Anonymo91579355 @playnewworld Hit box is inconsistent, with arrows often flying directly through an enemies chest without registering a hit. Believe issue to be present with headshots as well, but the hitbox is so small there that it's difficult to tell.
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Troy Holloway
(@holloway_troy) reported
@playnewworld Need to fix server connections and lag issues Everytime I go to kill something I always lag out.
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Richard
(@tokyo_rich) reported
@playnewworld Tons of broken quest lines at 60+, PvP and weapon and armor all broken /doesn’t work as intended, etc.. but pumpkin templates! Thank God.
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TheHebrewhammer
(@TheHebroohammr) reported
@playnewworld Can you at least given token updates that server transfers are still being fixed? Your lack of communication on problems with the game are quite glaring both here and on your forums.
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bagus ismail
(@bagusis11943125) reported
@playnewworld @queen_flannel let me tell you something.. i've been in war so many times.. there are 2 types of war, the lag one and the normal one.. if the war is lag, it means lot of people doing bug (god mode / food stack bug / etc) .. if the war is not lag it means they play fair game. #newworld
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Dakota l dodson
(@Dakotaldodson1) reported
@FrenzyNW @GhostMiccoy @playnewworld Ysee I've always seen the problem with leech on dots being op only when the dots are op. Which seems to be true again but it's okay
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Mike
(@xBlackcat__) reported
@playnewworld Can you please just fix the well guardian boss already?
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Ghost1776
(@GR1776) reported
@playnewworld you know there are lots of companies cut in half and friends separated right now because you shut off transfers. 4 days without an update ****** unacceptable and ridiculous. Fix it or at least ****** say something.
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HowtoHypothetical
(@HHypothetical) reported
@playnewworld Awesome, great idea for Halloween! Can't wait to carve my pumpkin. Also just a reminder to everyone that just because their marketing department put this out, doesn't mean that their developers aren't working hard to fix the issues we are having.
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Lexmau
(@NokiLex) reported
@playnewworld Will celebrate if you idk fix war lag/portals or outpost rush
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Mike Raney
(@rainmanthegoat) reported
@playnewworld The current system for wars is unstable. And Un playable. Even if you can get around the initial lag. If other players on the enemy team have no lag they will clear your back line out. Also, attackers can buy from the defenders armory. Kegs inside instantly. Broken.
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Sergeant GirlDad
(@SirCoomes22) reported
@playnewworld I would love to be able to actually play the game first. Very frustrating to upgrade entire PC; play beta no issue, launch no issue and then boom server transfer update happens and I am now crashing 5 minutes into a game after every launch.
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Austen Toole
(@austenctoole) reported
@playnewworld you guys need to make a public statement about the state of the game. Endgame is completely broken. Nothing about it is ok.
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JustMe
(@1divinesecret) reported
Before anything else, @playnewworld I beg for some sort of crash prio.. the state of servers is a bit unpredictable.. we shouldn't be punished for dc's in dungeons etc.
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anima
(@AN1MA) reported
@playnewworld No👏one👏cares👏about👏your👏pumpkins👏 Bugs Clunky combat Nonsensical weapon switching UI is a mess Broken economy Boring dungeons Bad pvp in a pvp focused game No end game Copy paste cities,areas,mobs You owe customers a good product and you got the resources to do it too
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Bill
(@1BigBore) reported
I have been without my main computer for a week now, because of some ‘problems’ with my house. I am Really missing #NewWorldMMO right now. @playnewworld #PlayNewWorld
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PSfanatic
(@PSfanatic_) reported
@playnewworld Give us server transfers or give us refunds. You and your game are a Joke. You open transfers just long enough to give servers without Queues a Queue again then turn it off, forcing those who wanted OFF those servers to sit through these queues AGAIN. FIX YOUR ****!