New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 03/28/2024 06:30

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (50%)

    Sign in (50%)

  2. Online Play (50%)

    Online Play (50%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
AustriaVillach Glitches
Map Full Outage Map

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Nullsan_NA Nullsan (@Nullsan_NA) reported

    @playnewworld Fix the errors crashing our GPUs so we can play without worry.

  • MixThaicred Mix Thaicred (@MixThaicred) reported

    @playnewworld is promoting a game they cant sustain. They want you to buy the game, lock yourself in a queue and wait for hours to be able to play. At this time they continue to release servers that in less than 48 hours have become full and does nothing to alleviate the issue.

  • Demps9990 Demps9 (@Demps9990) reported

    Waited through another 1600 person que.. only for the game to crash as I was finally getting let in…. Bruh…. @playnewworld

  • Treej720 Treej (@Treej720) reported

    @Narghash @playnewworld Are you still having this issue?

  • MixThaicred Mix Thaicred (@MixThaicred) reported

    @playnewworld Need to fire their game producer and realize they need to scale their servers. If they Scale their servers at the same time they add new players the issues will self resolved. I guess logic have abandon some game developers.

  • Mauricio_Arrr Skor (@Mauricio_Arrr) reported

    @playnewworld FIX AMRINE

  • Celjii Celji (@Celjii) reported

    @playnewworld Appreciate you adding more servers as requested.. but its not helping the servers that already exist. The problems are the queues.. People don't want to make new characters, have to grind all over again.. just to possibly have the same problem further down the line.

  • Ist64407026 Ist (@Ist64407026) reported

    @playnewworld The second day is even worse than the initial day. I got chance to play at the first day, but cannot login at the second day. Makes me annoying!

  • vankellyn [ El VanKe ] (@vankellyn) reported

    @playnewworld Why do they create a game that cannot be played? Give me back my money! You spend hours waiting in line to be kicked out to the minute and wait again at position 2500 for 4500 to disconnect, since only 2000 are playing at the same time. EXPAND THE SERVERS !!

  • Deltapie7 DakovP (@Deltapie7) reported

    @playnewworld CAN you please fix the error happening when in queue, was in q for hours to just get an error and have to go back in the list...

  • benjamnzp Benja Muñoz (@benjamnzp) reported

    @playnewworld Fix Amrine in Naraka server, its unplayable

  • MatyMcD Martalayhoo (@MatyMcD) reported

    @playnewworld I just sat in queue for almost 3 hours to get a disconnect error when I was down in single digits in queue.

  • rkuenle ryan 🗡 (@rkuenle) reported

    @Aceylah_ @playnewworld it’s some glitch don’t even waste your time once you get to spot 1 you DC praying it’s fixed tomorrow. dealing with it also.

  • trespasser543 BongoDuck (@trespasser543) reported

    @PhillyPTV @playnewworld We have to look at what the engine can actually handle. The lag with stuff like that would just make playing Less fun. They are load testing right now trying to see what the upper end of population cap it can handle

  • Mauricio_Arrr Skor (@Mauricio_Arrr) reported

    @playnewworld FIX ARMINE FIX COMPASS

  • gumpyland gumpyland (@gumpyland) reported

    @playnewworld New servers will not fix the issue if you can't transfer your existing characters, cap creating characters on overloaded servers, or increase individual server population.

  • rsnleserenity Serenity (@rsnleserenity) reported

    Please let the queue problems settle or at least let us transfer to the new servers before the weekend. @playnewworld 🥺I shouldn't have to enter queue during work just so I can play in the evening... only to then have to re-enter a 2K+ queue after I step away for dinner.

  • k_chatley Kyle Chatley (@k_chatley) reported

    @playnewworld - still failing in the cash shop with a 408 error.. I have a steam wallet loaded with $50.. what gives?

  • FredAnd18647024 Fred Anderson (@FredAnd18647024) reported

    @playnewworld having game crash on you and throw you to the back of the queue is super fun maybe 5 min queue priority for people who were already online would be an idea

  • soup_hawk Soup_hawk (@soup_hawk) reported

    @playnewworld Also to everyone saying that increasing server capacity is going to fix everything, it’s not. More people on a server means more people fighting for loot and spawns. It’s literally only been 2 days so chill out

  • wcorbee Wes “Its not a hoax dumbass” C (@wcorbee) reported

    @playnewworld You can add all the new servers you want it is not going to fix the problem.

  • flappySFC Flappyzinhoˢᶠᶜ (@flappySFC) reported

    @playnewworld Fix first dungeon on naraka, please !!!

  • KronkSwanson KronkSwanson (@KronkSwanson) reported

    Thanks new world I sit in queue for 2hrs then I try a new dungeon walk out of it and crash I was only on for 20 min! Is there nothing help with crashes @playnewworld I deserve to be pushed through the queue for your game crashing!

  • FMVipera F.M. Vipera (@FMVipera) reported

    @playnewworld Worlds greatest queue simulator. Get ready to spend 2+ hours waiting to play then receiving an error message then being placed 1162 in queue. Your destiny is eternal limbo apparently.

  • IzNebula Only Lab (@IzNebula) reported

    @AusGentlemanJR @playnewworld No, we are aware this is their first MMO, but they had more than enough time to add these servers before people put in so many hours into servers that would clearly be overpopulated. EU servers had similar issues and they were up 6 hours before NA. This is on them 100%. (1/2)

  • joevans0 Johnathan E. (@joevans0) reported

    @_ph1bs_ @playnewworld Yes, this is a great idea. But, that doesn't solve the second issue: allowing a higher volume of existing characters to log in.

  • MixThaicred Mix Thaicred (@MixThaicred) reported

    @playnewworld Need to fire their game producer and realize they need to scale their servers. If they Scale their servers at the same time they add new players the issues will self resolve. I guess logic have abandon some game developers.

  • CookeeIVIoNstER 🥛 CookeeIVIoNstER 🍪 (@CookeeIVIoNstER) reported

    @playnewworld Would be great to be able to transfer my lvl 19 from Plancta's 1154th position in queue to a lower populated server, cuz there's no way in hell I'm starting all over again because of queue, then possibly running into this problem again. It's like it's "locking" our characters

  • Chef_Kamii Kami (@Chef_Kamii) reported

    @teamwafflesrox @playnewworld That might be your connection, I have been in queues many times and takes hours to get in each time but never encountered this problem once. That still sucks though!

  • KovakZero Kovak (@KovakZero) reported

    @playnewworld Oh ****! I made it in after a 2 hour wait(random disconnect after 45 minutes. Never "lost connection" with anything else that was running). Good thing too! Not like I'm laying down to sleep for work in the morning. @outriders #refund @BlessUnleashed