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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Cody “TheSigurdr”
(@TheSigurdr) reported
@Maven @playnewworld This! I noticed this the other day when I was crafting, feels like an error but who knows!
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Alex Neuendorf
(@Aneu_gamer) reported
@playnewworld @primegaming The server transfer token is pointless when your not allowed to get into your freinds servers weather that it's a different region or your freinds server is "full"... These tokens are not solving our problems at all...
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Goatforce
(@SirGoatforce) reported
Is gem weapon damage scaling broken in @playnewworld ? I've just put an Amber in my weapon & respeced to Focus & there appears to be no damage buff at all. If anyone knows about this stuff, can you let me know #Newworld
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Joel Burt
(@sodxsaint) reported
@playnewworld you all need to fix your mass report perma ban system. Players are abusing it.
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Fancymetalninja
(@Fancymetalninja) reported
Anyone else wish @playnewworld would fix respawn times so they don't respawn within 15s of killing them?
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KeptPet
(@aKeptPet) reported
@playnewworld Hew New World fix the gold repair costs of items, its way to high its cheaper to buy a new set from the AH then to repair
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Chase Hammer
(@chasehammer) reported
Just attempted first dungeon in @playnewworld..3 people my ***. Got all the way to the final boss fight. By the time you get their all your gear is broken, can't trade, just die. Need more like 7 man minimum. Sigh, can't even progress in story until it's completed.
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KeptPet
(@aKeptPet) reported
@Asmongold @playnewworld all you muppets saying whats the problem its massive you cant expect large numbers of people to leave a server that has a decent player base & to go to a dead server so they can join 1 of their friends that rolled a low pop server on launch
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Mandals
(@mandals_gfx) reported
@TVR_F3Geppetto @playnewworld Releasing this feature without fully testing it is by far the worst ******* idea ever. Imagine transferring your character and it gets deleted. Not even NW would be able to fix that.
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CampbellKingdom
(@CampbellKingdom) reported
@Garlemmm @playnewworld The only way this would make sense to me is if character migration was never planned which isn't true, this was part of the plan all along it was just planned for later. Either they knowingly misled the players to shut them up or there was an internal communication error.
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Ethan Price
(@Paradox_EP) reported
@itsjrussell @DutchAndNerd @playnewworld My "full" server hasn't had a queue in a week. I'd just like them to not lie to people. They told people to just go play any server without a wait and transfer later. At the time they still could've created a character anywhere bc they hadn't locked anything. That's my problem
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Barr's Betting
(@BarrsBetting) reported
Day 5 of waiting for @playnewworld to fix their autoban system and/or respond to support tickets (at all) in a timely matter so that I can play the game without fear of getting banned a 3rd time for being level 60 #NewWorld #NewWorldMMO
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AyesC
(@AyesC9000) reported
@__lucaslucas @Steam @playnewworld Run the game from Steam instead of directly. The other error is due to an issue with easy anti cheat, not Steam. Contact the developer for help with that.
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Ethan Price
(@Paradox_EP) reported
@itsjrussell @DutchAndNerd @playnewworld Lol. That's not how that works. Just because it's a "free" feature doesn't mean they can lie about it. I hope u never run a service game. You'd run it into the ground.
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EZ$
(@EZ00100100) reported
@playnewworld I can't even get a response from support tickets. Customer service is typical Amazon trash
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OriginalH1h
(@OriginalH1h) reported
@playnewworld There gonna be a fix for stuff coming up as "uninitialized"? At first it started off with the character Title showing up as uninitialized and achievements coming up as uninitialized. But now I have just random items in my inventory that are just white blocks that say it.
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Michael Isaacs
(@GameDesignGeek) reported
@playnewworld In the middle of taking on the Biggest Faction on my server with my Company, get Mass Reported, and instant banned! Your report system is ******. Paid for this game, so many bugs and issues with the servers, and more bugs in the game and now this... Fix your ****
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Garrett
(@psoman34) reported
@playnewworld is the logging drop table broken? Im 117 with nothing but softwood tree sap.
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Josh Russell
(@itsjrussell) reported
@Paradox_EP @DutchAndNerd @playnewworld This is gonna be my last reply to you. Again its common sense not ALL SERVERS can be transferred to because of limits due to population and return results in a massive queue again. Now we are back to the issue we are trying to solve. Think about it. THINK.
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Ethan Price
(@Paradox_EP) reported
@DutchAndNerd @itsjrussell @playnewworld Yeah he's not getting the problem at all. Just getting mad about people getting mad at New World for lying. Kinda weird tbh. Like are they paying him to do this campaign, because if not there's no reason to defend them lmao. The games for us. It's a service. So they need us
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Garlemmm 🇺🇸
(@Garlemmm) reported
@CampbellKingdom @playnewworld maybe they found something out that originally they didn't think would be a problem. things come up that sometimes are out of their control.
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BuckslayzTTV
(@Buckslayes) reported
@playnewworld I can't trade with people what is wrong or what do I need to do to fix it? Please help
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Ethan Price
(@Paradox_EP) reported
@itsjrussell @DutchAndNerd @playnewworld Don't lie to the community of a game that's designed to be a service. Meaning if the game dies u wasted **** loads of money and time. So they need the player base to be somewhat happy. They continue to lie about stuff.
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David Hollingsworth
(@DavidrHolly) reported
@SenpaiRu @baardvrouw @playnewworld I'm speaking for people on the forums, in fairness. As I said, the problem for these people is they can't transfer to a low server because of US > EU People have likely committed too much time to a character to want to start again now. But we'll have to wait and see what happens
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Just The Claire
(@justclaireblog) reported
@playnewworld please, continue working on the servers. It's unimaginable to play the game for 5-10 mins, before apparently the game detects a lag, dc's me and then, in span of 6 minutes we got 5 errors while trying to connect and queue. I'm starting to regret my purchase.
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The Stolls
(@The_Stolls) reported
@playnewworld Backhanded and garbage company for not providing players region transfer. I guess **** the service members overseas playing your game.
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MattAF31
(@goBLUE3131) reported
@playnewworld PLEASE FIX THE REPORTING SYSTEM. People are getting falsely mass reported so factions can have an unfair advantage.
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Josh Russell
(@itsjrussell) reported
@Paradox_EP @DutchAndNerd @playnewworld Its common sense to just KNOW you wouldn't be able to transfer to a full server. WE ARE TRYING TO AVOID queues and issues so why the hell would they allow transfers to full servers. All I am seeing is people just bitching and crying on a free feature. Get over it.
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Smoke and Play
(@Smok3andPlay) reported
@playnewworld @AdamsOnFueg0 Yeah but that’s the problem. You ******* let us believe we can transfer and now we have played the game and can’t get a refund.
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Joakim Hallberg
(@JockeHallis) reported
@playnewworld The game is broken, fix it please. Open world pvp in Windsward city... Nice bug due to wars