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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Brandon The Veteran
(@_NC_Vet_) reported
If Amazon was going to fix @playnewworld crap queue and server lag, they would have by now. No update on how they will address the issue or anything. Back to #FFXIV Epic fail amazon. #NewWorldMMO
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Scryer_569 🔞
(@Scryer_569) reported
@BriceClary @ZeroExcuse @playnewworld So you would have rathered the servers crash and burn from overload, than let people smoothly enter with queues? Sure. The times were horrendous. But yknow what, I didn't lag at all when I did get in.
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Boca
(@BkSavage_718_) reported
@_ConfidentiaI @playnewworld Bro lol it’s insane. I let it sit there at this point until I’m finally in. Queue times are never an issue in any game unless the game has no space or better yet servers have met full capacity of players. So they are working on adding more servers very soon. This is annoying lol
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&
(@GeckoTo) reported
@playnewworld Fix dungeons its laggy af inside them
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Some Guy
(@SimplySomeGuy) reported
@playnewworld But first.... play DMV simulator (the queue) THEN you can play NW all weekend, unless there is a crash or you d/c
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ThomasDiy
(@ThomasDiyWv) reported
@JeffBezos @playnewworld You never address the issues associated with every major MMORPG. Adults wanna be treated like adults! We want an 18+ adult server with in game nudy
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Inacurate
(@Inacurate) reported
@playnewworld Could y'all increase the reconnect timer to say maybe 2 minutes? Long enough for a cable modem/router restart? I know the queue will be less of an issue as time moves forward, but if internet cuts out for 60 seconds, it's a bummer to sit & wait in queu again.
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z0ddic
(@z0ddic) reported
@playnewworld Please fix the unbearable dungeon lag… Iroko EU Central.. It’s impossible to kill Simon Grey with the insane delay.. Attacks go off before the animations even start. Doesn’t matter if done at 4am or 8pm…
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PapaA543
(@PapaA543) reported
I absolutely love @playnewworld, may be one of the best games I've ever played but the fact that I have to wait over an hour every time I log on is unacceptable. @amazon should be embarrassed by this, of all the companies in all the world Amazon should not be having server issues
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Parker
(@Up2Parker) reported
@playnewworld Is there not a way to keep my spot in the server if I get a fatal error that crashes my game? That’s kind of your fault. Not mine.
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cap
(@nomfcap2) reported
@playnewworld my game is broken stuck in q for 6 hours everytime pls fix
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Captain Adderall
(@CptAdderall) reported
@ECieplechowicz @Kephrii @playnewworld the issue here is that new world causes evga cards to try and render as many frames as it can, and as a result it tries to draw unlimited power and ends up tripping a fuse basically.
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Admiral Crow
(@CrowAdmiral) reported
@WUOutkast @WheaT0ast @playnewworld The biggest issue is iron you needed it for everything and it's a starting ore..... Spawn rates need to be amplified or reduce the need for higher tier smelting... annoying I cant smelt starmetal because I cant find iron...
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𝓚𝓸𝓻𝓮
(@TheKoreCow) reported
@HiP1 @CarrieHaske @playnewworld There's also a SUBSTANTIAL amount of issues that should have been taken care of in the closed beta AND the open beta. People are getting stuck and it's not getting fixed using unstuck and then when they log out and log back in they're still stuck for hours on end.
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Edi Cieplechowicz
(@ECieplechowicz) reported
@Kephrii @playnewworld Evga GPUs have a soldering issue on the 3k series cards and there was a recall on all affected cards.
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Jose Diaz
(@jfdd2010) reported
@Coleybama @primegaming @playnewworld It's all about gpu lottery. If your gpu has their components properly soldered, it can handle New World without issues. The problem comes when the game requires the full components of the gpu working at 100% where the not so good components start to fail and brick the gpu
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Jack
(@jackanoryy7) reported
@flexinja @playnewworld Have you tried windows updates? my friend had the same problem and it was fixed from that. Also verify game files on steam, if you're in queue and it comes up with an error just press ok and leave it, it will throw you back in queue
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AzuK • twitch.tv/4zuk_
(@fourzuk) reported
@playnewworld 6 Times in the last 8 hours my game just close whitout explain after i get 1st position, and enter in game, this issue hapens when i exit the Amrine dungeon!
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Syverge
(@Syverge_) reported
New world looks nice and all but I'm still reluctant given the GPU issues that seem to be a thing. Again. @playnewworld #NewWorldMMO #nvidia
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Derek
(@TopTalentYT) reported
@playnewworld Just waited 6 hours for a queue to be told "Login failed" & now I am back in queue. Are you kidding?
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Stephen Riley
(@silverhazey_) reported
Bro, @playnewworld your ****** game is STILL killing GPU's? Bro..what is wrong with your coding? How did you manage to have this issue in beta, and still now? Is it because your trash game is still in basically pre-alpha, with optimization AND amount of content? So sad my guys.
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Xspokengalaxy
(@woodzy64) reported
@playnewworld hey after i sign into new world after like 5-10 minutes the game freezes and closes randomly and has no crash error at all. it's only been happening today any way to fix it?
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MrYabrevo
(@MrYabrevo) reported
@playnewworld Are some item drops broken? I am lvl 102 logging and still hunting for petrified wood. Never seen a single piece. Have use logging skill food as well as a are with luck on it. Asked in chat and apparently most people have never seen one. I get rare, but these are a myth....
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Wildguns
(@Wildguns84) reported
@playnewworld Lol yeah right. Tell that to the queue and random lag issues
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Rizraz9899100
(@rizraz98) reported
@MarkFreemann @playnewworld You indeed shouldn't. It was an issue in the beta, and now after launch there have been new cases of people frying their cards. Don't play this garbage until a serious statement comes out from either company
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alfred XAD
(@akogwapo15) reported
@Inside_4ndroid @playnewworld applinked is not working sir
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Zulu
(@ZuluOnly) reported
@Alpal010 @playnewworld lose pvp quests and some armor; game crash means im in an 1100 queue to get into the server I play on though
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Vasku
(@vaskumer) reported
@FATE4k @playnewworld yeah tried some of that and nothing works, not gonna risk it and gonna wait for them to fix it on a patch hopefully soon
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Mutedtyler
(@mutedtylerr) reported
@MitchellRossman @playnewworld Uhhh…. Bro you have a problem
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Deadzed
(@Deadzed2011) reported
@YummiBadB0y @playnewworld In 1 month the pop will be down to 100k, due to those quitting cause lack of features (no quest sharing, poor multiplayer experience, no endgame, ect) and those leaving due to this queue problem/technical issues.