New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 04/18/2024 16:00

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Online Play (33%)

    Online Play (33%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaSt. Catharines Sign in
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesRh61022918 James Rhodes (@JamesRh61022918) reported

    @playnewworld @grav3diggaz when are you going to fix the movement bug?

  • HapaFodder Hapa_Fodder (@HapaFodder) reported

    . @playnewworld NA East Oceana is issues, server desync, players falling through the world, NPCs falling through the world, inability to trade items, inability to use the map, inability to go into your inventory, seriously, PLEASE don't skip server maintenance again... #DoBetter

  • TheGameHamster TheGameHamster (@TheGameHamster) reported

    @JamesRh61022918 @playnewworld You realize coding and finding a bug is a difficult and involved process right? They are looking at it, be grateful. They could have ditched the broken game for 9 months like eso did.

  • JamesRh61022918 James Rhodes (@JamesRh61022918) reported

    @playnewworld fix. your. *******. game. why in ******** is there still a movement bug 3 months after it is found. how in ******** are you gonna shut p2p trade and the market down IMMEDIATELY when there is an issue, yet 3 months into a GAME BREAKING BUG you cant do ****?

  • calmatronic Calmatronic (@calmatronic) reported

    @dougdagnabbit I believe they just disabled trading in @playnewworld because the they have such a bad problem with duping gold which is kinda impressively bad

  • WinOrGoHome7 NoT ToDaY (@WinOrGoHome7) reported

    @playnewworld you should fix the problem with bots, it's annoying and frustrating try to farm any material and see the same bot u have reported a thousand times before farm in front of you again without any penalty or ban

  • JamesRh61022918 James Rhodes (@JamesRh61022918) reported

    @TheGameHamster @playnewworld A relog is not an easy temp fix. You have to be logged out for around 3 minutes. In that time, you’re replaced in the war roster and receive a 1 hour ban hammer for opr. So no. Not an “easy fix”.

  • WahlSteve Steve Wahl (@WahlSteve) reported

    @Schena24 @playnewworld So what's the issue you're having?

  • JamesRh61022918 James Rhodes (@JamesRh61022918) reported

    @playnewworld when are you going to fix the movement bug?

  • StretfordEndG Gary Scott (@StretfordEndG) reported

    @SCTMetal @gavinmargret33 @playnewworld consider the peak is about 10% of what it was on release, thats the sign of a dying game, its been 3 months this arguably has been one of the worst performance over a 3month period of almost any game. Server merges, dead guilds , issue after issue, this is almost life support

  • mcdura Brock (@mcdura) reported

    @Rrkeiel @playnewworld having the same issue

  • izabalshots Fernando Aguirizábal (@izabalshots) reported

    @playnewworld Don't worry about the content. If there is not an adequate balance of weapons, in which all are useful at least 1vs1, you can count on many more like me to leave the game. and by the way the lag problems continue. You have no excuse. They are basic things in a mmo.

  • Pwn114 Pwn1 (@Pwn114) reported

    can you ******* restart your servers?????? Tartarus is lagging like ****. @playnewworld

  • izabalshots Fernando Aguirizábal (@izabalshots) reported

    @playnewworld I know no one will care about this, but. I leave the game, I love it, but the gameplay has reached a point that is unplayable. Unbalanced weapons, so much so that you only see vacuum gloves, ice gloves, mswuetes and rapiers, the lag continues everywhere, open world, rooms, etc.

  • linuxrocks2013 Marty (@linuxrocks2013) reported

    I tell you what @playnewworld fix the multitude of Bugs then maybe I will report all the scammers and Bots along with the coin/item sellers... Achievements gone again, Titles gone too, Corruptions not showing on on map... this is a fast way to kill a game since you know...

  • Rich38179611 Rich (@Rich38179611) reported

    @playnewworld Be able to open inventory while running, Be able to share quests with group members, Fix the icon issue of them always being something else pictured, better grouping functionality so you actually feel like a group not just a couple of people together doing solo stuff...

  • JamesRh61022918 James Rhodes (@JamesRh61022918) reported

    @playnewworld @ravecore666 when are you going to fix the movement bug?

  • JamesRh61022918 James Rhodes (@JamesRh61022918) reported

    @TheGameHamster @playnewworld shutting down trading and the market immediately to fix an issue is ok, but a movement bug thats been known is something so gamebreaking hard to figure out and fix that it takes 3+ months? Hell, at least ESO and other mmo's didnt let bugs that bad go for that long.

  • DailyGameBank Daily Game Bank (@DailyGameBank) reported

    @WahlSteve @Schena24 @playnewworld Achievements update only once a week max. Rest of the week you get an error page.

  • izabalshots Fernando Aguirizábal (@izabalshots) reported

    @playnewworld I know no one will care about this, but. I leave the game, I love it, but the gameplay has reached a point that is unplayable. Unbalanced weapons, so much so that you only see void gloves, ice gloves, musquetes and rapiers, the lag continues everywhere, open world,

  • StretfordEndG Gary Scott (@StretfordEndG) reported

    @KreaytionTV @playnewworld because it was rushed out and although they were told time n again about the bugs and issues in beta they chose to ignore and release.

  • Blakex13x Craig Blake (@Blakex13x) reported

    @playnewworld @pilfro funny how they only reply to the good comments and not the issues? you guys are pathetic.

  • izabalshots Fernando Aguirizábal (@izabalshots) reported

    @playnewworld And the worst thing is that there is no excuse for all this. You play like wow, they have been without lag for almost 20 years and although I have a goal, it does not make the rest of the weapons not rubbish. Almost 5 months in the new world waiting for you to learn to program.

  • Xander_0111 Xander (@Xander_0111) reported

    @stotteyman @WebbEmotional @playnewworld That's the problem isn't it, there's this whole tranche of "gamers" that play games because it's the thing that's in, and they'll put it on tiktok or stream it to get likes, not to play the actual thing.

  • realipfreely I. P. Freely (@realipfreely) reported

    @playnewworld Fix the damn game crash bugs!

  • JerseyFinFan Steven the Heathen (@JerseyFinFan) reported

    @LogitechG @playnewworld but only if they fix the spear so its accepted as a suitable melee in war.

  • SteveHotz Steve Hotz (@SteveHotz) reported

    @playnewworld Chaotic don't give a **** until you fix your POS game!

  • wattestok Wattestok (@wattestok) reported

    @JamesRh61022918 @playnewworld You will get an answers on questions like this more quickly on the forums, but I can already tell you that this issue is on their list :)

  • _justceejay justCJ (@_justceejay) reported

    @playnewworld Been trying to log on for 35mins and keep getting the same error’s. Check internet connection, another account is logged in. FIX THE DAMN ISSUES PLEASE

  • HapaFodder Hapa_Fodder (@HapaFodder) reported

    @playnewworld NA East Oceana is issues, server desync, players falling through the world, NPCs falling through the world, inability to trade items, inability to use the map, inability to go into your inventory, seriously, PLEASE don't skip server maintenance again... #DoBetter