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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Xavier
(@CaptainThiccc) reported
@RobAdabba @ZenHeadshot @playnewworld "entitlement" when server in peak times go down during events (wars,invasions) i get a fix was needed but also unwise choices (the time block this was implemented) will lead to complaints. JFC with people using generic terms for poor planning and under estimation
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PiPrevails
(@PiPrevails) reported
@ongugp @cursedddddd @playnewworld You think throwing more people/money at an advanced problem such as finding why interrupting fast travel sometimes gets people stuck in a house is going to do any good? The game just came out last week. It's easy to say you should have this fixed from the sidelines.
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pavan
(@abhilashpavan) reported
@playnewworld Does this fix huge lags in amrine expedition? It's practically not doable now
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Ian Wheatley
(@flobba_job) reported
@Kyakarot @playnewworld Jeez you need to get a freaking grip. Maintanence is something that happens to make sure a product KEEPS working. Do you buy a car and then ask the manufacturers to give you money/compensation when it has to have a service?
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Chris Duncan
(@2legit5u) reported
@playnewworld Good work guys. Can we fix pillar of fire next? Trying to max range cast is impossible while looking from a snakes PoV, its so hard to gauge depth. Maybe tilt the camera to a slight birds eye when activating the ability, or re working the reticle animation/add outline target.
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Marco R
(@DaSoul88) reported
@VSquad_Blood @Kyakarot @playnewworld Let me help you here on the EULA YOU accepted, let's see. 2. THE GAMES 2.2 Game Services. "We do not guarantee service uptime or availability, and we are not responsible for any downtime." You're welcome.
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Arav Jasuja
(@AaravJasuja) reported
@_KyleNguyen @althahbha @playnewworld There's already an AWS in the middle east for other games, so I don't think that would be an issue
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True
(@IamTrueLegendTv) reported
@playnewworld Had a break in work and wanted to get my pvp fix in and servers down! 😢 I miss you! #NewWorld
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AV
(@avatarr445) reported
@PustanSerban @Neoopets @playnewworld Usually a game this big costs $60 + $15/month man We paid $40 Massively multiplayer games run into massive problems, especially in the first week
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Coffee mug
(@Loudog317) reported
@Kyakarot @playnewworld "We do not guarantee service uptime or availability, and we are not responsible for any downtime." Maybe next time read the terms of use 🙄
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Keepers of the Divine Pixel
(@pixelkeepers) reported
@playnewworld Looks like you ran into some issues with your patch? You should have a test server like all other MMO's in the world so that you and the players can fully test your patches first and before 6+ hours of downtime, which is long enough for people to miss their daily play windows.
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William Vanderpool
(@Liquidwillv) reported
@playnewworld Hoping the desync issue in the dungeons will be fixed, fingers crossed....
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Lucky
(@tarkovexploiter) reported
@TRKyle89 @playnewworld BRO ******* please - they would have to take the servers down for 24 hours to fix something like that please stop suggesting
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Dustin Heil
(@ModerateGiant) reported
@crispell_hunter @playnewworld Ever? It's been out a week, this is the first time (to my recollection) the servers have even been brought down. You're acting like this is some ongoing problem.
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Rosey
(@wild_rosey) reported
@playnewworld Weird how a game that pushed back launch is now having issues with patch day.
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Ronodon
(@Ronodon1) reported
@Kyakarot @playnewworld and there are much more complicated problems than 15 years ago you got no clue and your are greedy as fk
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reffe
(@reffeee) reported
@playnewworld Unlucky when I can play after work, it's down :( Hope u guys fix it so I have time to play abit =)
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CallMeDevon **Now with Vtube! 🔞
(@_CallMeDevon) reported
@playnewworld Still a lot i didnt see on the bug list to fix, but its looking like a step in the right direction!
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Naizee7🐧
(@Naizee7) reported
@playnewworld Love them addressing issues so quickly and such! Amazing launch response I say to get as many people in as they wanted than fix it so it stays like that! The people forcing themselves into servers instead of taking the L and moving somewhere else don’t need to catered to
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Dah_Gnome
(@DahGnome) reported
@flobba_job @Kyakarot @playnewworld To be fair, that is what things like warranties are for so they do actually compensate you financially when things do go wrong with your care if it was in their power to fix or their responsibility.
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Babayugah
(@babayugah) reported
@marthenz2 @playnewworld I play on one of, if not the most populated server on NA East. Que issue pretty much is non existent now lol. Indie company comment is just literal ignorance to be honest.
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Tyson Reed
(@Tysoncroft) reported
@FishFPS @ZenHeadshot @playnewworld This. Greedy *** players. Let the devs fix your addiction, mine too.
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Hanubys Warlock
(@HanubysWarlock) reported
@TRKyle89 @playnewworld If you load the screen with your eyes closed, you won't see the problem.
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Darth C
(@Camodactyl) reported
@playnewworld why add a confirmation of canceling your spot in the queue but no crash protections??? I think crash protections are way more important than confirming that you want to drop from the queue...
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CypressHill666
(@CypressHill666) reported
@playnewworld login wait time was bad, you still haven't fixed that, now done server maintenance in the middle of busiest time of day, it's been extended to nearly double the original time. such a big company you should be ashamed at the way that you are treating your player base
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Vice
(@Vice12088516) reported
@playnewworld Fix the factions yall let 3/4 of my server be purp goodjob
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Chris
(@0Christos0) reported
@PapaPulse @SpinetraxX @playnewworld My server is fine too.. Whats the bug , care to explain? If not, seems a you issue not a game issue.
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johny5
(@DanielFrnk) reported
@Curtis_AF @dabszy @playnewworld the main issue is that they are maintaining all servers together. They would **** up europe, us or asia anyway. Smarter thing to do is maintain according to the time zone, separately
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ShadyMunkae
(@ShadyMunkae) reported
@PudimGostosoDLC @playnewworld I thought it was my game client that was having issues. Been driving me nuts!
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Unrivaled
(@Ramiolas) reported
@playnewworld "Fixed an issue where certain item containers could be looted infinitely." So basically this is the reason for the rushed maintenance! xD