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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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sean
(@ImSeanHarrison) reported
PLEASE shut the game off before war windows and fix the healing glitch. This is going to wreck everything @playnewworld
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Maffa
(@Maffapog) reported
@shroud @Gothalion @playnewworld Insane fix one another one just crops right in jesus man
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RG | Nova Rift
(@novarift) reported
@playnewworld Can I please do your QA because it is proving to everyone that you either don't have a QA team, you have an understaffed QA team or your devs are just ignoring your QA team. Either way its causing major issues with your fanbase.
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Savrick
(@SavrickGaming) reported
@doomslang @playnewworld it came up on our server ! Has had a few issues, but seems to be working now.
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Meko
(@Meko_Ibuki) reported
@Gothalion @playnewworld I wanna joke about all the bugs but at this point it is just disheartening at this point. I really hope they fix all the issues this game has caused I want you to have an amazing game you love like how I love ff14. And there silence from the dev team doesn't help.
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Jason
(@PreEnabled) reported
@playnewworld Why is outpost rush still not unlocked? Can you guys please do something right? Literally everything is broken in this game right now. New world? more like new bug each day.
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Aaron Garrido
(@AaronmatrixG) reported
@playnewworld What about the issue where some players would lose their houses regarding the settlement? Is thia being addressed? Will we get our homes back?
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Fortress
(@F0RTRESSGame) reported
@Gothalion @playnewworld Wait how is the ice gauntlet so broken??? Lmao guess my hatchet/ice gauntlet is just a master build?
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Michael Grzesiek
(@shroud) reported
@Gothalion @playnewworld **** bring the whole game down till they fix it. This nightmare doesn't end.
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Sebastian von Rex
(@SebastianvonRe1) reported
@playnewworld you have until tomorrow to fix it or you will lose a lot of players and i mean a LOT of Players
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John Smith
(@JohnSmi49618169) reported
@Cyael @playnewworld They said you'll get it back when the fix goes live. What do you expect them to do lol
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MindParadox
(@MindParadox) reported
@playnewworld Let me fix that for you: "Update 1.04 continues our vision of making life staff use I to a secondary at best, since we never intended for it to be an actually viable class"
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Matthew Lindsey
(@vPH0ENIXv) reported
@Gothalion @playnewworld It on the mega thread; at the very bottom of the known issues. It only says “sometimes” activates healing
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ComicBooksPlus
(@4ColorCrack) reported
@Andreaspil2 @playnewworld Where you selling something before because some people have a issue where even though the item sold but they didn't get the gold and that's preventing transfer. I only ask because that might be the issue
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Tristan🤪
(@tristanpope) reported
@playnewworld Does Amazon have a QA team? I’m seriously concerned about your development team breakdown after each patch. Normally you would assume a dev team is broken up into groups to checks and balance one another. But… like… yeah. Starting to think something is broken in tram layout.
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Adam but scary
(@adzno_) reported
@playnewworld Some of y’all don’t know that the dude making an Alexa skill isn’t the same dude working on whatever problem you’re hung up on
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Johann
(@Sanghelyos) reported
@playnewworld How about french version that have gear buffs basically not working ?
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Snyx Gaming
(@Snyxgaming) reported
@playnewworld just pure incompetence. how is it possible, with the backing you have, knowing that this is the last shot for amazon game studios after failing game after game, to still be unable to fix something you put in your patch notes that it's fixed?
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BigBrain
(@Ct4Lz) reported
@playnewworld I’d like to report a problem with people exploiting a bug with sacred ground. When you crouch up and down inside the circle you get additional healing.
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gone
(@DOUBLEDBIELBY04) reported
@playnewworld Can you guys just rewrite the game in a competent engine, lots of players in our server discord are quitting after these updates. The invincibility still broke, so many things are broken at a code level. Don't make a client sided Mmo. Also don't patch lag by nerfing **** 😐
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BOGZ
(@Its_Bogz) reported
@playnewworld I don’t understand how every time you guys try to fix something, another horrible thing goes wrong…
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PikaPhu |||
(@PikaPhu_TH) reported
@playnewworld windsward very lag
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Cheese
(@CheesePepe) reported
@playnewworld Fix the Malevolence boss not spawning please!!
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Jonathan Findlay
(@FindlayJonathan) reported
@Spongylul @playnewworld I got the same message on login and my house is fine. Have storage space still and can enter and decorate the house.
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Lord_Alpha
(@Darklord_Alpha) reported
@Gothalion @playnewworld And I thought Outriders had issues. 🙄
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Unknown
(@Unknown06115772) reported
@Caesar_Ponte @Its_Bogz @playnewworld Maybe you should go fix it for them.
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Dj Zerosum
(@DjZerosum) reported
@playnewworld eta on the fix would be nice
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Brewster Enjoyer
(@aettyr) reported
@Cyael @playnewworld At least read the post. “Players who encounter this issue WILL receive their missing gold/items when the fix goes live. At this time, this may block you from transferring servers”
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Route
(@Route_er) reported
@playnewworld yo, did ya'll hire, I mean let work for you, a studio full of interns to make your game? Every patch you introduce more bugs than you fix.
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Taking_Chances
(@TakingC66529976) reported
@playnewworld Can you look at the compass being completely inoperable after leaving an expedition? Doesnt track anything and cant use ping markers or pin objectives after leaving an expedition. Only fix is to restart the game.