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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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MicroPhoenix
(@MicroPheonix) reported
Was exited to game with all my friends after server transfers on @playnewworld but I guess I can't, please fix character persist failure bug
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straya_au
(@straya_au) reported
@playnewworld my zoom out not working when staying still or killing someone i already unplugged mouse its still doing it
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Nate Bohn
(@_IMAKESTUFFUP) reported
@playnewworld Eden server is having issues. You can PVP inside Windsward city.
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DevilzRose
(@XDevilzRoseX) reported
@PawDiddySweezy @playnewworld reinstalled and it's still broken........
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Blaine Miller
(@blainemiller) reported
@playnewworld Why does the gear in our bags have to get damaged when we die? If a dungeon run goes poorly, all the loot I got in the run is broken and costs 500+ coin to fix. Terrible system.
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geeyuhn
(@hormephobicMe) reported
@playnewworld fix the constant disconnection and rollback after server transfer!!!!!!!
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Butter biscuit
(@Butterb68270466) reported
@playnewworld After my server transfer I cannot use the trading post to buy or sell. I’ve logged off three times and even reset my computer twice did a whole bunch of pvp missions came back to serpents settlements and still does not let me sell or buy. Please fix this or I won’t be able toplay
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John Carter
(@FamsquadJohn) reported
@duecems32 @KaiserDrgn_TV @playnewworld Plus other MMOs force you to pay a sub service to even access it. New World is buy once. GW2 has a similar model. Other MMOs also have had years and years to bring content to their games. For a 1.0 version New World has had a very successful launch.
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KILLAxVILLA
(@KILLAxVILLATTV) reported
Got some major lag after update @playnewworld can’t duel or PvP without having lag. Please fix!
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Kyle
(@KyleLovesLife) reported
@playnewworld Glad to see your devs working on that stuff instead of fixing broken bosses which prevent people from finishing weapon quests. I personally spent a couple days doing quests to find out malevolence doesn't spawn unless server goes down... And even then he may de-spawn mid fight.
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Nomad's Spooktober
(@TheNomadEric) reported
@IAmMazlu @playnewworld It's out now!!!! I was able to switch with no issues. Everytbing seems to be in order
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Moose 🇨🇦
(@TrueNorthMoose_) reported
@rdevil44 @playnewworld Issue being is the amount of factors that go into why the GPU kicked dirt. So many possibilities that go along with some In-game issues
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LilYolk
(@ogLilYolk) reported
@playnewworld getting mass reported by a group of dumb ***** because they don't like that I don't put up with their abuse is ******* absurd. They talk **** for hours, reported at all times of the day and go on care free. I talk back and I get booted? Fix your ******* system
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NoxieProxie 🇮🇪
(@NoxieProxie) reported
@XBlaqLiteX @playnewworld I mean, that just means the company is grinding harder to gain more gold.. If the company you're in can't get it then that an issue with the company not the game.
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Dreamstatexy
(@Dreamstatexy) reported
@Wolfremmi @savag3calib3r @playnewworld Well this is nust false, read some forums etc to see anything from 1000 series to 3k are habing the same issue :D
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midder ツ
(@madmidder) reported
@jesuslupian17 @playnewworld broken *** game, nothing new
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nathan
(@nathan_ni) reported
@playnewworld @playnewworld I can't add any friends to my list after my transfer. Is this any known issue you guys are working on?
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ʍօօռʝօʏ🎃
(@popblossoms) reported
@playnewworld Everyone dealing with the Character Persist Failure go to the New World Forums, customer service is asking for character names and servers of those this is happening to and they are communicating better on the forum than here on Twitter. They said devs are working on it!
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Duecems
(@duecems32) reported
@FamsquadJohn @KaiserDrgn_TV @playnewworld If you think 250 hours is MMO level content. You may want to review that. Seeing as most people in most MMOs spend 4 to 5 times that in the end game content of other mmos. New World however has the content. They just need to fix it.
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Chenk
(@ThinkerOrTinker) reported
@playnewworld Transfer worked for me without any issues.
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Ers
(@dimalantaerss) reported
@playnewworld Hi, Faction tokens is cap for 25k even I already finish the last quest for adjudicator. Please fix it tnx
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Andrés Olimón
(@AndresOlimon) reported
@playnewworld Character_Persist_Failure error after 2min of logging in after switching servers. Any idea what it means or how to fix?
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Ayyub
(@dollabillions_) reported
New @playnewworld patch. Not so great. Everything is broken
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DevilzRose
(@XDevilzRoseX) reported
@PawDiddySweezy @playnewworld yea :( i think they need to restart their servers to fix it tbh
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The Potato King
(@killerbite_) reported
@playnewworld jesus **** why didnt you implement a god damn que system for people transferring servers???? my server is lagging so god damn hard from every man and his dog transferring i cant do anything
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Rifry1020
(@RifryA) reported
When you can't do town board things because the boards just broken no matter how many times you re log to fix it, sad day @playnewworld
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The BraydenZzz 😼
(@DeBraydenZzz) reported
Hey @playnewworld i know you're small indie company with a small budget and team but could you perhaps fix aggro distance perhaps the worst mechanic in your ****** game pls
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Yoonz
(@TheYoonz) reported
@Dreamstatexy @playnewworld Is that so? My girlfriend transferred without an issue.
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Ash 🔞
(@Caffeinate90Ash) reported
@edgonti @playnewworld Don’t quest. I have this same issue and I quested and it rolled back my progress. The whole game broke for me.
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LouisAgra
(@LA61245730) reported
@playnewworld To little to late, my group all left the game. After the initial hype the game reveals horrendus problems. Reading it's development history I know why. Let's see what updates it will have for next year. Bezos calls it a success, on sales maybe, server will be empty soon.