New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 03/28/2024 18:35

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (50%)

    Sign in (50%)

  2. Online Play (50%)

    Online Play (50%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
AustriaVillach Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Rhydz96 Rhydz (@Rhydz96) reported

    @playnewworld *************** a bit now .. fix your servers!

  • SplodgeNik Nik (@SplodgeNik) reported

    @Lelexpops @playnewworld Depends really if you're in a company that uses tha lag hack or mass bans the other teams players. If you don't, then I wouldn't worry about it :)

  • PunchyRaccoon PunchyRaccoon (@PunchyRaccoon) reported

    @playnewworld PLEASE FIX FACTION COINS CAPPED!!! IM LAST FACTION RANK WITH A 15K COINS CAP.. IM LITERALLY PROGRESSION HALTED...

  • ScyDrall_Tft The Chef Scy (@ScyDrall_Tft) reported

    @playnewworld Take special day off. Be unable to play for the whole day, because smoll indi company have to fix 8 minor bugs. Welcome to Amazon

  • Giancarlo_Vinc GiancarloVinci (@Giancarlo_Vinc) reported

    @playnewworld *******. Ridicolous. We are now going for 10 hours. And still, no news about how long it's gonna take. I understand having issue, but here the issue is that you guys have NO IDEA how to handle a freaking 100mb hotfix's maintenance. Can't wait for major patches. 🕤

  • BazLaFours Silent Baz 🏳️‍🌈🇮🇪 (@BazLaFours) reported

    @Proximovies @playnewworld Would do but I ran out of flint and green wood camping the Login screen

  • ChrisSa92526473 Chris Sanders (@ChrisSa92526473) reported

    @Litvan @HappyFeet_1402 @playnewworld Yeah and they need to give me 1.7k gold and 1k azoth because of their dum glitch which was costing me resources.

  • stevenlarken steven myers (@stevenlarken) reported

    @playnewworld Please fix the potent solvents not giving more % to craft cut gems!

  • studyandwork2 studyandwork (@studyandwork2) reported

    @playnewworld Pathetic level of care to the European consumers. That trashy service standards you should leave in the US when you come to the civilization.

  • LeviatraLP Leviatra Let's Play (@LeviatraLP) reported

    @playnewworld Its been almost 10 Hours for EU players now. If you do this once a week be prepared for players to leave the Game. Look for another way to do that, its not working the way you doing it.

  • NoWorriezTB Torrey B (@NoWorriezTB) reported

    @playnewworld "fixed an issue causing camera to stutter when petting the dog" WE CAN'T DO CORRUPTED PORTALS CUZ THEY DESPAWN OR DON'T RECOGNIZE OUR STAFF BETTER FIX THE CAMERA STUTTER FOR PETTING THE DOG... wut WUT

  • G_M_Peake Gavin Peake (@G_M_Peake) reported

    @playnewworld I can confirm that the servers you claim to have brought up (EU) an hour ago are still not accessible. Error code @mmconnerr_rep_timeout

  • fennwulf Fennwulf (@fennwulf) reported

    @playnewworld It's pathetic the servers are still down, to be a successful game company you're going to need to change that. Yeah I'll get **** posts for this comment but at the end of the day it's true. Fix it.

  • Kryptik_D KryptikDistortion (@Kryptik_D) reported

    @playnewworld I'm just wondering what exactly the Issue can be on EU servers that its taken nearly 9 and half hours of downtime? Servers in the US have been back up for a few hours and only recently about 32 servers have come back online in the EU.

  • Sorrowly Jasmine. (@Sorrowly) reported

    @playnewworld IMAGINE, you take the game down for 7+ hours and still don't fix the fact that Ice Gauntlets can just lag out a war.

  • TheDogeAndOnly Joshua Vieira (@TheDogeAndOnly) reported

    @playnewworld Whe are yall gonna fix the rubber banding that's been happening since the update before this last one. Makes me almost not wanna play it anymore till it's fixed. Before you say it's my internet, it isnt I've checked multiple times, its definitely your server that's spazing

  • RaggnyXD Raggny CZ (@RaggnyXD) reported

    @playnewworld Almost 10 hours maintance and still i cant play game, next day news will be: it took amazon 10 hours to fix some pair of bugs "GJ" new record

  • tiktikboom86 Mr. KillJoy (@tiktikboom86) reported

    @playnewworld @playnewworld umm did you fix the group finder yet? We shouldn’t have to re-roll a new character 100 times to be able to start off in the same starting area as our friends…

  • ultimurta Ultimurta (@ultimurta) reported

    @philliplamb36 @playnewworld I book my car in for a service at a time that suits me, the garage just don't come and take it away lol wtf are you talking about? Worst comparison EVER

  • c4rvajal C4rvajal (@c4rvajal) reported

    @playnewworld some yes, and others no ?? wtf ... The problem is no longer at the European level, it is with the servers that are very bad

  • fearakababo KeepTV (@fearakababo) reported

    @philliplamb36 @playnewworld so if you happen to be a car repair service getting in costumers and telling them to bring the car in at night times at 3am and you will repair their car until 11am, just to let the costumer come at 12pm and tell them they need to wait until next day. How would you feel?

  • yosefabbas05 yosef abbas (@yosefabbas05) reported

    @playnewworld Well, fix it already wtf taking you so damn long, so far the longest period i ever waited during game maintenance, how badly your service can be?? now not all EU up only SOME of it, what is this for a bs... Fix world Kantia i was told to wait 5 hours and im done waiting...

  • ufkclkwastaken ufkclk (@ufkclkwastaken) reported

    @playnewworld i got 3 hours per day in workdays and i came frm work 2 hours ago servers down, i have to go to sleep in a hour and servers still down. next time start this **** at 06:00 so if u need 4-5 hours more to fix u still finish your work at 18:00 to 19:00 so we can play

  • misha_knows MishaKnows (@misha_knows) reported

    @playnewworld Why is Europe the problem tho ? Everything else went as calculated which is sadly still 6 hours but EU needs almost 10 hours of maintenance? You told us to wait and after another hour and half u managed to do 1/3rd of servers? I did not want to be a crybaby but u cant be serious.

  • ImFloxyG FloxyG (@ImFloxyG) reported

    @playnewworld U HAVE TO BE JOKING, 9 HOURS TO FIX BUGS. WAITING TO SEE PATCHES THAT INCLUDE NEW CONTENT. ZZZ

  • messiah_2397 12312323 (@messiah_2397) reported

    @playnewworld funny how you take 9 hours to put a patch up but u still cant fix outpost rush and azoth staff

  • ali_attalla 3lawe (@ali_attalla) reported

    @playnewworld approaching 10 hours for a "quick maintenance bug fix" ... this game better be reborn when servers are up!

  • Turtl3Neck Turtle (@Turtl3Neck) reported

    @playnewworld what is the problem?

  • TheHappyPittie TheHappyPittie (@TheHappyPittie) reported

    @KlemenZarn @rizraz98 @playnewworld This is literally the second update since launch. They are still handling issues from launch. Are you daft or just a child?

  • PaoloVella3 Paolo Vella (@PaoloVella3) reported

    @playnewworld U got billions behibd this game if u cant figure out how to fix your game dont publish it its as simple as that