New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 03/28/2024 16:00

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (50%)

    Sign in (50%)

  2. Online Play (50%)

    Online Play (50%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
AustriaVillach Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • nintenTROYDS Troy (@nintenTROYDS) reported

    @playnewworld pls fix this

  • MFxJonesx MFxJonesx (@MFxJonesx) reported

    @playnewworld I completed the tier 4 and 5 camp quests and my camp didn't get upgraded. Also, I completed these two quests before the tier 2 and 3 quests and after completing all of these quests I only got a tier 3 camp. Is this a known issue?

  • gsxr_jeff Gsxr jeff (@gsxr_jeff) reported

    @playnewworld PLEASE COMMUNICATE WITH YOUR COMMUNITY!!!!! You guys stated that the ice guant & fire staff are glitched... WHEN WILL YOU FIX IT? The life staff is absurdly overpowered. WHEN WILL YOU FIX IT? YOU GUYS ARE MAKING US HATE THIS GAME

  • aPrimOrange aPrimitiveOrange (@aPrimOrange) reported

    @playnewworld I transferred to a new server (Nilfheim) from Midgard hoping this would solve the queue problem but guess what, it only got worse. Now I'm sitting in a 500 long queue contemplating why I am so unlucky. Please give us more server transfers 1 is not enough...

  • ur_Shulgi ur_Shulgi (@ur_Shulgi) reported

    @Gentlemen_Geek @playnewworld LMAO - Since every patch has broken more than it has fixed - I think my assessment is right. But hey, I’m sure you know more than everyone, y’all… 🤡👍

  • agentaled Aled Thomas (@agentaled) reported

    @playnewworld Fix the Hatchet exploit ruining the game. Cheers.

  • Mbro911 Mbro91 (@Mbro911) reported

    @playnewworld I don't want to be that guy but holy **** fix the firestaff, hatchet and great axe exploits. Literally makes pvp completely unplayable.

  • Joshvang6 Josh vang (@Joshvang6) reported

    @playnewworld fix the transfer bug, friends are on another server while I’m stuck wtf

  • TalalMutairi7 Talal Mutairi (@TalalMutairi7) reported

    @playnewworld I have made a huge mistake by transferring to a high server, and the queue is ridiculous over 2000 member waiting, how to fix now is it possible to change to another server or its closed for good?

  • Faust0w Fausto (@Faust0w) reported

    @_skolt_ @playnewworld Yeah no problem

  • TalalMutairi7 Talal Mutairi (@TalalMutairi7) reported

    @playnewworld One more thing, people in the game use auto walk into a wall so they dont get kicked, you have to solve this issue

  • UzumaruA uzumaru_animal (@UzumaruA) reported

    @playnewworld Can be obtained with int200 +10 mana after a dodge If you dodge twice in a row with medium armor or higher, you will only heal once. If this is a bug, please fix it. If there is a cooldown, please put it in the skill description.

  • Honey_Druid HoneyDruid (@Honey_Druid) reported

    @playnewworld The exploits are ruining the game. At this point you should shut down all pvp until they are fixed. People are doing over 12k damage with hatchet, spamming great axe at 300%....the game is broken.

  • Melt3r Melt3r (@Melt3r) reported

    @playnewworld let me know when you fix your game, everything is broken. Also a single healer should not be able to fight off 15 people just cause he has a warhammer.. nothing works on fire and ice, UNACCEPTABLE

  • SLUG_GG SLUG (@SLUG_GG) reported

    @playnewworld "Our final episode of Maintenance at the worst times causing even more problems then solutions to original problems causing the maintenance" a bit long winded but hey that's what happens when you're as **** at naming things as creating fixes for bugs

  • bhmigliaccio Snâte (@bhmigliaccio) reported

    @playnewworld An Amazon game that is having issues with the Auction House? Is this irony or foreshadowing?

  • santiagodraco Santiago Draco (@santiagodraco) reported

    @mxxroman @playnewworld Are you serious? You fail to see the flaw in your own logic. "Released". It's not only broken it's more broken than it was at release. Hate? It's well deserved unfortunately.

  • GooglePixelFan Google Pixel Fan (@GooglePixelFan) reported

    @playnewworld Fix your chat security exploit.

  • Honey_Druid HoneyDruid (@Honey_Druid) reported

    @playnewworld When are you going to fix the hatchet and great axe exploits? I don't even want to play the game at this point.

  • it_exi ixItZxPiExi (@it_exi) reported

    @playnewworld FOR THE LOVE OF GOD DISABLE WARS!!! I've seen three wars just be nothing but hatchet spam with this damn bug. Just turn them off until you can fix it, the most game breaking bug to date.

  • SLUG_GG SLUG (@SLUG_GG) reported

    @playnewworld "Our final episode of Maintenance at the worst times causing even more problems then solutions to original problems causing the maintenance" a bit long winded but hey that's what happens when you're as **** as naming things as creating fixes for bugs

  • MrDrkri MrDrkri (@MrDrkri) reported

    @playnewworld is garbage. It’s basically unplayable with all the bugs and exploits that are constantly rotating through the game. It’s so defeating. Can we fix the **** hatchet now? Or is it gonna be 20v20 all hatchets for a week while they work on fixing the pumpkin rendering?

  • Talibandzx Talibandz (@Talibandzx) reported

    @tuNoviolol @playnewworld Yea I’m just doing chests for watermark for now til they fix bugs

  • ur_Shulgi ur_Shulgi (@ur_Shulgi) reported

    @mandals_gfx @playnewworld It’s almost like a company who put more budget into PR and now looking for 100+ devs & QA… but hey, more QA of broken game. When every patch breaks more than it fixes 🤡👍

  • ItsMasonHere Its Mason Here (@ItsMasonHere) reported

    @playnewworld Seems that there are hundreds of maybe thousands with 100-500k gold from duping and sending the gold into materials and selling them later. Are you going to like fix that anytime soon?

  • ChAmPaGnEx_ ChAmPaGnEx (@ChAmPaGnEx_) reported

    @playnewworld PLEASE FIX ICE STORM AND PILLAR OF FIRE! ALL AOE FROM ELEMENTAL IS NOT WORKING!!!

  • Dannymac09 Dannymac® (@Dannymac09) reported

    @SmileB4DEATH_ @playnewworld Ah **** dude sorry I can't help, hopefully they got a fix for u

  • santiagodraco Santiago Draco (@santiagodraco) reported

    @playnewworld You mean focused on introducing major issues, not fixing them. FIX AOES! Mages are completely broken as are other classes.

  • SzymonSadowski8 Szymon Sadowski (@SzymonSadowski8) reported

    @playnewworld @playnewworld please Fix the Frost Gauntlet's Ice Storm. I hope you are awere of the no damage bug. I can't play the game. Ice storm doesn't do damage.

  • aPrimOrange aPrimitiveOrange (@aPrimOrange) reported

    @playnewworld I transferred to a new server (Nilfheim) from Midgard hoping this would solve the queue problem but guess what, it only got worse. Now I'm sitting in a 500 long queue contemplating why I am so unlucky. Please give us more server transfers 2 is not enough