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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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SKYNYRD
(@SKYNYRD96176239) reported
@BigChiefSean @MortysQ @playnewworld auto running does work. I know people who run into a wall for a hour at a time with no problems.
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Yokozuna
(@YokozunaHanma) reported
@playnewworld Have y’all fixed the issue linking steam and Amazon accounts?
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Reapervoid
(@reapervoid_) reported
@playnewworld how can you allow people to que for 4 hours and get a error when you nearly in the world really upset right now
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lizzaredrunner
(@lizzaredrunner) reported
@playnewworld Server transfers are the Fix here. Entire companies will relocate servers provided they can bring everyone with them. People want to play with their friends, and abandoning progress for people who took time off to play the game is a no go. Enable server transfers its fixed.
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Muratcan
(@1912muratcan) reported
@playnewworld Wait more than 5 hours que start playing and get disconnect after 30 minutes this must be a joke good start newworld PERFECT.
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Katsu
(@KiriSwarm) reported
@playnewworld in queue for 3 hours, wnt to 100 people and got kicked with an error, man... smh
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carl jackson
(@facemancdj) reported
@playnewworld this is utter crap, I got this error when I was at 1592 and it reset and then I came back on at 2379???? same position???? I think not
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Suntax HD
(@SuntaxH) reported
@playnewworld got the loginservices error, now I'm in the ******* back of the que. Wtf is this?
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Ayman
(@Ayman_A_Ayman) reported
@FacebookGaming @playnewworld Facebook I need your help to recover my Facebook I am struggling with this, what else I can do! I have exhausted every possible way to get back to my account, and each road that I have been given leads to a dead end. @Facebook help center solutions are not working
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Daniel
(@DanielNicolai1) reported
@playnewworld update: just got the error again and it put me back at the same postion so good work!
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Cattoni
(@DC_MTT) reported
@playnewworld We don't need more servers, this is a very trashy way to solve the problem of queues! We want to play with our friends and company 😡 (SA Atlantis, queue problem route, "failed to join login queue" we never get past the queue, it always makes mistakes) 🤡
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TheHalfBakedOreo
(@_halfbakedoreo) reported
Guys….there is a weird glitch happening with my @Steam launcher… Every time I open it and click on @PlayApex the launcher just opens @playnewworld anyway…. Whatever am I to do?…
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Oliver Griffiths
(@OlyGriffiths) reported
@playnewworld Just kicked again for the same error message and now my character has disappeared. Are you kidding me? I have waited long enough to play this...
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🌙
(@t_izzy0513) reported
@ByNickff @playnewworld no cuz that happends with the error code not when it says 'failed to join' cuz i waited 10 minutes for it to bring me back in que and did not happen
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Gabbe
(@G4SPE00) reported
@Zandalei2007 @ElTony1620 @playnewworld Man, it doesn't help for players that already created a character and are level 30... I have a character at level 30 and I'm not gonna join a low pop server bro, just gives us the transfer now instead and that will fix soo many long queues on servers
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asceb
(@asceb23) reported
@playnewworld does not fix anything! character and friends are on server i cant join - stupid
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Betherz
(@GO0GLYM0OGLY) reported
Ok so when all the login issues subside who wants to let @playnewworld know the difference between male vs. female animals and horns vs. antlers?
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Jordie_JB
(@JordieJB) reported
@playnewworld F********** GAME SERVERS ARE F************ TRASHHHHHHHHHH!!!!!!!!!!!!!!!!!!!!!!!!! FIX YOUR F*********** GAME!!!!!!!!11
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inferius klik
(@InferiusK) reported
@Focus1n @playnewworld no, but it breaks your patience because queue and all the errors when u try to log in..
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Denty
(@D3NTY_) reported
@playnewworld just went from 2687 to 800 in a queue then I got a error and now I have been put to the back of the queue 😪
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Julefar
(@Julefar) reported
HEY! @playnewworld - ANY eta. on when you fix the queue system ?
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Philipp
(@gaysparadies) reported
@playnewworld Not Working
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JeanTVGaming
(@JeanTVgaming) reported
The problem is not that there is a queue the problem is the damn DC and when you get back in you start all over again @playnewworld
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ReadyPlayer Us - Formally Jkatgamingtv
(@ReadyPlayerUs) reported
Man I don't mind long queue times, this isn't my first MMO but @playnewworld you need to add queue forgiveness, getting kicked for an error that isn't your fault and sit back in queue is the real annoying part. Give us 5 minutes to get back in!
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Kuno
(@Kuno79) reported
@JimmieSan_001 @playnewworld Yeah getting a game crash and having to get back on the queue for hours super sucks.
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Glynn Borg
(@GlynnBorg) reported
@playnewworld Been in queue since 3pm its 7:35pm and i've just been disconnected. I know there are issues but this is not acceptable. All the hype i had is fading. Going to another server will not help i'm at 25 on char and not gonna do that all over.
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lizzaredrunner
(@lizzaredrunner) reported
@playnewworld Server transfers are the Fix here. Entire companies will relocate servers provided they can bring everyone with them....
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David Little
(@lordgrif) reported
@playnewworld Can you build some sort of memory into your queue? I have been Qing for over 5 hours now, and kicked from the queue 3 times for internal server errors.
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Nataniell
(@N4t4niell) reported
@playnewworld Not working everytime!!!! I was kicked from position 1 and after hit “OK”nothing happens!!!!
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Eric P Hall
(@ERefusenik) reported
@playnewworld Amount of worlds isn't the issue. World size is. How can a trillion dollar company not recognise this? How about you give us all 2 free world transfers, one out of the world with 8 hour queues and one to get back in when you finally pull your finger out and fix the REAL issue?