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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Foxy
(@KBMFoxy) reported
@playnewworld my server has had more downtime in the last 3 days then uptime fix ur ******* **** dogshit company
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Aodan
(@AodanTV) reported
@MrDashhhh @playnewworld Because the last 2 months have been non stop issues, some of which they can even properly compensate for. Then they put it on sale for 10$ less, while many of us are stuck on dead servers waiting for merges.
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Snpminermen
(@snpminermen) reported
@Juswel_P @playnewworld I am not complaining about a game thats a few months old. If the game isn't fixed ill leave by xmas. But making accusations on Twitter is no different then farting in the wind, just stinks for everyone. You can see they had issues. Would have been more if they listened to you.
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Bratu
(@BratuBal) reported
@SebastianL9011 @playnewworld Rollback is completely fair in this case, and I have no issue with loosing progress, just bummed out at how they make it seem like nobody there knows how to run things. I really wanna see this game make it. Haven't had a decent mmo in years.
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Mr. ****
(@UnusedCrypto) reported
@playnewworld Are you kidding me? Already 6h without any information. You ****** up this time guys... you really ****** up. If you want my honest opinion, do not launch updates with void gauntlets or unnecesary things/content, put all your efforts in fixing everything that is broken.
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Wolfie
(@xxWolvesxxo) reported
@playnewworld Honestly don't get why people complain that a game has went down for a little so they can fix a issue ad least they are fixing it and not just leaving problems in the game honestly don't get it me
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CJ Carnage
(@CJ_Carnage) reported
@playnewworld Wow. EU Servers down for 5 hours with the last update from you guys 4 hours ago?
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Leroy Benjamin
(@xToPBenjaminL1) reported
@jakehase @caustic_demon @playnewworld simply, that they settle their problem during the night! we paid a cheek to have maintenance every day and during the day?
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JUZOU
(@TheyCallMeJuzou) reported
@ThePatrickBynum @playnewworld You simply have no clue what you are talking about. What are basically saying is that developers cant make errors. And expecting 100 thousands of lines of codes to be flawless is just insane. Dumb comparison.
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Ministry of Warhammer
(@minofwarhammer) reported
@BulletGoof @playnewworld Well the idiots gave players 300k in compensation, guess what the players did with 300k? Spunked it all and now they don’t know how to fix it.
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Adrian Pawlata
(@AdrianPawlata) reported
@playnewworld this is seriously bullshit. Everyday you have to turn off servers to fix bugs that you caused. Have you ever made anything good?
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AsapCorp.
(@AsapCorpJF) reported
@playnewworld ANY NEWS WOULD BE GREAT TO UPDATE PEOPLE THAT PAID 40e FOR A PIECE OF BUGS HOW FAR ARE YOU TO FIX THE PROBLEMS DON'T YOU THINK?
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KAIZOR123
(@Kaizer0088) reported
@playnewworld @JeffBezos fix your game dude
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Israkuervo24i
(@israkuervo24) reported
@Imagina79982216 @playnewworld It is not fair that I have to lose level and equipment that I had recently, it costs a lot to get it, every maintenance there is a problem, I am sick of having to go through the same problem millions of times, and surely you will not have copies of the previous day
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Bratu
(@BratuBal) reported
@playnewworld Won't even suggest ( to all those who cried rage or know your facts) to try and look up what a live service, that people pay for, means. My suggestion only implied they should act in a more professional manner.
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Brad Bushard
(@Dragonlord_Brad) reported
@playnewworld Any update On when Na will get Coin compensation? and has the issues been resolved with compensation so Na will not have the same issues as Eu servers have?
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Marvin.S
(@Ragnagord87) reported
@BulletGoof @playnewworld The difference of using a dot. In US you will type in 100.00 in EU u use 100,00. So the game didnt noticed the "," and players got 500k instead of 5000,00. After this mistake players used their money to buy All stuff from the market. So its Not easy to fix it.
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CJ Carnage
(@CJ_Carnage) reported
@playnewworld Wow. EU Servers down for 5 hours with the last update from you guys 4 hours ago?
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Savior
(@Savior45239711) reported
@playnewworld LAG is still a huge issue. Please for the love of the game fix it! Now I’m getting stuck in a infinite loading screen. Campfire not work unpin death and so on. Yes, I know how it works. Bugged.
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(@Kahn1m9l) reported
@playnewworld Can you throw an emergency maintenance and fix the furniture maybe? Also a fun bug I love getting in opr/war where I can’t move/change directions unless I jump. Or still can’t interact with chat sometimes. Or when I mantle on top of stuff and then get hit, it drops me to hell…
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JUZOU
(@TheyCallMeJuzou) reported
@ThePatrickBynum @playnewworld You simply have no clue what you are talking about. What you are basically saying is that developers cant make errors. And expecting 100 thousands of lines of codes to be flawless is just insane. Dumb comparison.
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La Cris del Ris
(@La_Cris_del_Ris) reported
@playnewworld Didn't you have another ******* moment to **** the Spanish server? You fix one thing and screw another, of course, I am not surprised that you are losing players, you are screwing it up more and more.
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Aodan
(@AodanTV) reported
@MrDashhhh @playnewworld Because the last 2 months have been non stop issues, some of which they can't even properly compensate for. Then they put it on sale for 10$ less, while many of us are stuck on dead servers waiting for merges. I get what your saying, but it still stings.
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TekkenJlN
(@germanocassese) reported
@krankonehsler @playnewworld This is not an exploit. Exploit is when there is an in game mechanic error used for in game advantage,like Tentacles 66lvl farm. Nobody did exploit here, people just received the money with the message of REFUND, then they spent on market like you would do it if u have coins.
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Hitcholator
(@Hitcher1969) reported
@VHSalva @Mark_Leslie96 @playnewworld Yes. But if you made the ",." error in the TP before you know what i mean. I lost 3k in the early days with it on Taxes :D It is simple but makes sense. I got 340k today that had to be 3400. so it makes sense
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Michael
(@michael191086) reported
@TTVLendario @playnewworld Even if it gave you 100 hours of gameplay, it doesnt justify the amateur mistakes they are constantly making. It seems like they only test if the bug is still there after a fix, not the rest of the game
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H-Tower Bee🔞🐝
(@Hentaitower) reported
@playnewworld Wow again shut down? I am honestly tired of this!! Bugs shut downs and skills that lag you to death. You haven't even fixed "gravity well" since cb. The crafting system is a grind feast which is HIGHLY UNREWARDING!
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Balamast
(@GMBalamast) reported
@808Hal @playnewworld I enjoy the game too but this game is so danm far away from perfect. There are systems that exist in this game that are broken in a daily/weekly basis that other mmos have had for years. Study, prototype, test. The game came out rushed.
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Turtle
(@Turtle_23) reported
@playnewworld @amazongames EU Central being down over 7 hours is a joke. What a cluster eff this has been. It's strange that it's always the EU Central servers having issues. It really feels like you're doing this out of spite, due to the EU fining Amazon.
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Lendario7
(@TTVLendario) reported
@playnewworld I wish AGS would refund the game to all of the spoiled brats that complain all freaking day long about the game. "Game has bugs" *servers go down to fix those bugs* "y u take server down in prime time/my day off" There's no winning with some people.