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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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FluidSh0t
(@FluidShot1) reported
@thenotoriousbc_ @playnewworld Every game has bugs they will fix with patches it is not the end of the world its new world.
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Be4rforce0ne
(@be4rforce0ne) reported
@playnewworld Yeah, if there are enough resources to login.....
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ian
(@ianSnapFire) reported
@ClairesBakingTV @playnewworld Appreciate it Claire thanks. The game is playable in 150-200 ping, but the problem is during huge in-game events like the faction wars. We can't join the PVP content due to ping and latency. Hopefully within this year they'll had an Asian server maybe based in Singapore or Japan
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Andy
(@haizater) reported
@playnewworld Isn't that too many servers for a Sandbox PvP mmo ? Could'nt it a problem in few month / year ?
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Wendy Churchill
(@LadyTaurean) reported
@JeweetwelKevin @DeadLaced @playnewworld I always thought it was so if there are any issues with the launch, they have a few days before the weekend to fix it. The weekends would have the heaviest load and therefore more people to be upset and/or complain.
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Truthbringers
(@TruthbringersNW) reported
@playnewworld Yeah, enough resources to login should also be available!
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IjustwantanRTX3080
(@MajinThew) reported
@playnewworld Fix random start, we want to start with friends.
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BDB_NAZBOZ
(@NAZBOZ7) reported
@playnewworld AGS - Streamers will release a named server and still create the issue where you have with 5k players trying to join 1 server. this hasn't solved anything by adding lots more eu servers. this will only have a negative effect
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SoshiPlayZ Twitch/YouTube
(@Soshiplayz) reported
@playnewworld bet your *** ill be there. Also could you lower the graphic a little bit? I have anything on low and all setting down and I am having trouble playing :(
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Kickz
(@Games4Kickz) reported
@Sirillion @playnewworld No clue lol. I would be looking for a high populated server as last time I went for low pop server nobody tried to make a company and take over a settlement. I rather login queues and action than a snoozefest
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Scarlyt Fyr
(@FyrScarlyt) reported
@thenotoriousbc_ @playnewworld They can fix it it’s not that hard to fix . Name one game at launch that wasn’t buggy….
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Keika
(@realExka) reported
@ItsSABER_ @playnewworld Thanks. The problem is for a bigger group it is an essential call to make to not fa behind but also provide enough content for later. So the call for a server is a hard one and needs to be wise. Language and streamer picks is something you rly need
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hambergurler
(@pepsiweed) reported
@David_Jagneaux @playnewworld I just wish they would talk about it or announce it even? I mean flag ship mmo and no word on if it's on there own flagship game streaming service lol hopefully one day!
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💜 Lisa Parker 🏳️🌈
(@AllyP735) reported
@StonedCleric @playnewworld Everything can be turned into a problem if one tries hard enough 😌
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Vanilla
(@GottaWatchMe) reported
@ragincrinz @Grimsoul90 @playnewworld Sell the xbox wit that buy your self a nice simple pc ez fix 🙃
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TULLU
(@The_Tullu) reported
@playnewworld I have just come across the New World map. |It's an absolutely fantastic piece of art. Although, my browser seems to be having a hard time processing it and is lagging as a consequence. Any ideas on how I might amend that? Thanks
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eluxo
(@3luxo) reported
@Jeffreyschuller @playnewworld @Pyreko2 Yes, please! We need this in order to organize. If language "tags" are not provided before release, those are pretty useless for people trying to organize a larger group in order to enjoy the game together. This is a huge problem if your fellows don't speak english.
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Sven Pascheka
(@Fliptaz92) reported
@Scapiin @playnewworld @Vitality_RS Why do you want to know that before launch? You can just login and it will be listed.
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Jesse (Shockzzy)
(@Shockzzy_) reported
@kelshd @playnewworld So the devs have to work on the weekend fixing any particular issues. Stuff that.
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SABER #NWcreator
(@ItsSABER_) reported
@Vaeroth @ethschizo @playnewworld Servers work in clusters if 1 cluster gets all the players the whole server will lag so they split people in a random 1 of 4 clusters balancing the player base
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zaG
(@ziGzaG667) reported
@playnewworld If stuttering issues are solved.
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Paolo Costanzo
(@PaoloCostanzoit) reported
@playnewworld Hi guys, I'm finding that the form for the creator program is not working. I have sent the request several times in the last few months and received no response. You can help me?
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SnapZ
(@ohsnapitysnapz) reported
@DeadLaced @playnewworld its so the devs can come in on monday and do one lass check and fix anything if need before release
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FrittFall
(@fall_fritt) reported
@TheMadRambo @Vaeroth @playnewworld There might be a workaround, but it's not good enough. Amazon needs to fix this before launch or start leaking players within the first hour of play.
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SilvaDaBarber
(@SilvaMandy1) reported
I cant wait to see all the people speed run through @playnewworld and reach end game at a record rate. You guys will soon be on twitter crying about how the game has no content. You my friends....are the problem
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Djtickle
(@djtickle) reported
@xMr_Mindfulx @playnewworld We tested lag in the beta, for ping EU help up the bst for UK, NA and rest of the world players.
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Sam Collins 🎭
(@MH_Collins) reported
@playnewworld Through Beta the game used to give me an Error "Failed to establish connection to the server" was that fixed or this is going to be the same?
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SABER #NWcreator
(@ItsSABER_) reported
@A_Fun_Lad @playnewworld Yes, however Amazon occasionally has problems with code delivery and you playing on launch may not be a 100% guarantee but worth a shot
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Brady Massingale
(@BradyMassingal1) reported
@playnewworld @ragincrinz Major issue
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WNTR
(@WNTRfps) reported
@DeadLaced @OldManScud @playnewworld Yeah a lot of places have broken the Sega trend and have listed to when gamers want them. When I use to buy physical games for the first couple xboxes, I remember Thursday night being the night usually. I could be remembering wrong though.