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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Alvaro
(@Ikilly0) reported
@playnewworld There are a few servers on SA that need addressing, and if you allowed a guild wide transfer, it maybe could fix things.
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Bruce W.K.
(@brucewk) reported
@noelwalling @playnewworld I know networking and server infrastructure is hard, but I'm really having a hard time wrapping my head around the fact that an MMO published by the same company that owns AWS didn't solve let alone reduce the same issues that have plagued MMO launches since the 90s 🤷
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Syrus Vice
(@SyrusVice) reported
Trying to get into @playnewworld for the last five hours and each time I get to the end of the queue I get a different error and have to restart. I hate this game and I haven't even actually played it.
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Sienna
(@Sienna07250140) reported
@SoulHuntah_ @playnewworld bug - restart the game and it should fix it
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Freddan
(@frittan89) reported
@MorrissyJordan @playnewworld same issue here so annoying cant play
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Beaky🏳️🌈🤘
(@beaky173) reported
@playnewworld Fix cpu capping out
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Camiimii
(@TheCamiimii) reported
@BurritoAlex_ @playnewworld That looks like a graphical issue. They have steps on their website to clear the “cache” have you seen them? It’s under the interaction bug
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Wispurx | SNEAK
(@Wispurx) reported
I love @playnewworld so much. That's the tweet. (Except the queues/connection errors)
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Clown Patrol
(@OnlyFollwClowns) reported
@playnewworld A lot of you retards must think they just click a button and type in "addserver.exe" to fix these issues. A lot of people to follow here.
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Peter
(@Banjoker) reported
@ZavocOriginal @playnewworld Theres literally plenty of servers with NO queue in EU right now. Games amazing. Took 2 days to get new servers but holy moly is nizzle to finally play and with no lag? Crashed a few times during primetime but guess what? No queue!
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Marc
(@BagelBackpack) reported
@mohdaam06887523 @onscreenlol @playnewworld They knew this **** was gonna happen way ahead of time They had more than enough time to fix their **** New servers are worthless without transfers
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Alex
(@GhostBsc) reported
@playnewworld The only think that resolve this problem is “ WHEN 2000 accounts creats on 1 server this is it u close that server so no one can go on this server on queue just give them the message —-> server full try another server “ i mean character bound with the server based on capacity 💪🏽
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Stealthy
(@StealthyUSN) reported
@TheKoreCow @Bandeta2020 @playnewworld I mean, you chose to be on a high pop server, how is that their problem? Hop on a small population server for now and change after it all smoothes out
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Mec 🌐 🇬🇧
(@MecStation) reported
@SWE_Motorizer @Joeking231995 @playnewworld Autorun will still disconnect you as no inputs being recorded during 20 minutes time out window. What they're doing is using a macro to simulate keyboard or mouse clicks on repeat.
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gabriel🕷
(@goblintongue) reported
@playnewworld hey i’m in a constant state of lag freezing on my main character but my other character on the same server is fine, any help?
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James Jarvis
(@JamesJa82842666) reported
@playnewworld @playnewworld Hi im having problems, two of my quests are not showing on the map and the are pined any suggestions to fix.
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Jordan Morrissy
(@MorrissyJordan) reported
@playnewworld Lag detected disconnection, then having to get back in a que. Can that be fixed? :/
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James Jarvis
(@JamesJa82842666) reported
@playnewworld Hi im having problems, two of my quests are not showing on the map and the are pined any suggestions to fix.
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keltek
(@kelt3k) reported
@playnewworld Hello, New World Twitter Account. I need help fixing my issue. I need a girlfriend
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James
(@psythes) reported
@playnewworld why is my gpu at max in the queue and overheating. Not even in the game. Played beta with 0 issues and now my MSI 2060 rtx is overheating. Can you please advise a fix please?
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Marc
(@BagelBackpack) reported
@JimmieSan_001 @playnewworld Yesterday the lowest queue was 3k Now they added new servers that gonna be full till prime time and we still have the same queue issue Well and even if by some black magic we get a low queue server you’d have to ditch your character and start from scratch
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Addect
(@addect7) reported
@MorrissyJordan @playnewworld That is actually one of the worst issues i am having
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SWE_Motorizer
(@SWE_Motorizer) reported
@Joeking231995 @playnewworld Yeah. Only to disconnect after 1-2 hours of waiting...
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Zenyx
(@Zenyx_Gaming) reported
@GADThornton @playnewworld I don't mind queueing tbf if It doesn't disconnect
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Jai (S-end it)
(@Khumahz) reported
@playnewworld Yo any idea how long until you fix ‘Utopia’ been in queue for 5 hours?
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Marc
(@BagelBackpack) reported
@RigouleBien @playnewworld Its the only way to even play at all lol They should fix their **** instead of banning people trying desperately to play at all
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Camiimii
(@TheCamiimii) reported
@ZzaManX_ @bucablut @playnewworld That’s not only a server issue tho that can also cause client issues?
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MexicanWolf
(@MexicanWolf19) reported
Sooooooo, I just played @playnewworld for 5 hours straight the first time o logged on….I think I have a problem already
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✨💀 Sashkull 💀✨
(@ifYes_elseNo) reported
@CSteely3 @RaiderBatti @playnewworld He is lucky, when I get home it takes me 4-5 hours to enter the game, and I have to check sometimes because there is an error and I have to click 'ok' to start the qeue over again 🙃
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8pointedstar
(@8pointedstar2) reported
@demoniawow @Michael09436909 @playnewworld Let’s be realistic, one of the biggest and most popular MMO’s is going though some crap resulting in players leaving, it’s not hard to see this game would be popular at launch, it will only last a few weeks. It’s not an issue to kick off over.