New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 04/16/2024 08:30

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Online Play (33%)

    Online Play (33%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaSt. Catharines Sign in
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • TheBabadooksFF BABADOOK (@TheBabadooksFF) reported

    @playnewworld @AMZNGameStudios your ban appeal system is so ******* broken its gross. If you get banned you can appeal but you don't hear back for 24 hours... after the ban is over. Additionally you use the most vague terms as to why the ban was implemented to begin with.

  • Randomessa Randomessa (@Randomessa) reported

    I've played multiplayer games online since MUDs in 1995 and put thousands of hours into more than one game but I never believed when people said their chosen MMO was "home" until now. @playnewworld, fix your game. I want it to live. I don't want to lose my home. #NewWorldMMO

  • hubert128 Bo Knows (@hubert128) reported

    @playnewworld fix your broke *** game

  • DarrkDucky Seth Bogoniewski (@DarrkDucky) reported

    @playnewworld Why not just disable your game if its so broken right now. The main function of the game is the player-to-player trading.

  • Enaio_TTV ⚔️eɴαιo⚔️ (@Enaio_TTV) reported

    @Mr_Juise @LapinStephy @playnewworld Yeah, see there's a difference between bad quality games and a bug being in a game. Bad quality games would be like Cyberpunk, which literally didn't do anything to fix their game. Where New World has been attempting to fix bugs and appease people that don't server limits.

  • stackedwoolongs Kenny 💀 (@stackedwoolongs) reported

    Fix your game pls @playnewworld

  • seaker7171 Seaker71 (@seaker7171) reported

    @playnewworld @amazongames Fix your ******* game, this is a disgraceful piece of **** from one of the largest companies in the ******* world. Can't even put together a working ******* game before sending it to launch. What a ******* cluster. Figure it out or get out of the scene.

  • mishkathedh Mishka_with_puppies (@mishkathedh) reported

    @playnewworld any intention to fix the outfitting station bug? I haven’t been able to craft in a week

  • GameRiffsGaming Duncan Omaha (@GameRiffsGaming) reported

    @playnewworld My Ice gauntlet and Fire Staff no longer deal damage consistently, sometimes not at all, they're BROKEN

  • BDubzDM21 BDubzDM21 (@BDubzDM21) reported

    @FflintGaming @GpSark @playnewworld Yeah - the latest Coin Dupe issue isn't the same one we observed, and reported in the BETA. This one is new, and is equally as bad.

  • Illchemist1 Illchemist (@Illchemist1) reported

    @sak5demon1 @playnewworld @DeejayKnight Fix all that but let heavy armor priest heal full health against 10 guys lol...only way to kill those guys is exploiting I assume

  • YTGoldFish MrOgGoldFish (@YTGoldFish) reported

    @playnewworld fix the hatchet bug

  • iplushs I◾️H◾️S (@iplushs) reported

    @playnewworld @DeejayKnight Fix the bloodlust bug running faster, you said you fix itu but it still there, people are still exploiting it.

  • rafibomb_ Rafi (@rafibomb_) reported

    @c0ba7t @playnewworld This is incorrect. The game has plenty of problems, but this isn't one of them.

  • LeonHWolf Leon Wolf (@LeonHWolf) reported

    @playnewworld @DeejayKnight I hope you all understand that the long term survival of the game has been threatened by the most recent patch. PvPers will not stick around to watch their hard work be undone by the gaping exploits currently present in the game. Player count is plummeting on my server. Pls fix!

  • Kakoiw Raphael Olive (@Kakoiw) reported

    @playnewworld @DeejayKnight Instead pay streamers to advertising your game.. should used the money tô fix your game

  • Kachelle__ Karen Busenlehner (@Kachelle__) reported

    @DotAGenius @AMZNGameStudios @playnewworld Just play FFXIV with me. Problem solved.

  • Xosetv Xose | Manning (@Xosetv) reported

    Hey @playnewworld I'm trying to transfer servers and its telling me I can't have active buy or sell orders but I dont. How do I fix this?

  • Melessar Enrique Arcas (@Melessar) reported

    @playnewworld @DeejayKnight Aeternum is a ******* bugged ****, mage broken, useless, trading post broken, GG

  • virigoth Jeff Quigley (@virigoth) reported

    @playnewworld @DeejayKnight i mean honestly not as many people care about the story as they do the game working as intended so it would be fantastic if you could ya know fix a few things then post something about story i mean even some kind of post stating something about fixing stuff is better then none

  • vansera87 Thе М̶ȯ̶̶ȯ̶ṉ̲ (@vansera87) reported

    @playnewworld @DeejayKnight Fix ******* transfer

  • BusDanger danger bus (@BusDanger) reported

    @playnewworld @DeejayKnight The game has a huge copy gold bug!! If you wake up, please fix it as soon as possible, and punish the account using the vulnerability, otherwise, the economic system will crash in a day!

  • Kyakarot kyakarot (@Kyakarot) reported

    @playnewworld @DeejayKnight It's kinda sad I see people only attacking the devs,WHY IS NO ONE attacking the people causing the downtime,it's not only the devs fault. people knowingly abuse things and cause these problems,we should attack them too not only the devs,be ******* fair man. ******** caused this.

  • vyvx584 Lt (@vyvx584) reported

    @playnewworld @DeejayKnight so @playnewworld can you fix the hatchet exploit so people can actually have some fun in Outpost Rush instead of being 2 hit. It's not fun playing that kind of game. You have the tools checkout my battle log and see how much people are hitting me for when they shouldn't be.

  • ka_ock KaOticBrOck (@ka_ock) reported

    @playnewworld YOU GUYS NEED TO SHUT THE SERVERS DOWN AND FIX IT! GAME'S BROKEN IN EVERY WAY POSSIBLE!!!! engine cant handle the large battles without lagging and pausing everywhere, perks are broken, people are dubbing, weapon attributes are not nowhere close to balanced....SHUT IT DOWN & FIX

  • Raspov1 Raspov (@Raspov1) reported

    @playnewworld @DeejayKnight Fix respawn times @playnewworld

  • M7mdAl محمّد (@M7mdAl) reported

    @HJC047 @playnewworld Same issue here

  • grogseeker Grog 🎃🍂🍻 (@grogseeker) reported

    @megatraps Now that I see it in writing, acts like a deep menu code error that is inherited by multiple menus throughout the game. @playnewworld

  • dakotahbill99 DakotahBill (@dakotahbill99) reported

    @aOneelol @playnewworld @DeejayKnight With this current issue. "temporarily disabled" for how long? No treasury, war is gone. No trading post, most high level crafting is gone. I am sick of logging on only to for half the game disabled. Then see people like you defending total incompetency.

  • GrizzlyGuild TheGrizzlyGuild (@GrizzlyGuild) reported

    @playnewworld Property Tax is broken, it’s supposed to be every 5 days and currently is charging every 3 days. This is bleeding players dry in an economy that is already broken. THIS NEEDS ADDRESSING.