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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Cerebral
(@SirCerebral) reported
@playnewworld My company just lost Cutlass Keys due to the lag you are fixing today. Super sick for the company that took it over, they get increased revenue. Also sick that you enabled arcana to roll 600 while furniture trading is disabled during void gauntlet release.
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Misfit
(@RuflessMisfit) reported
@playnewworld Fix furnishing
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Edgeucation
(@Edgeucation2) reported
@playnewworld well 3,5 Hours now down, i guess there are still Problems...
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Meks
(@Mekceg) reported
@Jig_sup @playnewworld Just buy an Earring with -50% threat for 5 seconds after dodge. Healers have +20% healing for 5 secs after dodge, so you dodge anyway - use it and forget about aggro problems.
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Rafael Canato
(@rcanato) reported
@J_Orteaz @playnewworld 2/2 It's because of gamers like you that games unpolished ever see the light of day. Stop accepting everything in hope "devs will fix". If no one complains, they won't lose time nor money to fix stuff.
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Adrian Saint
(@AdrianSaint1) reported
@playnewworld no this downtime is to fix everything you just broke. geez be honest for once
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AllenJGlammeier
(@AllenJGlammeier) reported
@playnewworld The House Taxes are too dang high ! jk hah but seriously can yall fix the furniture bug. Thanks
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MarinkoP13
(@MarinkoP13) reported
@playnewworld How can I get refund because you are not capable to fix this game (which actually has huge potential)…
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M C 💙
(@thechefie) reported
@playnewworld 3hrs have come and gone............. for 3 small fix's and still no servers are up ....
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Grim
(@Grim70118301) reported
@ZAbdeloissah @Jig_sup @playnewworld One thing is agro defaulting to dps or healer. The problem is if you're a tank you have to chase and attack all mobs until you get the agro, and pray for it to stay on you even if you have all Hate gear. I've played both tank and healer and I think the balance is way off.
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👑4DOORSMOREWHORES🏴☠️
(@ThatsAlottaDMG) reported
@AustinHeath @playnewworld AGS neglects issues in the underlying code. Instead of rolling things back a tick and fixing the root cause, they’ve decided to address issues that don’t matter much I went from a dominant server of roughly 400 in our companies to nobody playing at all— maybe 9 are still playing
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Raf begleiter
(@RBegleiter) reported
@playnewworld Nothing yet game not working 😑😑😑
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PrimeRib_94TTV
(@RibTtv) reported
@Audibledefect @playnewworld but they have no problem adding content IE: new wep and new enemies. but they cant get something simple done. priorities are all wrong #feelsbad
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Justin
(@LittleBabyCrow) reported
@illanoiz312 @David_lCastro @playnewworld The problem is they want you to farm and grind but not the ways we were farming and grinding. I'm all for making farms more diverse by removing priest exploit but there is no other efficient way for dead servers to farm. Now you're punished for large groups
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LetsGoBrandon
(@BornNDie2Gender) reported
@playnewworld Love the game. Not ideal for me the downtime times. I get off worrying nights and be like aw man an update but no biggie. Life moves on. To each their own in what is a priority. My biggest issues, no npc trader and my earned achievements notice every single time I log on.
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cutegiraffe
(@cutegiraffe6) reported
@playnewworld Aren’t patches supposed to fix things and not break them?
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Enter the Haggus
(@EHaggus) reported
@cudacrous @Jig_sup @playnewworld Troll comment. Everyone knows there are problems with the taunting in the game. Plenty of times I've watched a full taunt tank lose aggro and a squishy get the focus and get lit up.
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Sami Heiskanen
(@s4mp0) reported
@ScrillaDolaBila @playnewworld you are not aware of eta because those problems clearly isn't yet fixed. If they would give even optimistic rough estimate people would start waiting for that date as set date and yet again cry. Thats why no point of givin promises you cant keep.
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Red Shanx
(@RedWoodard) reported
@playnewworld Was hoping to see the chest and mob “bug” fix. I’ll be back at on if and when that happens, I am already weathered to the annoying little bugs, and lag.
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MarinkoP13
(@MarinkoP13) reported
@playnewworld u said 3hrs, can u let us play or u need another 3hrs to fix the fix…
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Bruno Bucciarati
(@S7picadasgalaxi) reported
@playnewworld Fix Scorpius!! It's impossible now!
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Hache 🇪🇦
(@HMrmcf) reported
@playnewworld I'm angry at myself for willing to play the game even tho you break more things than you fix, set downtimes only based on NA time, the lack of transparency and communication regarding your plans and priorities when it comes to fixing things. Last opportunity or I'm out.
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jamie robinson
(@jamierobinson41) reported
@playnewworld The more you try to fix the more that breaks it seems. Struggling to stay engaged. Seems to be going the way of Outriders.
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Audibled
(@Audibledefect) reported
@RibTtv @playnewworld A schedule would imply AGS are organized and know what they are doing… as one with 650 hours in the game, I would guess they are scrambling to fix it and are pushing out these patches asap.
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MarioStylez
(@Marstylerz) reported
@Fryttles @Var1ousGaming @playnewworld 6 in the morning ? Sure, no problem, oh wait, that's when I get home from my night shift and have a few hours before the kids wake up. Why can't the maintenance be done during lunch when I'm at sleep 😠
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Rongchu Ling
(@RongchuL) reported
@playnewworld Fix the goddamn furnitures plz.
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Aymen Letaief
(@EternaLegion88) reported
@playnewworld The whole luck system is broken..
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ScrillaDolaBila
(@ScrillaDolaBila) reported
@s4mp0 @playnewworld They have been transparent about their problems... Not so much about when it will be fixed. I am not currently aware of an ETA of either furniture or region transfers that isn't a major ballpark estimate, if even that. I would love to be proven wrong though.
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Chaos Tourist Tel.OS
(@telosv2) reported
@playnewworld Fix the ******* overtuning you did yet? Or the fact I can't get these housing items out of my inventory?
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Gyun Nah 🦄
(@gyun_nah) reported
@playnewworld The lack of furniture item trading and sales has probably cost me 2-3 weeks of taxes so far ... compensation? @playnewworld When are we getting a fix for this? Thanks!