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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Grantis 🌱
(@Grantis_) reported
@playnewworld @QwerdyTV 👏PLEASE👏FIX👏FISHING👏AND👏ADD👏SWIMMING👏BEFORE👏LAUNCH👏
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Iamflorr
(@Therealflorr) reported
@TeamBKO @playnewworld False. It's not hard to manipulate CSS to make it look like you're legit. All official statements come from the website and their twitter, none if which have addressed the issue.
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DoggoFloof
(@FloofDoggo) reported
@DemocracyIsGone @playnewworld So I don’t know if it is a problem with having multiple computers hooked up to one steam account and it not pulling in properly? Idk I’m just hoping that it isn’t an issue on launch is all.
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🌸AphraelAmarantha (PSO2NGS: Ship 1)🌸
(@AphyAmarantha) reported
@TeemoPlayers @TsetsegLewds @playnewworld My problem with it is not the content (exceot for pvp, but that's a different topic) but the aesthetic. It looks like generic fantasy mmo #5432. It doesn't look unique. Additionally, it looks dated to me. BDO looks better. x.x
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Kelryth
(@Kellryth) reported
@playnewworld Ok you know your servers are probably going to crash when Europe starts playing and North America starts logging in to reserve our names? It would have been better to region bind the names instead of having them account bound.
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Anubis
(@Anubis9500) reported
@playnewworld Release the game Globally at the same time to avoid the prblems you've created with creation and deletion of characters and the filling up of European servers. Or change the name lock to regional. Fix the problem you created, own it, don't role with it.
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OGKevinBacon
(@OGKevinBacon) reported
i'm so bored of games right now 2k is solid but the entire cruise ship was broken this whole ******* week grateful @playnewworld is about to drop
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K1ngBees
(@K1ngBees) reported
Looks like I will be downloading @playnewworld twice. New computer ETA is "maybe" end of next week. Don't think I will ever order from @iBUYPOWER again. They don't care about their customers. They have my money so they don't care how long it takes to fix their screwups.
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Sinnamon_Troll
(@Sinnamon_Troll) reported
@DeezlyOG @JohnPrahl @playnewworld I agree! My fingers have trouble spreading over a key board and quickly hitting buttons that are not next to each other. Controllers are the way to go!
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Dwight Lee
(@dwight_lee1833) reported
@Inctiz @playnewworld No I have the exact point, worked in IT for a long time, people that know what they are doing, launch on Tuesdays, as far from the weekend as possible without it being Monday. That way it ramps up more slowly, and there is time to fix critical issues before the big time Friday
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Welgo
(@Welgo_) reported
Two more days and I’ll be in Aeternum Until then, I’ll just sit in an imaginary character creation screen waiting for my ship to crash land in @playnewworld
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Anubis
(@Anubis9500) reported
@ItsSABER_ @playnewworld The current launch plan, means American may well end up playing before Europeans as they stay up late to name-grab and test builds while Europeans will either miss out or have to wake up early. This was not a good strategy if it has caused this creation and deleteion issue.
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Politics
(@DemocracyIsGone) reported
@_Qui_xotic_ @playnewworld Games often launch on Tuesday’s so people don’t cry all weekend how the game and servers are broken
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Warmaster
(@Warmast44200762) reported
@bearlikelion @playnewworld You'd think that in 2021 they'd have solved the dilemma of multiple users with the same name. Discord and XBOX have it figured out, but Jeff Bozos and Company aren't there just yet. The hashtag solves this issue.
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GojuSuzi
(@GojuSuzi) reported
@Kaishinor @v0idheim @playnewworld Problem is that a large number of streamers have 'confirmed' otherwise, and Amazon haven't yet given an official announcement. So most people either believe it's global lock, or aren't sure but will act as if it is just in case. EU servers will tank.
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Rathuzen
(@Zarallonis) reported
@playnewworld my goal is to be able to login lol those servers are going to be wonky
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EyeSeeU
(@EyeSeeU8) reported
.@playnewworld is the 3090 graphics card issue fixed for launch?
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jbfreels
(@jbfreels) reported
@playnewworld sorry, my twitter feed seems broken. 2 days before launch and I'm not seeing some more hype posts....
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BRUTAL
(@_Brutal_Gamer) reported
@playnewworld I don’t see an option to pre install the game on steam anyone else have this problem?
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Mohamed Abdel Monsef
(@MhmdAbdAlmonsf) reported
@playnewworld we are players from egypt. we want to play the game in eu servers with out vpn and you guys said that the game is global so can you guys help us and solve this problem? we just need to play the game in eu servers from egypt with out using vpn
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Politics
(@DemocracyIsGone) reported
@EyeSeeU8 @playnewworld If it’s from EVGA I would cap the frames as they have said there cards have manufacturing issues that is causing the over heating ended up not being a new world problem it can happen in many games sadly
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Loreseeker Sulyce
(@Sulyce) reported
@psk_sych3 @playnewworld Why did servers crash during New World's day-one launch? Campfires... Friggin' campfires...
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SABER #NWcreator
(@ItsSABER_) reported
@Anubis9500 @playnewworld Problem is the choice they made is actually great long term it just has 1 major problem which is the whole name reservation thing in the long term global names allows for global server transferring and staggered launch means less server problems overall
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Anubis
(@Anubis9500) reported
@ItsSABER_ @playnewworld For me personally, it comes down to this. Why should I have my first play of the game on launch day affected by their miscalculation? They have not attempted to either own their mistake or fix it, which I consider bad form. At any rate, thanks for your comments.
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Sharpy
(@sharpy009tv) reported
@playnewworld @QwerdyTV I wanted to mock the harvest time of a stone pick axe with "you could probably compose this while waiting for your big iron node to be mine" But honestly, if it wasn't for progress reset after beta theres no issues with it. Honestly has felt like the longest 14 days! I Wanna play
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dammit2hell
(@dammit2h3ll) reported
@playnewworld I heard there were some issues with the tree chopping mechanics. I am offering my time, free of charge to go into the game early and make sure these issues are taken care of.
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SABER #NWcreator
(@ItsSABER_) reported
@ckichcal @playnewworld MMOs because it helps with server load and makes taking time out of work easier also help so they can be in office to fix problems which is common for a MMO launch unlike FOS games that usually do not have game breaking bugs on launch
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Bewdu
(@bewdubruh) reported
@playnewworld If we lag out during launch at the server has a que are we stuck back in que or do we have a certain amount of time to log back in?
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SABER #NWcreator
(@ItsSABER_) reported
@Anubis9500 @playnewworld fair enough all opinion I guess as for the second part of your statement though, as much as stress test "help" it is close to impossible to not have server issues due to the initial load all at once this is why almost all major games especially MMOs have initial probs on launch
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Richard Morace
(@Morace08) reported
Can’t wait for @playnewworld because @Blizzard_Ent clearly can’t fix their D2 servers… honestly just done with blizzard at this point they are trash.