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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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soul
(@soul38716777) reported
@playnewworld FIX THE LAGG IN WAR AND OPR
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Dakota Cash
(@Mephisticles) reported
@playnewworld Terrible, screwed up bull crap. You nerfed Myrk, you made lv 65 corruptions more difficult. You nerfed my two weapons. What the heck is wrong with you people? If you don't fix this crap within a week, I'm out.
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TheRoadLessTraveled
(@william_mcenery) reported
@playnewworld how does this game manage to break more after every patch. arent patches meant to fix the broken stuff not break more
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hunter
(@hunterISgaming) reported
@playnewworld WARS ARE UNPLAYABLE WITH THE VOID GAUNTLET fix the lag!
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hunter
(@hunterISgaming) reported
@shroud @playnewworld dont bother warring the lag is stupid right now
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Coty Craner
(@StemmzRager) reported
@playnewworld Enter "into the void"?? I cant even enter my server atm. fix this ****, jeff.
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Keika
(@realExka) reported
@playnewworld You guys really need to fix the performance issues... Every patch it's getting worse and worse.. Right now wars are completely unplayable. And as the key feature of the game that's a huge F. Next patch we need the performance fixed. Idc about new weapons if we can't play the game
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Meghan
(@meghandocwho) reported
@escape1979uk @Deasy08 @playnewworld All you gotta do is look it up and you'll find it. If it says otherwise, good for you it's New World's problem.
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Deadre_ #BLM #FreePalestine
(@Deadre_) reported
@playnewworld The wars are lagging bad again. Please roll back
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hunter
(@hunterISgaming) reported
@playnewworld we should not being having a green / yellow / purple company leader meeting calling a ceasefire until the war lag is fixed. #FIXTHELAG
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RITA
(@gnarlyrita) reported
salvaging new schematics doesn’t work btw. I just wasted so much fkn gold on new furnishing schematics for NOTHING. pls fix this. 😑 @playnewworld
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3NoK
(@3Nok_) reported
Got on @playnewworld today and its broke. Anyone else having issues with Towns with no stations at all? Fast travel points are not connected?
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jat0rz
(@jat0rz) reported
@playnewworld Can't win an invasion if you disconnect everyone from the server over and over. Thanks.
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Hawkins
(@MajinRod_RED) reported
@MaWa36_ @playnewworld Same but it got fixed for me. I let it load for about 7-10 minutes and then i was able to play. And with the next restart of the game i did not had this loading problem anymore.
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chris
(@chris91820336) reported
@playnewworld I have this feeling. No wait I know it's going to take years to fix your game Evan your basic coding is ****** up. Game will die before you can fix it.
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DjinnJee
(@DjinnJee) reported
@trouvailleq @playnewworld Day 3. While other people are STILL getting unbanned for being false flagged, SuzyQ is still banned. People who were seen exploiting live on partnered streams getting more leniency than a partnered streamer who happens to be 100% legit. FIX THIS @playnewworld
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ele vende bicicleta
(@RafaelAziz) reported
@playnewworld All this marketing for 1 weapon? Problems remains the same, game still the same, dupes still the same. AGS has no respect for their player base, doing maintance in WAR windows, instead of separating for regions. This game is a NO, it HAD potential, if it were launched next year.
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MrnoxbonaNL
(@MrNoxBonaNL) reported
@playnewworld Why not fix the game first? It has major problems.. I know that you guys are the E team and thats fine and all. But the game is dying because of all the bugs exploits etc.. Extra. Content is ok. But later. Fix your **** first
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Hapa_Fodder
(@HapaFodder) reported
@playnewworld NA East just crash?
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Sommer Plays Games
(@SommerPlayGames) reported
@MiltonYeoh @SomethingJaxson @playnewworld Update your GPU drivers. Had the same issue, this is what fixed it.
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wyatt
(@kwatt62796) reported
@playnewworld Fix latncy spikes and crashing haven't been able to play for 30 days and every response from support is the same 6 or 7 solutions that don't work and haven't worked
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samanthapeel
(@sammipeel1989) reported
@playnewworld Please fix the game...I kept getting kicked tn said it was cuz of lag and I'm never able to use the outfitting station every time I try to craft something it kicks me out of the station
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Inch
(@DefinitelyInch) reported
Feels kinda pointless playing anything but range right now in @playnewworld. A lot of the changes have fundamentally broken close combat. Especially if you don't have a dedicated healer.
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GGnia
(@ggniaa) reported
@artishod4 @playnewworld They will never fix houses issues. After 1 month without house I decided to quit game today. Its so sad to see how they ruined the game
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Deezlar
(@escape1979uk) reported
@meghandocwho @Deasy08 @playnewworld This isn't the same soldering issue with the EVGA cards in the beta (mine is Gigabyte) Basically the game forces too much power draw even when limited in Afterburner (set to 80%, will still draw spikes of 120%) and this pops power stages on the GPU
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Cloakedj24
(@CloakedJ24) reported
@playnewworld Fix the US East Valhalla server. It's the only one down.
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FastRonin
(@FastRonin) reported
@playnewworld Please at least address how broken the game is now. Did and invasion where its still difficult but not broken when 4 sprigans spawn. You did great on this. Wars lag more now then ever before. Endless stuns and basically everyone is running a hammer.
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Jamie McDougall
(@JMcDougall) reported
@playnewworld Soooo.... you Nerf essentially the weakest build in the Game?!? (Healer) WTF are you thinking?.. I've invested almost 200 hours in this build and now I expect I'll not be able to finish any of the main story line on my own Pve... without a tank to carry me? Ridiculous. Fix this.
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BLACKBURN x92x
(@X92xBlackburn) reported
@playnewworld Trading posts keep kicking us out of them, pulled items off trading posts and they vanished , thousands of mats gone, not to mention lag spikes and more. This update to punish crafters has broke the playability of the game.
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Makanoyasha
(@makanoyasha) reported
@playnewworld By void, we thought you meant the gauntlet, apparently it was outpost rush queues. Some how that manage to get screwed and we are at 50/40 in outpost queue waiting to get in. If you are having the same issue, like this comment so we can get a restart of the OPR servers.