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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Nate
(@paradoxdriver) reported
@johnwylie @playnewworld If their beta shows that server stability is an issue and they need time to fix that, requiring another delay, they absolutely SHOULD delay. Otherwise, instead of being on here complaining about delays people'll be on here complaining that they can't play at all.
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iBK Shadow
(@iBKShadowTTV) reported
@OminaiE @goodboykola @playnewworld news flash dumbass since u wanna comment on my thread. every online game released has server issues and dc problems, year out. you deal with it as time goes on. quit stupid **** commenting on people’s post. no one cares about irrelevant *** opinion. tweet it to ur 1 follower
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iBK Shadow
(@iBKShadowTTV) reported
@OminaiE @playnewworld *****, didnt no one say **** bout the game being unplayable. i played just fine with minimal issues. fix your trash *** rig and internet and maybe it wont be so bad.
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gahlahad
(@GahlahadTV) reported
@Topher_TTV @playnewworld Yeah could have easily been an issue of population. The majority of players were probably all still in the first five territories during beta. Since pigments are just cosmetic (used for dyes and housing) I do hope they increase spawn rate or number of nodes. 🤞🏼
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ReReminiscence
(@ReReminiscence) reported
@playnewworld Was able to claim the most recent skin from gamescon but the golden rage was giving me issues and I reached out to support during and after the redeem time period.
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k00k
(@k00ksta) reported
@playnewworld who do we reach out to for problems installing technical test?
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Spanky
(@Spanky10589199) reported
@paradoxdriver @playnewworld Absolutely. I'm 100% in agreement that they should address issues before launch. However, I'd encourage you to research what's been said vs what's been done by AGS up to this point.
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Michael Borody 🇨🇦🎮 GT:Swizzlerz
(@Swizzlerz) reported
from
Athabasca, Alberta
@Ramonrtj @illuvyan @playnewworld The game was supposed to be out last year and then they blamed covid for the delay however that was an March or April covid was only a big problem after March. So they delayed the release to Summer and then in summer they released delayed it to this year. To many delays now
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Fwankie
(@Fwaankie) reported
@realltaxb @JuxtoG @playnewworld Also bugs and issues only puts it beyond cyber punk lmfao. That game was literally broke.
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Tristan
(@realltaxb) reported
@Fwaankie @JuxtoG @playnewworld there were lots of stuttering and lag on some of the more populated servers
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Studingo
(@studingo) reported
@Casperite2 @WizardsUntie @playnewworld care to share where you saw that? cause two months just to work on server stability seems quite odd considering lots of us never had an issue with it.
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Fwankie
(@Fwaankie) reported
@realltaxb @JuxtoG @playnewworld So all servers experienced different stuff so some servers did have really bad bugs. Mine was damn near perfect. We had very little issue with the game. It's hard for me to judge its over all state based on this.
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Michael Dobekidis
(@netgfx) reported
@playnewworld Just make sure everyone to not post any bugs or issues in order to keep the game from delaying again... and once it is out dump them all at once!
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Paw Diddy Sweezy
(@PawDiddySweezy) reported
@playnewworld who do we reach out to if we have a question about a technical test???? I am having issues but I have no clue who or how to reach out to anyone to try and figure out the solution.
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charlie
(@iamnotcj) reported
@goodboykola @playnewworld @LexWexy There should still be a way to go about deleting it, that’s honestly more of steams issue than any individual game tho
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ً
(@dontbuyhoes) reported
@playnewworld did you fix the combat?
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Cavalcante
(@p3rn1nha) reported
@paradoxdriver @playnewworld And i Will Not, 3 day's u cant test ****... In almost three weeks they could Not fix the exploit in dupe items and board quest, and others imagine in three day's
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Omega9156
(@Omega91561) reported
@playnewworld did the problem with the title screen killing gpus ever get fixed? I don't want to play the open beta and have my gpu die on the title screen... thank you for reading this
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Vivelli
(@_Vivelli) reported
@playnewworld Who can we contact to get help with the tech test code not working? Steam keeps saying I already have it, and then it gives me a connection timeout error.
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Willey Dillsky
(@WilleyDilly) reported
@DFdezLois @playnewworld Dude never heard of stress test I guess lol beta progress gets wiped so an easy fix is just don’t play.
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Fwankie
(@Fwaankie) reported
@JuxtoG @playnewworld Haha it might happen! I need me fix brooo
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Topher
(@Topher_TTV) reported
@GahlahadTV @playnewworld I know a lot of people on my server had trouble finding the aged wood on my server. The most rare item I was able to obtain was a legendary fish - which surprised me because I literally wasn't using any bait at all.
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Winston Wander 🇧🇷
(@winstonwander) reported
@playnewworld He is Wolf have problem with timeline
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Ramonrtj
(@Ramonrtj) reported
@Swizzlerz @illuvyan @playnewworld And with all those delays, a lot of people still enjoyed it, are missing it, and will still play it on launch with a lot less bugs, major issues. I don’t see how they can fix larger issues while it’s launched without having extended hours of maintenance which will frustrate many
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Powerhelm
(@WizardsUntie) reported
@studingo @Casperite2 @playnewworld They’ve 100% said they aren’t adding any content. That was made clear by them on Twitter. They also said in the announcement on the site about the delay that they had issues with stability they wanted to address.
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tic tac toe
(@GhochemaneC) reported
@mulisha187 @playnewworld No one will miss you, how is it a half game???? Game wasn't ready on the technical side not in content its really healthy rn, that's why they took another delay to fix the technical aspect.
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CoffeePlantsinPots
(@coffeepotsinpl1) reported
@playnewworld some actual support would be nice on this issue of the drop not working. Like twitch says it's up to you guys to sort out? So what gives??
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CoffeePlantsinPots
(@coffeepotsinpl1) reported
@playnewworld I feel I have been cheated out of a Verdant trapper skin for a technical problem. Please where can I get the skin now?
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Powerhelm
(@WizardsUntie) reported
@studingo @Casperite2 @playnewworld Changes are to be expected obviously. I mean fixing stability issues in Wars where many were freezing is a change technically. Leveling curve adjustments and changes to weapons (most likely fixes to bugs but probably some rebalancing of power/effects) as well.
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ReReminiscence
(@ReReminiscence) reported
@playnewworld Is there any way that people that had issues claiming the golden rage armor will be able to get help from support to remedy that issue? I had the watch time on twitch but every time I went to claim it never did. Tried contacting twitch support and AGS but no one could help.