New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 03/29/2024 02:50

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (50%)

    Sign in (50%)

  2. Online Play (50%)

    Online Play (50%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
AustriaVillach Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Jd0t_games JDot (@Jd0t_games) reported

    @playnewworld @AMZNGameStudios imagine being ******* amazon , and having your **** servers be the main probelem with your game. Qued for 1 hour just to have a queue crash and get sent back to 2k. Lol. By the time this is playable the hype will be dead. #PlayNewWorld #newworldmmo

  • esiw_z EsiwZ (@esiw_z) reported

    @playnewworld Although we all appreciate more servers as they are needed, it does not address the issue of players who have made substantial progress on existing servers who can't still get it. Are server transfers being pushed today?

  • heyitsaaron killer wiener... run the hotdogs... (@heyitsaaron) reported

    @playnewworld Fix the servers you have. I literally waited a hour and a half and got kicked to a longer queue. I started on this server with low pop ; now it’s maxed. You were cheap and didn’t spin up enough servers and it’s biting you in the ***.

  • volhov_velez Volhov Velez (@volhov_velez) reported

    @playnewworld The amount of words is not the issue. It’s the player cap.

  • W__strife David Pineda (@W__strife) reported

    @playnewworld imagine to wait in aeaea server for 1h30 and then get a log in error…. 1000k queue **** this

  • Ron0x Ron0x (@Ron0x) reported

    @babayugah @IGN @playnewworld If you get the network error message. Don't press the OK button. Click on the cross on the topright of the message and wait (so don't press play). If you pressed the cross and wait you will continue in the queue.

  • LimitZ_US Ian Shalk (@LimitZ_US) reported

    @playnewworld FIX YOUR QUE TIMES U DELAYED 3 TIMES

  • Gallifreysito Gallifrey (@Gallifreysito) reported

    @playnewworld I've tried to get in on multiple low population servers, even different regions, always getting an error, multiple different errors

  • joeymatts5 Joey (@joeymatts5) reported

    @playnewworld I waited 13 hours yesterday in queue to get error coded then 5 hours today fix ur **** or give me a refund

  • MeatlessComic MeatlessComic (@MeatlessComic) reported

    @playnewworld The people that find it acceptable to wait in line for an hour hours on day two of the game release are part of the problem. I'd understand if this was a small studio, but it's not. I pre purchased and have yet to play as the queues when I'm off work have been too large.

  • Patrick_Bolandd iBlue (@Patrick_Bolandd) reported

    5 hours in que to get the “connection error but now I’m 2100 in que. I get no mmo has had a successful launch. But no MMO has had billions behind it, as well as the technology we currently have. I’m so disappointed. @playnewworld

  • matheus110794 lucas (@matheus110794) reported

    @playnewworld Please, Fix Alatyr SA Server, DG dont work and it's making players leave the dg invulnerable @playnewworld

  • heyitsaaron killer wiener... run the hotdogs... (@heyitsaaron) reported

    @Focalmicrobe @Brooshie @playnewworld The issue is they should of had more servers at the jump

  • Ky_Million Ky_Million (@Ky_Million) reported

    @Scale_Uno @playnewworld It sounds like a lot till you see the % multiplier- honestly like 1-25 in levels and 1-60/70 in professions is what 25-30 and 60/70-80 feels like- now that’s not a problem if you just play to have fun, but for ppl racing OOF (which is WHY I changed up my plans/style)

  • ExileOnBrainSt ABB (@ExileOnBrainSt) reported

    @playnewworld How did you not foresee this issue?

  • KevindeAquino_ #Kevin (@KevindeAquino_) reported

    Yo, @playnewworld ! I just got dc’d and went from level 20 to level 15 and my Verdant Trapper skin is nowhere to be found. You can fix that, right? #PlayNewWorld you guys really need a support account

  • PureShanks Zach (@PureShanks) reported

    @Gagiie @playnewworld Nah I see what you’re saying but was just reassuring that you can change the faction if it’s not working out down the road. Unlike the server where we only get this one grace period

  • QndzyGaming Qndzy (@QndzyGaming) reported

    @playnewworld Whats the point of new servers? Wont people just stay on the server they created their first character on? this wont really fix queue times.

  • Ron0x Ron0x (@Ron0x) reported

    @heyitsaaron @IGN @playnewworld If you get the network error message. Don't press the OK button. Click on the cross on the topright of the message and wait (so don't press play). If you pressed the cross and wait you will continue in the queue.

  • PartyPineapplee Party__Pineapple (@PartyPineapplee) reported

    @playnewworld Your starting area queue is broken, I straight up have been waiting while watching normal queued players progress all the way from 1000+ while i havent moved one. Now my character is bugged? what gives

  • joaotuti João Lucas (@joaotuti) reported

    @playnewworld First of all, congratulations and thank you for this wonderful game. But I have to ask: Please fix SA Server Naraka. The first expedition (lvl 25) is bugged and people are stuck on that quest. Please fix this (and the imune players)!!!!!

  • MaliceInternal InternalMalice (@MaliceInternal) reported

    @playnewworld fix your game pls. Just got kicked befrom a massive crash during one of the first wars, and now I gotta wait through 2k people again to get back in. Those who got kicked should have been allowed to reconnect back instead of getting kicked.

  • DiamondRanger1 TheDiamondRanger#GoldenSun (@DiamondRanger1) reported

    @playnewworld Until then, why not try restarting the servers? Clean the server of all of those wall runners, acting as a bandaid to the issue until the previous things are fixed.

  • EricRissler Eric Rissler (@EricRissler) reported

    @playnewworld Nothing like logging in and getting DC within 5mins. Then having to wait 4 more hours to login wtf. On Server Camelot. 3rd time this is happening.

  • KazakiBoom Cody (@KazakiBoom) reported

    @playnewworld 2000 people on a server is the issue, single characters stuck on single servers is the issue. In the long run more than 2000 people will call a server home, and if more than 2000 people want to play at the same time... queue. Mega servers, non-server specific characters, etc.

  • jesse_willing Jesse Willing (@jesse_willing) reported

    @playnewworld You see I would like to be ready to play New World, but not only was the queue time insane, but also I couldn't even play during Open Beta, or launch because of the game having flickering issues. After checking my AMD graphic driver updates, and not having any updates. I gave up.

  • TedricTTv Tedric🛡 (@TedricTTv) reported

    @CelesTauri @Wickedella_ @playnewworld Yea I know but people are now altering that by having clickers, so doing different things extends the timer, I see people moving forward backwards side to side and crouching to avoid being kicked, like I’m not complaining but it’s deff going to be an issue that will effect things

  • vegetariantats Juan Pablo Uberti (@vegetariantats) reported

    @playnewworld Your long queue issue will be solved once you make the transfers available.

  • arithm_eric ArithmEric (@arithm_eric) reported

    @playnewworld Wait five hours. Play one. Lag detected. Wait five hours. Rinse and repeat. Fun.

  • _tabarnak vitu 👹 (@_tabarnak) reported

    @playnewworld we don't need new servers, we need that you fix the dungeon and the imortal bug