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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Ser Aymeric
(@CometIndustries) reported
@InformalFilms @DJ_DJ @playnewworld To be fair open world games with large scale systems are for the most part very broken especially in an MMORPG standard, the bigger the world is, the more mobs, npc's, nodes, underlying systems become more and more complex to a point where things tend to break, this is normal.
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Disc0nnectd
(@Disc0nnectd_) reported
@Hotchiliwrap @playnewworld Except they already did. Servers went down everyday during beta test, players found so many bugs they needed to extend their period so they could go through and fix all of them. Not to mention the fact players were hitting lvl cap on the 2nd day of beta lmao. Good ******* MMO.
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Eóin
(@_Postal) reported
@ShadySage84 @playnewworld Ever heard of reputational damage. It is a business risk. One that heavily comes to play here. Even if the people complaining stay, they will continue to complain and jump on any issue because Amazon has already messed them around.
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itsGrumm➡️Crazy
(@Grummor) reported
@W1ckedS1 @playnewworld There were actually a TON of visible changes, including armor, weapons, the PVP system, new locations, side quests/main quest. This extra month is only needed to clean up the game a bit for launch because of all the bugs, exploits, and UI system issues.
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Gros Yake
(@LeGrosYake) reported
@Nclas16 @Syrekzz @playnewworld Unable to use mount when flagged for PVP problem solved. Literally that easy
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Rstonius
(@Rstonius) reported
@KingGrowl @JustinStacy91 @playnewworld I would MUCH RATHER have a company delay a game by a month (which isnt even that big of a delay in the first place) than release a game on time without being able to fix the many bugs the game has, and if anyone knows about game development would know that fixing a bug takes ages
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Dragonsbeard
(@Dragosbeard) reported
@AllHavenGames @Asmongold @playnewworld So... You want them to release the game unfinished? You enjoy paying for broken products?
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Reinaldo N. Sanches
(@rnsanches) reported
@playnewworld People that are surprised with the delay probably wasn't very active in the Beta Feedback Forums. The game has so much to fix and the people that gave solid feedback after playing the Closed Beta seriously mostly are happy with it.
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Steven Zhu
(@ZhuSk) reported
@playnewworld Fix the faction points/exp you didn't get when killing another flagged guy. Improve the filter/sort option for all your ongoing quest.
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D.J. $ ✊🏻✊🏽✊🏿#BLM 🏀Miami🔥HEAT
(@QQm0ar) reported
@p0shie @playnewworld There were a few points errors from Wars i.e. losing team recieving the same amount as winners, which had to be fixed, and there was a few exploits/bug abusing scenarios that got points taken away from the faction using those, so they removed those points and recalculated.
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Vete
(@Vete20513446) reported
@playnewworld Noooooooooooo!!! 😭😭. Let us play as you fix it! The game is already awesome!
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Chem
(@c_h_e_m) reported
@elijahcer @playnewworld I agree with that. Let's hope they will be able to solve this issues... and the many others... on those 2 months.
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USMCBlade
(@USMCBlade) reported
@sl1pg8r @playnewworld Spent over 60 hours in game and loved every minute of it. Some issues came up but they have time to fix it. I will for sure be playing the game on release with my 6900XT......
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cornbread
(@4AMinCali) reported
@QQm0ar @p0shie @playnewworld Nah even with errors and such. 10 million points and just beating convenant by 1 million even without any territory claimed is just wrong
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Mr_Tea_Rexx
(@Mr_Tea_Rexx) reported
@playnewworld Think this is a good idea, as their were a lot of bugs on your known issues list. tho a lot of ppl failed to check the forums on what was fixed as you guys mentioned on their some where fixed in the release build.
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xxxxx.
(@xxxxxx1010101) reported
@Ritch30 @PixiProximity @playnewworld And do you really think they’re going to fix any of those issues??! They’ll probably try and fix the server issues and that’s it. There’s no way they’ll fix all this in a month. So yeah, this delay is pointless.
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KJ Rocka
(@W1ckedS1) reported
@VitaminPeanutB @playnewworld D3 was OK for most ppl, I only had ond type of error when trying to go ingame first time, like ERROR-Number, after restarting I was ingame and didnt have any issues anymore, yes on day 1, when the game was still good and challenging, before newgens cried everyday for nerfs.
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💚 Scott Ganjikidd
(@InformalFilms) reported
@CometIndustries @DJ_DJ @playnewworld I agree. I also think it might be better to work out these problems before selling the product, rather than accepting messy/broken coding as 'standard.' I would not buy a modern car on the promise the systems are complex, will not work as advertised, will be fixed later.
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Brandon Frontz
(@fr0nzilla) reported
@Atreau_ @washedaio @playnewworld How do you know these bugs were present years ago? Genuinely curious. But I appreciate developers taking extra time to fix issues - can lead to a better launch experience and therefore better player base.
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Willey Dillsky
(@WilleyDilly) reported
@JustinStacy91 @playnewworld It’s 2021 and people still plan vacations around games this far in advance. Pro tip: Stop doing that. Be happy they want to fix the reported bugs for a smoother launch.
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Andrew James Brown
(@ajstylz23) reported
@playnewworld gotta love all the crying. if it released as buggy as beta was you would all ***** and moan, they delay it to fix and implement ideas provided in beta, you ***** and moan...
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Vegasthunder
(@Neffa420) reported
@fr0nzilla @washedaio @playnewworld Me too. I don't mind the wait. The beta was fun, and the release will be even more so. I'm glad they're taking extra time to fix the bugs, and such...
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Dodo
(@ThatBoiDodo) reported
@buttersworh @playnewworld And what you seem to be forgetting is that they apparantly expected these players to not even test their game because they didnt even schedule any time to fix on the issueses found in the beta? Why are you defending this its so cringe
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HankyDank
(@HankyDank9) reported
@DLeoP92 @Afterhours101_ @playnewworld Stop with your entitlement. They've delayed it to make sure its a smooth game on launch. I'd much rather have a delay if it means the game doesn't launch buggy. If your job can't reschedule your week off, that sounds like a YOU issue.. not a New World issue.
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Nickamus
(@Nickamus87) reported
@playnewworld A month isn't so long to wait. I'm glad they are listening to feedback and want time to incorporate it. Perhaps Beta revealed more things than they thought it would. The point of a Beta is to find issues and collect feedback before release, so it seems it was successful.
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Lycan@CoffeeTea&PvP
(@CoffeeTeaPvp) reported
@playnewworld I’d rather have a better game at launch than a worse game that needed so many improvements. People complaining now are the same type of people who would complain about the game having issues if it launched broken. Good for Amazon doing the right thing over the popular thing.
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Eóin
(@_Postal) reported
@Anubisonfire1 @playnewworld As a Software QA, please work with your product owner to prioritise critical issues and release the game as promised on the 31st Aug, to meet your contractual agreement based on the games sold to your customers. Or provide communication to indicate the Critical issue preventing.
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itsGrumm➡️Crazy
(@Grummor) reported
@Fernandotestoni @playnewworld to be honest, that statement is spot on. Considering the amount of bugs and UI issues, this is an accurate statement. They don't want to release the game with those issues.
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D.J. $ ✊🏻✊🏽✊🏿#BLM 🏀Miami🔥HEAT
(@QQm0ar) reported
@4AMinCali @playnewworld There were a few points errors from Wars i.e. losing team recieving the same amount as winners, which had to be fixed, and there was a few exploits/bug abusing scenarios that got points taken away from the faction using those, so they removed those points and recalculated.
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Tigzar
(@Tigzar) reported
@Roto_Wizard @DLeoP92 @playnewworld Taking vacation time off work is for whatever you see fit.. theres no rule or law that states you have to take it off for a specific reason lmao , taking time off for a hobby is an issue how?