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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Borody 🇨🇦🎮 GT:Swizzlerz
(@Swizzlerz) reported
@playnewworld @AmazonHelp your game is now so broken i cant move. i cant drop enough to move. i cant sell what i have on my person. i cant pick up what i dropped after in whole or in parts. its to broken to play now!!!
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Mehmet Can Kaya
(@MehmetC95387987) reported
@playnewworld idk what you guys did. After update game is stuck on loading screen :) Every patch new problems. Looks like its done for me.
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Pedro Ivo Rodrigues
(@PedraoSW) reported
@playnewworld Kukku server is lagging hard every few seconds to some players only. Please take a look.
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Adam L. Cobden
(@AdamCobden) reported
@playnewworld Can’t even get into the Hellmouth door at Scorpius now. Been doing these jackass legendary weapon quest steps with my buddy for a week and the two of us can’t even get into the door before all the enemies repsawn. This was not remotely a problem before.
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Michael Borody 🇨🇦🎮 GT:Swizzlerz
(@Swizzlerz) reported
@playnewworld @AmazonHelp it is so broken that while i was interacting mouse clicks with the game multiple clicks that the game even kicked me from the game for saying im idle. thats how broken your game is. i was phisicly interacting with the game and you kicked me while i was trying to submit feedback!
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khaN_CSGO
(@Manuvlc_CSGO) reported
@playnewworld I think it is incredible that a company like Amazon is letting things like lag happen in wars, it is unplayable. DESIRE TO UNINSTALL.
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Russ
(@rusblake) reported
from
Hillingdon, England
@playnewworld why are your forums not easy to navigate, servers are down and says go to forums to find out more, how about you have a dedicated tab for information like this? How long and why are servers down now for?
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Kenny
(@stackedwoolongs) reported
Won't be playing/streaming @playnewworld until the game is actually playable lol Was really enjoying it and happy for a new MMO, but it's just nearly unplayable with the stability issues, disabled/bugged things, exploits, etc. I feel like I'm wasting my time. Casual play even.
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Jacob Patterson
(@TheHolyMcLovin) reported
@BremerkampEvan @Aliresarezaei @playnewworld I still think with watermark being the biggest nuisance of this game and then making the only place to farm it impossible unless you have 30 people running it is the biggest issue. They’re ruining their own game because they implemented stupid **** and then just made it even har
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Christiaan Vorster
(@08a0f096fc794ec) reported
@playnewworld can you please fix your game. I was really enjoying the new world and understand that no game today will be fully release without bugs. But today when I logged on and try to sell stuff on the market (with the items in my inventory) it stated "insufficient items".
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The ****** Philosopher
(@TheStonedPhilo3) reported
@playnewworld Hey so instead of releasing new content why dont you fix the trading post. Be kinda nice not to have it glitch out and reset everytime I go into it. ******* *********
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Adam L. Cobden
(@AdamCobden) reported
@playnewworld CANNOT KILL THE HELLMOUTH DOOR IN SCORPIUS NOW BEFORE THE ENEMIES RESPAWN. We ran this two man no problem before the patch. Now, five minutes to take down MAYBE 20% of the door’s health. Literally banging our head against a virtual wall. Tentacles everywhere now. Lame AF
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trib00n
(@letsplaytrib00n) reported
@playnewworld Why you start a Test Server when you dont fix the bugs we found? Thanks for the next imbalanced broken Weapon
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😅 Maybe 2021 Won't Be So Bad After All 😅
(@NerdGirlGasm) reported
@SamanthaM249 @playnewworld Nah I saw that but it’s literally so much unscheduled downtime and this last patch bout killed me. Couldn’t heal in sacred grounds or otherwise without trying multiple times to jump in and out of the circle multiple times, broken quests, broken/missing items 😫
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Woosa
(@Woosa_thereal) reported
@playnewworld fix your game
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Dead Inside Dolphins Fan
(@JerseyFinFan) reported
@MMORPGcom @playnewworld We lost a territory due to the lag that was so bad, we were all just basically standing there watching nothing happen on our screens while the other team was able to take over. @playnewworld can you please fix this by sending me like 50k gold? That'll fix it. Ty
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𓂀 Ori Zilbershtein
(@OriZilbershtein) reported
@playnewworld Well.. now it simply says "LAG DETECTED" and kicks everyone off the server every 5-10 minutes.
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Michael Borody 🇨🇦🎮 GT:Swizzlerz
(@Swizzlerz) reported
@playnewworld now im getting an error when i place a sale order. it says settlement storage full. so i cant remove items to sell on the market because of a full storage??
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MIQQA🏴☠️
(@micahsmith) reported
Every person I know that doesn't suffer addiction issues has already quit @playnewworld. For those that remain, help is out there. Call 1-800-662-HELP (4357) for help with your addiction and quit self-harming today. #NewWorldMMO #addiction
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Wattestok
(@wattestok) reported
@NerdGirlGasm @playnewworld Just give it time and it will all come to a good end, every patch it will get better. See a bug? Feedback it ingame like me and many others so it gets noticed. It is not only the devs that are working on New world, it is also people like you and me that help fix these things.
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TaDeNight
(@TaDeNight) reported
@playnewworld FIX WARS
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Cruelty LeoneL
(@LeoneL009x) reported
@playnewworld server crash :(
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Michael Borody 🇨🇦🎮 GT:Swizzlerz
(@Swizzlerz) reported
@playnewworld clearly the devs dont want us to play markets. clearly the devs do not want us to use markets. and clearly @AmazonHelp amazon doesn't want us to play @playnewworld New world. I will no longer recommend this game at all! its broken ****
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Viva La BAD
(@VivaLaBAD_) reported
Outpost rush in New World is bugged and won't queue after yesterday's update...but apparently only on my server? (Themiscyra)😥 Plz fix, I need to PvP this weekend!!! Queues were not starting at 50/40 players @greghenninger @playnewworld
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Kenny
(@stackedwoolongs) reported
@playnewworld Seems like there are continuous stability issues still... US East Ohonoo is a powerpoint for me
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KnightOC 🗑 Tyler
(@TheKnightOC) reported
@Nurse_Echo @playnewworld It’s actually a balanced fix here. Level 30ish and 60ish mobs both giving quints was meh. High level wolves and bears giving 120 or so motes is just better.
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Tech Nick's Hardware
(@TwitchTVxR1ZEx) reported
@playnewworld This ain’t it. Almost unplayable with regular mobs stunning you every time you take damage from them. How have you introduced even more server side lag?
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𓂀 Ori Zilbershtein
(@OriZilbershtein) reported
@playnewworld made another patch, now, every time you login after 2 minutes it says "Lag detected" and kicks everyone out of the server, EVERYONE. I am really trying to keep on this game, truly I love it.. but it starts to be a problem.
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Антон Гороховский
(@Krestnik02) reported
@playnewworld Eden US EAST. Instance system is totaly broken. Endless queas for PVP or Dungeons. Fix it!!!
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dan
(@mu7eed) reported
@playnewworld worst patch ive ever seen, fix one bug make two more! terrible lag, 0 damage, one shotted on spawn just go next, no armour drops YESSS playable game!! awful decision making over there, let me know when youve fixed it