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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Meunier
(@TheBigM145) reported
@HapaFodder @playnewworld I've had a different experience thus far with how the beta went for me and their tech support team not even reading my problem before marking it solved.
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Dan
(@StatiusRS) reported
@playnewworld in game purchases aren’t working, playing on steam, error code 408
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DragonPicks
(@PicksDragon) reported
@playnewworld Fix your log in servers this is complete dog ****
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Wanderlust
(@OneWanderlust) reported
ILY sitting in 4 hour long new world queue because your idiot friends choose a populated server, finally hitting 0 in queue and the game just crashing and now having to be in another 4 hour long queue, please fix your **** @playnewworld I'm chill with queues but that bugs a joke
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Ben 'Benson' Bowe
(@Benson_EU) reported
@playnewworld I have been kicked form queue 3 times now, is there any fix to the failed to login error message?
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Koller Alexandru
(@KollerAlexandru) reported
@joeneverfails @playnewworld I understand everyone wants to hate on stuff, but dude it`s not like BDO doesn`t have issues xD or did not had in the past.
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DragonPicks
(@PicksDragon) reported
@playnewworld 7 hours of disconnects. When will you fox your login servers.
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Laney
(@Laney1987) reported
@CrazyStiggy @playnewworld Every new mmorpg has this problem with queues on launch, but it’s mad how the Devs didn’t think about the potential of that happening and increase capacity of servers beforehand
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Paul Ring
(@Ringod123) reported
@AweCoop @playnewworld I got to 1st then it gave me an error and put me back at the back. have been queueing for starter area for 5 hours now, started at 111 in queue...
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Mac
(@Henriqu47099706) reported
@playnewworld Caraaaaaaaaaalho, how ******** does this PvP works? People are IMMORTAL! how the hell you guys **** up this big? Fix this damn ****
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KniteJax
(@JaxKnite) reported
Everyone in #NewWorldMMO #NewWorld AFK scripting, you trash. Hope you can fix this @playnewworld
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kakakaee
(@proteincro) reported
@playnewworld ******* trash got lag detected for 5 sec and just got discconected from server back to que absolute dogishit
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DragonPicks
(@PicksDragon) reported
@playnewworld Dog launch. Disconnect everyone fix your damn servers. Years of push back to have 2k server cap and disconnecting. Get some help Amazon you need it. #NWFailLaunch
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RascalPlays
(@plays_rascal) reported
@playnewworld Charging £40 For A Game. Just To Sit In A Queue For Hours. At Least Make It Available Till You Sort Server Issues Out To Be Able To Sync Characters To Different Servers. Everyone Having To Queue Just To Be Able To Play On A Friends Server.
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CMDR Halbarz
(@Heimbarz) reported
@playnewworld Hi @playnewworld is the EU login server down? Lots of people getting errors
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Dr. Lenore Kubie
(@lenorekubie) reported
I love how the whole gaming community is flabbergasted and pissed that @playnewworld didn’t coordinate with @awscloud to handle these server issues. Y’all can launch a rocket into space but can’t launch a game @amazon ?
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Pacific Rasor
(@PacificRasor) reported
@playnewworld i was waiting in the queue after i got kicked out (no internet issues all other programmes worked fine) and was on position 26, again kicked out of queue and now im 848. EU Central, Ganzir, Name:VladImpaler, can u please fix this.....
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Mac
(@Henriqu47099706) reported
@playnewworld How does this PvP works? People are IMMORTAL! How the hell you guys **** up this way? Please fix this exploit/bug!!
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Paul Ring
(@Ringod123) reported
@RealLexC @playnewworld and on top of that once you get to 1st in queue it gives you an error and puts you back at the back, no one is actually getting in.
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Parakletos
(@Parakletos12) reported
@playnewworld Help me understand. I've been in queue to play for 6 hours (not even halfway through). Is there two different queues for each server? i.e. New Player vs. Return Player? Because this is ridiculous. @Outriders with all their launch login issues did better than this.
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RSWhatty
(@IanWhatmough) reported
@playnewworld working all day come home to just on....... Will be no game play tonight... but hey at least the login page looks nice
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DragonPicks
(@PicksDragon) reported
@playnewworld Fix your login servers 7 hours of connection problems
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ً
(@Bugzvii) reported
I JUST GOT AN ERROR CONNECTION @playnewworld This is a joke now
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Gamerguy1980
(@Gamerguy1980DH) reported
@WildsideMB @playnewworld There is no defending it. Everyone expects issues on a launch. Especially a game such as this, but this is just unacceptable. They happily took everyone's money and now a lot people are left with a game they cant even get in to. The trend continues.
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Stephen Miller
(@AddicTsHyper) reported
@primegaming @playnewworld @Fextralife I've waited twice now to get into the game, when it got to my turn. Error..
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Akjells
(@Akjells1) reported
@playnewworld 5 hours in queue then crash now queue again! Will not be able to play today. Not a game for people with normal lives.
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Sin_A_Man_Bunz
(@Sin_A_Man_Bunz) reported
Well @playnewworld you're evil Queue monster defeated me. Waiting for over 6 hours to play and still being thousands away from joining is rough. At this rate, the server I want to join won't be playable for several weeks. Hope you have a fix in the works cuz this kinda sucks.
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Copperbeardy
(@copperbeardy) reported
@playnewworld really disappointing these login queues, spend more time in the queue than actual having playing the game
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AweCoop @ TheToilet
(@AweCoop) reported
So the "you are queueing for a starting area..." is BUGGEDDD!!! 3 hours with only 18 ppl infront of me and I only moved to 7.... WTF FIX THIS!!! @playnewworld
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Joshua Rice
(@JRice728) reported
@playnewworld Fix the que issue!