New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 03/28/2024 08:25

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (50%)

    Sign in (50%)

  2. Online Play (50%)

    Online Play (50%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
AustriaVillach Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • dark_sgt SgtDark (@dark_sgt) reported

    @RealHecsit @playnewworld I feel your pain man @playnewworld you guys have to fix this ASAP.

  • Pha5C Simplexity (@Pha5C) reported

    @playnewworld Well, I was in game, lag detected and kicked. Sat in wueue for 4 hours then failed to join logon queue. Now I’m back to 1377 so yeah. This is getting ridiculous. I understand server issues, especially at launch but the failed to join login queue and losing my spot is….🤢🤮

  • JimmyBellinger Jimmy Bellinger (@JimmyBellinger) reported

    @playnewworld fix your influence exploit. It’s ruining your game!

  • Elementalistly Elementalistly (@Elementalistly) reported

    @troopek @playnewworld PS: And it is back. As suspected...a lag spike of some sort not allowing me to zone into that section of the world.

  • Theycallme_CT CT (@Theycallme_CT) reported

    @playnewworld third day in a row I continually get failed to join login queue after waiting forever from 1200 WHAT ********

  • Miguel06707782 Babadykek (@Miguel06707782) reported

    @playnewworld @Zaccharyo Hey @playnewworld what Will you do to punish preferibly BAN the exploiters of the now INFAMOUS BEAR CAVE? I think we need an official statement of this issue and ban those people ASAP. Thank you

  • blitzaga Blitzaga (@blitzaga) reported

    @TipsOutBaby @playnewworld Now if there was an actual game to progress through... The problem is after you've leveled through 10 you've seen everything you'll be doing the entire time. It's completely devoid of content.

  • UdcPlays Udc plays (@UdcPlays) reported

    @playnewworld Bruh 800 persons Dced on El Dorado, Got into que and another 100 Dced at once and watched the que jump, I their a problem with the servers going on?

  • Miguel06707782 Babadykek (@Miguel06707782) reported

    @Pineaqples @playnewworld Hey @playnewworld what Will you do to punish preferibly BAN the exploiters of the now INFAMOUS BEAR CAVE? I think we need an official statement of this issue and ban those people ASAP. Thank you

  • Elementalistly Elementalistly (@Elementalistly) reported

    @troopek @playnewworld No. I have seen that. A relog would fix it. No, this is a plain ole wall issue. Maybe an issue connecting to that part of the server farm? What it looks like. And it affects everyone. I saw others slamming into the wall. And I should be able to go to my fort...LOL

  • Miguel06707782 Babadykek (@Miguel06707782) reported

    Hey @playnewworld what Will you do to punish preferibly BAN the exploiters of the now INFAMOUS BEAR CAVE? I think we need an official statement of this issue and ban those people ASAP. Thank you

  • its_chrisbell Chris-Sama (@its_chrisbell) reported

    @playnewworld FIX YOUR DOG **** GAME. GOT A 24 HOUR BAN FOR NOTHING.

  • J_Ole_Anderson Jacob Anderson (@J_Ole_Anderson) reported

    Just tried to do the first dungeon in @playnewworld love the game but a 3 second delay between getting hit and showing the animation is just unplayable. That lag is gating my story quest. I can't progress... this is awful.

  • L337Lauren Lauren Bleszinski (@L337Lauren) reported

    I’ve had bad luck with @playnewworld this week. At 20.8 hours logged on Steam over a few days, I was finally able to get into a low pop server with the queues. Got to level 6, tried again the last 2 days & getting the “can’t establish connection to sever” issue now. Ugh!! @amazon

  • lulsymp888 ihateyoueli (@lulsymp888) reported

    @playnewworld why am i getting a server timed out error trying to spawn in

  • rockmonster685 GreyBeard71_TTV (@rockmonster685) reported

    Absolutely love @playnewworld but I feel like the wait times are outrageous. So until they fix the wait time I'm going back to @PlayApex. Breaks my heart but I don't have 3-4 hours to wait.

  • intrinscbro Intrinsc (@intrinscbro) reported

    @playnewworld Ya'll wanna fix Overseer Zane or wut?

  • sleazeberg Buh-lah-kay (@sleazeberg) reported

    @playnewworld so glad i spent $50 on this game to not be able to play with my friends. TERRIBLE customer service. its amazon for god sake. being unable to keep up with overpopulation is a very poor customer experience. boo 0 of 5 stars

  • Elementalistly Elementalistly (@Elementalistly) reported

    @troopek @playnewworld Yup...that is the issue. I was forced to choose an alternate server for evenings, especially due to my limited schedule. I am watching for the transfers to happen in the hopes to find a server to get together on...but, otherwise, I can't play Orofena...

  • K3L4R4X Matt | Kelarax (@K3L4R4X) reported

    Do I play @playnewworld? I used to play WoW. I like how this game doesn't have a subscription service. Also, it would be a good game to play when I don't want to play Destiny or Fortnite.

  • duckieslap Duckieslap (@duckieslap) reported

    @L337Lauren @playnewworld @amazon I've been playing on Ceryneia and had no issues, sorry you're having so many problems!

  • Zenoxaf Dhafer (@Zenoxaf) reported

    @playnewworld we need a DPS meeter, and fix the UI, we need to see chat at all times and give players a symbol to know their spec in a group

  • maxsonrichards Max Richards (@maxsonrichards) reported

    @Vashtiian @TipsOutBaby @playnewworld That turned out to be an EVGA issue. The problem was poor craftsmanship in their cards. But if you’re scared, just limit max frames in your GPU’s software.

  • JeremyCoulter1 Jeremy Coulter (@JeremyCoulter1) reported

    @shawn13133 @mgio2005 @playnewworld connection/crash. Still not in place.

  • Chawwpy Chop (@Chawwpy) reported

    @playnewworld Server issues still happening?

  • Vashtiian Vashtiian (@Vashtiian) reported

    @TipsOutBaby @playnewworld I can't play till they fix the GPU dying issue. Don't want to brick my card 😞

  • Miguel06707782 Babadykek (@Miguel06707782) reported

    @playnewworld Hey @playnewworld what Will you do to punish preferibly BAN the exploiters of the now INFAMOUS BEAR CAVE? I think we need an official statement of this issue and ban those people ASAP. Thank you

  • CREA7URE 🇺🇸 alex (@CREA7URE) reported

    Sat in a New World queue for 3 hours only to get an error message as it tried to log me in. Now i’m back to 1000+ in the queue. Hundreds of millions of dollars spent on game development and people gotta wait hours just to get in a server. Pathetic @playnewworld

  • mBrodack Matthew J Brodack (@mBrodack) reported

    @playnewworld Hey was having an issue for our server’s first war. Basically 1/2 of both armies were being teleported in place (in town) and were unable to enter the war zone. The whole 15min prep time and 15mins into the war members from both sides could do nothing. Anyone else?

  • Offical_Jackko Jackko (@Offical_Jackko) reported

    @playnewworld yoo your game is lagging like ***. cmon fix it!!!