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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
City | Problem Type | Report Time |
---|---|---|
St. Catharines | Sign in | |
Hamburg | Online Play | |
Bologna | Sign in | |
Darmstadt | Sign in | |
Sydney | Online Play | |
Saint-Martin-des-Champs | Glitches |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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LegoToadeto
(@LegoToadeto) reported
@playnewworld This is an extremely stupid solution that doesn’t do anything to address the actual issue. It only addresses a symptom of the larger issue while further pitting players against each other. This will have no impact on queue times.
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Delphhiem
(@delphhiem) reported
@playnewworld Tbh if you would just fix ur server cap there wouldn’t be a problem lol
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Harley/MystressMo/InsaneGameENT
(@BlaqHarleyQue) reported
@playnewworld tbf i dont agree with banning people for a problem created by the company. A single parent who had to tend to the kids and it took more than 20 minutes either has to sit in queue 5+ hours or afk dodge to play the game. I can understand 45 minutes or so. But 20 ? No. Bad choice
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Frenzy on New World 🛠️
(@FrenzyNW) reported
100.2 Hours played of @playnewworld out of a potential 128 since Tuesday @ 8am.. I don't have a problem, I swear..
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Suad Salkic
(@Cookiemustard) reported
@playnewworld You could fix this by requiring the player to be active by gathering resources, crafting, combat by pve/pvp, etc. That would reduce que times significantly, since people have to sleep and can't stay up forever. Auto-running into walls allows them to block others from joining in.
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DesertfoxOG
(@Desertfox327) reported
@playnewworld Why don't you fix your servers first. If you get DC'd you shouldn't go right back into the back of the queue. There's a reason players are resorting to these methods.
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TheInnsanity
(@TheInnsanity) reported
@playnewworld there is a company on our server mass reporting other company governors and consuls so they're temp banned while territories are able to be war-dec'd. Is there a solution for this problem currently in the works? Just walking in town can get me banned now.
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HYDRATE 🇺🇸
(@Clicks_42) reported
@playnewworld 1. this isnt the first mmo to ever exist. take note of other mmo's to get a feel for who would play this game. 2. servers arent the issue. the issue is that you decided to limit how the player can play the game. if im in Oceana then want to switch to Morrow, i should be able to
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Mitchell Frondal
(@MitchellFrondal) reported
@playnewworld We are getting Lag Detected and kicked to QUEUE. This is impacting 500+ players at same time and moving us to the queue. Its occurring during the WARs. Is there some kind of memory or server issue when this events happen, which cause players to be kicked?
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⬆️UPDOG⬆️
(@cryptotho) reported
@KingVigors @playnewworld Seriously , one disconnect and I'm in a 6 hour queue
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Gage
(@BawzRs) reported
@playnewworld why have you guys still not addressed the problem with your game and GPUs crashing? There is a 400 page thread on the forum of people with NVIDIA 1060s to RTX 3090s producing the same error code and nobody can play. This is an AMAZON problem.. not US .. fix it
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Lif3l3ss
(@Lifelessgaming) reported
@303Apples @playnewworld funny thing is this has been a issue since closed beta and they swear its not automated but it 100% is. And soon as i mention this on the forums during closed beta they locked it. me and my brother during beta 2v6 this group and killed them multiple times next thing we banned.
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Zantes
(@iZantess) reported
@WhoaFlyingChair @playnewworld I ordered this game in Dec. 2019 , i played 3-4h at 1am in the weekend… cant login at all at daytime, for what did i wait? And why the fck did they postpone it?? For a good release?? The fck is this release ??? Noone an login scrubs of devs
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Stenvar
(@golgotah91) reported
@NWCompendium @playnewworld I Hope they fix it soon;)
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HYDRATE 🇺🇸
(@Clicks_42) reported
@playnewworld increase the cap and you wont have these issues. i hate afkers as much as the next guy, but the afkers are a side effect, not the issue
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DankestBears
(@DankestBears) reported
@playnewworld Please any update on the horrible expedition lag? enemies hit 3s before they actually move and it's making captain thorpe in dephs impossible.
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Justin Neal
(@justin_neal) reported
@playnewworld First expedition is unplayable on Charbydis due to lag.
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LIVE|teachergamergg
(@teachergamerGG) reported
Waiting in a queue for hours only to see myself get the "failed to configure" connection error right as I get ready to load in. @playnewworld get your **** together. We paid $$$ for this.
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mike
(@mistermfmike) reported
@jaymhits @AnthonyKongphan @playnewworld Any idea if there was a hotfix or anhthing for the pylon not going on CD when it should? I wanted to use the IG but figured if any part of it was broken i wasnt gonna chance it.
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Otori
(@OtoriSenpai) reported
@playnewworld 4h in Q. When finally loged in - server not response and game crash. I'm pissed off!
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Vinh
(@achillesx90) reported
@playnewworld Is the Australian server down? I cannot find my world!
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Nathan Stienbarger
(@DarkBiCin) reported
@playnewworld can you please fix queues. I shouldnt have to wait in a 2 hr queue to get into game for 30 minutes just to crash and have to wait another 3+ hours in queue
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Paws
(@PawsTTV) reported
For a game that prides itself on the war aspect and territory control, honestly I feel disappointed to have a server restart in the middle of the war. For a PvE problem that's been an issue for days. OK! I'm disappointed #PLAYNEWWORLD
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sam budzicki
(@sambudzicki) reported
@playnewworld please hurry up and fix these que times I was in a que got an error and got knock out of spot in que and now will have to wait even longer the game would be even better if people could actually play it.
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morlako
(@morlako6) reported
@playnewworld queue? what queue? So far its been enjoyable playing on the Chinese servers. no lag either, yall just complaining( whining) !!!!!!
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🎃wlet
(@OwletinSoT) reported
@Sherl0ckSparr0w @playnewworld I got it on steam and haven't had any issues playing, launches like a normal game!
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The New World Compendium | A New World MMO Podcast
(@NWCompendium) reported
@golgotah91 @playnewworld That's a whole different problem anyway. There are more people in the queues than the server capacity can alllow in. So even if you kicked everyone in the game, you'd still be in the queue. That is why they are working on increasing server capacity & add new servers. ~Ark
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Musti 🇵🇸
(@Mustii_66) reported
@playnewworld Messed up tbh. People are doing everything simply to prevent falling into a 5 hour login Q which also fails 90% of the time after a few hours. Increase the damn server cap.
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TheR700
(@Chrys_Everbidge) reported
@playnewworld Why does my game keep crashing please fix this problem, i do every fix online i see and play on all lowest settings, and have well above the games requirements.
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xLOACx
(@loa_cx) reported
@playnewworld Imagine lagging out crashing or just simply getting off the game, just to have to wait 4-10 hours to play the game again. Opening up new worlds, letting players switch worlds isn’t going to fix anything for players who have put 60+ hours in on their world with their company.