New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 04/20/2024 05:45

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Online Play (33%)

    Online Play (33%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaSt. Catharines Sign in
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • El_LamaHh El Lamahh (@El_LamaHh) reported

    @tomdiabloah @playnewworld Don t work with this broken game... stop find excuse for amazon or you work for them?

  • zxJinXxz zxJinXxz (@zxJinXxz) reported

    @playnewworld How about fix your ******* game before trying to sell us more bullshit.

  • killmasa1 killmasa (@killmasa1) reported

    @playnewworld Nerf the GA first then fix the game then we can talk about giving more money :)

  • JrMakaveli8 Patrick Nagel (@JrMakaveli8) reported

    @playnewworld Game is dying. **** ton of empty servers. Same fkn issues since launch. But hey we got skins u can waste ur money on. If this trend keeps up the game will be dead in a month

  • HQ84856403 HQ (@HQ84856403) reported

    @playnewworld @AMZNGameStudios should be ashamed of itself. This is the game you come up with? broken and grindy? i knew the devs have only made mobile games before but i didnt expect it to be THIS mobile-like. azoth is straight up mobile game energy, 2 weeks before it appears on the store

  • Cybrisbob Jaysen Bazinga (@Cybrisbob) reported

    @playnewworld Fix the game instead of making store content.

  • nerdstaunch nerd (@nerdstaunch) reported

    @playnewworld The game is still broken

  • notdevster Devsterr (@notdevster) reported

    @playnewworld Dead game + fix mounts

  • JonFromParis JonJon (@JonFromParis) reported

    @playnewworld Fix mage first.

  • mustbewasabi Krisu (@mustbewasabi) reported

    @playnewworld we are unable to harvest bronze terra wolves for two weeks now....even after this patch. PLEASE fix this!

  • RainbowRatArt RainbowRat (@RainbowRatArt) reported

    @thepigletsquid @playnewworld artists can´t fix coding problems tho and still have to work on something 🐌

  • Wild_Fantasies_ D.N Adit (@Wild_Fantasies_) reported

    @playnewworld Stupid broken game decide to quit after 3000 hours of playtime

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @playnewworld DM me for a better media manger. I won't over promise at a whim or ignore issues and most importantly blank on promoting skins then act like it's the player base fault. Seriously no offense but either you hired someone's kid or over working a person. Which also happens

  • El_LamaHh El Lamahh (@El_LamaHh) reported

    @tomdiabloah @playnewworld Done for repair and reinstall and i still have always the same bugs so... i don t have the perfect cfg but when some action in the game don t charge it s not from my side there are a problem...

  • Melessar Enrique Arcas (@Melessar) reported

    @playnewworld Nice patch, the dryad wolf issue nice repair xD cant logging jajaja GG

  • Greg_XLT Greg (@Greg_XLT) reported

    @playnewworld Hey. I would like to formally request the AGS team to Communicate more Effectively w/ the Community. So far there seems to be a large amount of confusion as to why the game is in it's current state and very little explanation as to why these issues aren't being 1/x

  • Scormey Scormey, attempting to engage Christmas Cheer-mode (@Scormey) reported

    @playnewworld Wow, that stuff is pretty cool!... but how about you get the game actually functioning properly, before trying to sell us a bunch of digital nonsense? (I know, I know... different teams. My point is, this seems really slimy to be trying to hock stuff, when the game is BROKEN)

  • cseddon97 Chris (@cseddon97) reported

    @playnewworld how about you make a balanced enough game so literally we don’t have a comp of 30 GA/WH 10 healers and 10 mages. It’s literally impossible because of lag to use a Dexterity build in war effectively. Balance your god damn game.

  • T3hSpoon toader ovidiu (@T3hSpoon) reported

    @S2K_InVeRTeD @playnewworld I've been hammering at this issue since the Closed Beta, being auto-banned for 24 hrs myself for no reason. "It must be something you did", they said. "It's not an automated banning system", they said. Now here we are. Two months later, Caer Sidi, with 200 players left.

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @playnewworld @itzSpyda Nope. Sry like the game but this is getting ridiculous and your response even more so. Bugs are hard to fix but communication of "checks notes" SKINS is easy. You know they're coming out and something you want to sale. Imagine Coke being like "why advertising" in the early years

  • block_maniacs Blockchain Maniacs (@block_maniacs) reported

    @playnewworld Fix game losers

  • volkodavkh Pavel (@volkodavkh) reported

    @playnewworld Hello to empty servers! Hello to bugs and broken economy!

  • terrence6th terry (@terrence6th) reported

    @playnewworld fix the game

  • foursight_ttv four_sight (@foursight_ttv) reported

    @playnewworld Not worth buying. Fix your game.

  • bloodrone Darth Bloodrone (@bloodrone) reported

    @playnewworld To be honest spending real cash on new cosmetics is a waste of money, if the game continues to have massive issues like nearly biweekly economy freezes due to bugs. This game is currently slowly dying if nothing happens. No cosmetics will fix this.

  • papagilly1697 Gilly Gill (@papagilly1697) reported

    @playnewworld FIX MUSKET POWDER BURN BUG AND ICE CURTAIN MOVEMENT GLITCH BUG

  • justinintime11 justinintime (@justinintime11) reported

    @playnewworld HOW BOUT U POOT THE SKIN DEPARTMENT ON HOLD TILL YOU FIX YOUR #DOGSHIT GAME

  • chris91820336 chris (@chris91820336) reported

    @Ulfberht11 @playnewworld All ready did long time ago care bear. If I don't like my post that's your problem or u can always try and stop me..

  • LogicalForrest I Think (@LogicalForrest) reported

    @playnewworld PLEASE FIX THE STAGGER FROM GETTING HIT BY ANY AND EVERY MOB IN THE FREAKING GAME!!!!!!!! SO ANNOYING

  • JoseleaT Jose (@JoseleaT) reported

    @playnewworld Fix your game and give us real content. Thanks.