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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Kalennbleys
(@kalennbleys) reported
Seen a bunch of complaining about low fps in @playnewworld - just thinking that if you're getting 30 fps in the countryside with your Ryzen 9, 32GB RAM and 3080TI, while I'm getting 50-60fps on my Ryzen 5, 16GB RAM and 1060, the issue probably isn't with the game.....
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p s y
(@PsyGigante) reported
@playnewworld fix the ****** dodge bug
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AEon_27
(@AEon_27) reported
@RexxRyan @KyameronTV @playnewworld I don't understand the issue of not having a mount, when we are given other means of travel. Why not enjoy the game for what it is & if its not up to your taste then find something that is and not try to force the game to do something they don't want
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Evocybernation Gaming
(@evocybernation) reported
@playnewworld With Google Chrome, it cries out in pain. I can bring up the map but it's lagging significantly.
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juliusujxd
(@juliuzjohans) reported
@playnewworld Please fix a transaction log for the company treasury.
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Evocybernation Gaming
(@evocybernation) reported
@playnewworld My browser cries in pain. It's one big lag fest.
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Ghost
(@Synth_Gaming89) reported
@playnewworld Can’t wAit to play it for real but PLEASE please, get the performance issues sorted out. Loved the game though but a 40fps cap on low for me was horrendous
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Murchij1
(@murchison_g) reported
@playnewworld @ghostrat881 Here we go again... the minority cries and the majority suffers. You guys continuing to delay the inevitable fact that no matter what, bugs/issues WILL happen. inb4 this game dies before it ever launches at the hands of those making it. "New Delay"
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JROC
(@JROCCthaGreat) reported
@BigHecLIVE @WilleyDilly @playnewworld Lol Wow a smooth launch's more but it's original was bad, it was broke for an entire month. Didn't play first day stormblood FFXIV huh? Suit quest was broken for an entire day. Lol NW is fine
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Mike_complexION
(@complexION87) reported
@GunnerWhite9 @Hachikobtw @playnewworld It doesn't need to be delayed again though. Sure it has issues but nothing that cannot be sorted out with updates. You know every single game nowadays deals with.
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Techington
(@Techington) reported
@xKokonutMilk @ImMattyp2109 @playnewworld I mean maybe. I've not experience such performance issues in other similar type of games. Not even back in the days of EQ. Even SWTOR ran flawlessly. Again we'll see what happens at release, I could be in for a super pleasant surprise, so could everyone else.
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BeardedDadGamingTV
(@BeardedDadGami1) reported
@isantahaze @playnewworld Ew world runs fine for me with very minimal lag in heavy traffic areas and I have a Walmart PC with and Ryzen 5 3500 and a GeForce GTX 1650 super lol and when I say very minimal it's very minimal
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Pedro
(@evolvPedro) reported
@RBaileysfather @playnewworld Oh for sure but that’s a lot of games that have a heavy grind. Tarkov has that issue every wipe and I’m sure Destiny does too after release of a new season. I’m busy as it is so I won’t be rushing to finish everything.
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ZZav
(@ZZav_) reported
@VertTTV @playnewworld Problem is they can change server names the night before.
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Bill Speer
(@bspeer) reported
@Gr3atL3viathan @MarcelvMartins @playnewworld Not a glitch. Our company had members donating money over and over.
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Cadstler
(@cadstler) reported
@MarcelvMartins @playnewworld They will actually be able to fix more and be efficient if they release it and patch the rest
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Genevacomplex
(@Genevacomplex) reported
@pressedbearsfan @caustic_demon @playnewworld When you say GPU manufacturers what manufacturers are you talking about because the only thing I have found is about the EVGA 3090s being bricked which is old news. And the New world devs still haven't acknowledged the FPS issue...
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Marcel V Martins
(@MarcelvMartins) reported
@playnewworld Dont delay! the game has its bugs, but its good to go! Fix it on hot fixes after release Thx and LF 28th !
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Charlie
(@charliemartnn) reported
@playnewworld Please fix the pvp scaling! other than that great job!
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Nicobay
(@Nicobay5) reported
@playnewworld a LOT of people say that the game will be push back again , because of the big bug and glitch *gold glitch , pvp town abuse , etc*. i wanted to know what Amazon will do if Glitch like that happen in game , to the cheater/abuse player ? game is still planned for the 28? thk
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Mr Dolphin
(@MrDolphin101) reported
@playnewworld Is there any issue with Fae Iron and petrified wood? closed i was only able to obtain 1 out of maybe 4days of constant farming, open beta none, hope there are plants to increase the drop rate of rare items like that.
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Birphon
(@birphon) reported
@SaintXye @playnewworld I don't use Chrome. I use Opera GX. And yes I did try using on Chrome, Opera GX and Firefox. My friends mainly run Firefox and also have the same issue as mentioned above - In Firefox I can get some of the map explored like a very tiny portion before it chugs to 1fps
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Birphon
(@birphon) reported
@Halucinationz_ @ItsSABER_ @playnewworld Sorry to burst your bubble, I don't use Chrome. I use Opera GX. And yes I did try using on Chrome, Opera GX and Firefox. My friends mainly run Firefox and also have the same issue as mentioned above :)
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Hapa_Fodder
(@HapaFodder) reported
@RitaGamer @playnewworld I mean I am ok with them polishing it before release, which is FAR better than most publishers. Our inability to be patient pushes some publishers to release broken games... I'm looking at you Godfall!
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xЭㄹ0𑀦ㄹЭΛΩㅏΔЭΔ
(@xer0nreloaded) reported
@playnewworld @Pocketdeath Well... Another ship i have to crash...
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Techington
(@Techington) reported
@AllPerspicacity @strawhatnub @playnewworld Problem being with that, it's buried in someone's tweet as a reply. If you don't follow said person, you'd never even see the tweet. As for the forums, I never once saw a mention as to the build itself. Most I saw were people speculating it was a much older build than the closed
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JROC
(@JROCCthaGreat) reported
@ColinMarcom @playnewworld Great idea, extract they can't fix it in 2 weeks, lol we need something done now.
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Saint Xye
(@SaintXye) reported
@birphon @playnewworld Try a different browser? Some people had issues using chrome
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p s y
(@PsyGigante) reported
@Casperite2 @playnewworld it was even more broken on open beta 2 days ago
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Kyle Fishlock
(@Archonsc2) reported
@playnewworld Please fix the town board exploits by release! :[ And the duping exploits too. Stop making balance updates and focus on the critical issues. Thank you!