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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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ViniThePuh
(@ViniThePuh1) reported
@sir_doenny @playnewworld Now what I got the same error
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What a ******
(@WhatAWanker__) reported
@playnewworld I'm constantly getting this error: @mm_authresult_ on load up. I played for 4 hours this morning now I can't see any servers. I have friends currently playing. What do I do?
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joe redman
(@joe_redman) reported
@LeviJermaine @playnewworld Had the same issue
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Tobias Reindl
(@tobi_reindl) reported
@playnewworld EU servers are "down" and nearly nothing works - any news to this problem?
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Anna
(@LaellenVS) reported
@playnewworld So any update about the EU login server?
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Ryan Murphy
(@Murphy1up) reported
@m_jastrzebski_ @playnewworld What time do they need? Servers launched over 12 hours ago in EU. MMO's have round the clock staffing. I'd say tens of thousands of players kicked out login server queues is a fairly big issue. Even a simple "we know about this, we're working on it" goes a long way.
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Grynch
(@GrynchGaming) reported
@playnewworld Can you fix the queue, everytime i log in the queue is approximately 200-240 people and I get kicked before I get into the game and have to reque
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UmutINN
(@umutiinn) reported
@playnewworld eu login servers down, any update ? ?
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Chizanu 죄인
(@chizanul) reported
@playnewworld server down
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Kalirus
(@Kalirus_GG) reported
@WildernessYtb @playnewworld @ochapeieiro Did you solve this problem?
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Mattias Molin¹³³⁷
(@Mrmmolin) reported
@WildernessYtb @playnewworld @ochapeieiro Same for me. Was in the queue, got thrown out and does not even get the EU world servers to be displayed. Same error message. Character name: Lisken Wenerius
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⎛⎝ Lord James ⎠⎞
(@LordJamesReed) reported
@playnewworld Erm, cant get ingame having issues - @mm_authresult_Http_error_Response_Code
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Marcus
(@Marcus83012971) reported
@playnewworld Servers down?
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Szymon
(@Szymon04588901) reported
@playnewworld What is currently happening with the EU servers? The character dissapeared. When I try to open the game there is some kind of "internal server error". I can't even join the queue. Not to mention that when I could it got bugged after some time and kicked me out of it.
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SpookyTxe 🎃🎃🎃
(@TxeRincon) reported
@playnewworld FIX YOUR DAMN GAME FOR THE LOVE OF GOD.
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Lylovir
(@lylovir) reported
@ajteve @playnewworld Wow. If only someone could come up with a solution to this totally new problem no one has ever encountered before. /s
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Sam
(@samzTv_) reported
Are the servers down for eu ? @playnewworld keeps coming up with @mm_loginservers_internalseverErrorException and I can’t see any world servers?👀
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MrSnowBall
(@fascinerendste) reported
@MikeMcKie92 @antura_ @playnewworld Had same problem
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Michel
(@FeelTheFearr) reported
@playnewworld i cant login EU server i was lvl 15 my character name is Coitus please help :)
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Crypto Lorax 🌲
(@CryptoLorax) reported
@playnewworld Yooo can't Login, servers are deadd
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Ferionic
(@Ferionic1) reported
@Osxgeekgirl @playnewworld Your character not gone just it can't reload it. atm i only getting connection errors and nothing i can do even join
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Jimmy
(@Jimmy03163640) reported
@playnewworld Hey @playnewworld i have an issue @mm_loginservices_internalservererrorexception what can i do to fix this? i played earlier for 6 hrs no issues then had to log out and cant get back in or past the intro screen
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Sangosa
(@Thesangosa) reported
@playnewworld @Osxgeekgirl Same issue here, so eu server are down or what ?
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Scholar
(@GonzoScholar) reported
@playnewworld So when are you guys gonna fix the EU server so we can actually login ?
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aLmiR
(@donalron) reported
@playnewworld Fix this please
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RiZ
(@RiZ48970928) reported
@playnewworld 13 hrs gameplay and I think I played about 1 of that. Keeping getting errors that exit the game.. Loginservices_InternalServerErrorException HTTP_Error_Response_Code Just exits game or repeats error.
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Finegorko
(@Finegorko) reported
@playnewworld hello i have problems with connection to your server, character name Finegorko, my character evaporated, can u help please
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Corpsehh
(@Corps3hh) reported
I was waiting in que and kept getting kicked out, had an error message and now my character doesn’t exist anymore??? @playnewworld what’s happening?
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Damien Marcov
(@DamienDmarco) reported
@playnewworld thanks for nothing!! amazing game ohh or no, 5 hours queue... later we got an mm_login server error.. no in no out? so awful
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Kakanos
(@realKakanos) reported
@Svoovi_ @JamesPeters98 @playnewworld Yup eu auth is down what I can tell from the error codes I've got