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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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🖖 Bradley🖖
(@Ysylla135) reported
@playnewworld Is there an update to when we should expect this service? I have been looking forward to it since it was announced.
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Josh
(@JoshgamingZ) reported
@playnewworld Hey on our server a lot of us have the Tier 5 azoth staff and we are unable to use it on the Tier 5 required portals. Is this on purpose or a glitch? And if so is it being worked on?
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Kim
(@Mav30855984) reported
@Giffe7 @playnewworld @primegaming Got exactly the same issue, try to talk to support, never get any response
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sin / sinaoblyat
(@RobinFromNorway) reported
@playnewworld please fix this crashing ****, i keep crashing and being put back in to queue.
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James Hudson (James in PA)
(@kakotan2143) reported
@playnewworld If all of the servers are located on the west coast why do we have so many issues on any of them? There has to be a better way to allow my west coast friend to play on the east coast.
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Draxido
(@AomoriWp) reported
@playnewworld 2-------- now it turns out you are not able to change regions, so EVERYBODY is screwed equally, none EU players can switch to EU, no EAST players can switch to WEST or viceversa, do you see the problem now @playnewworld ?
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Qpan
(@detpackman) reported
@CletusBueford @playnewworld the issue of why people are rushing ahead , is because there is no Event Scaling , invasions in all areas are for 50+ , PVP Wars are 50+ in all areas . you have areas that are 1- 25 and 25-34 that these events are are still for 50+ which is bad design choice IMO
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🅹🅾🅸🅽 🆃🅷🅴 🆁🅴🆂🅸🆂🆃🅰🅽🅲🅴 🇨🇦
(@noiseimplant) reported
@Asmongold @playnewworld I'm surprised that as WoW veteran and huge MMO influencer, you didn't see the writing in the sand. This was destined to be a disaster. My server ended up crushing Valhalla's queue times. But, if you play outside of peak hours it was no problem getting on. You did get baited. Lol
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ThatReallyOlddude
(@TOlddude) reported
@playnewworld having issues where I crash anytime I use fast travel. Is this a known issue and is there a fix? Thanks!
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AbruptPlayz
(@AbruptPlayz) reported
@playnewworld Just ran in to an issue with the Papa Bear (Elite) quest, you have to kill Gren and collect Holt's promise ring, I have killed and skinned him twice and it isn't counting towards the quest... Any idea?
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Daniel Hayes
(@Danxbox44) reported
I can legitimately say my faction caused our @playnewworld server to crash
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Sadly, nobody
(@NoneSadly) reported
@Asmongold @playnewworld This kind of seems like the same thing blizzard does where they create a dumb problem and then later on bless us with the solution everyone actually wants
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Mitsuri Kanroji
(@mitsuriiguro) reported
@playnewworld @primegaming pls fix the commander token caps to 50k......
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KingRaliant 👑
(@kingraliant) reported
@blackdahliaxx13 @playnewworld I’ve gotten a bug that leaves me dead and teleporting across 3 zones under the game world floating in mid air. Can’t do anything in game to fix either :/
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Alan Hudspeth
(@A_Hudspeth) reported
@playnewworld anyone having problems on Una-Bara EU server at the minute? I had lag detected then kicked, now it is saying login is unavailable world is under maintenance yet I have a number of friends still playing on that server?
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Rosie
(@thepixiewolfie) reported
@Paradox_EP @playnewworld My issue with this is they are now saying its region locked. We have people who joined West coast servers cause we all believed we would be able to move from our high EAST server to a low WEST and now they are saying we can only transfer EAST to EAST and WEST to WEST.
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Jackal
(@RagingJackal) reported
@playnewworld Yall gonna fix Azoth staff t4,t5 not working anytime soon? Youre hardly communicating about vital issues that slow or stop endgame progression. Come tf on
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verey bowring
(@vereybowring) reported
.@playnewworld Well the transfer announcement has gone so well for you. Can't help but notice that since the server peak last Sunday todays peak is nearly 200k players lower. You need to fix things really fast & avoid "miscommunication". There's lots of angry customers out there.
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Eavr
(@EavrNewWorld) reported
@towelthetank @letsfcancer @playnewworld NGL i got a bug just like your drawing where it bugged my fishing pole and the only way to fix was to close the game. This was during the big queues. It sucked!
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Peeperoni
(@Peeperoni2) reported
@playnewworld game is unplayable and i can't get a refund on steam because I spent over 2 hours trying to fix it. Tried everything nothing is working and everything is up to date and compatible.
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Yeti RAZE Energy
(@TervalentYeti13) reported
@playnewworld I’m loving this game, so addicting! But unfortunately I hit a lag wall. I was fine until today now I can’t fight a mob without lag, hoping it’s just my ISP being stupid😭
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That Witch Akara 💫
(@EmpressAkara) reported
@JinkirinGaming @playnewworld I knew it was cause I was encumbered but I didn't know there was a glitch with it recently lol.
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Aaron Lamping
(@AaronLamping) reported
@playnewworld Well ya'll lied to us then. Glad I won't be able to play with my friends based off following your recommendation. Luckily on paper it is an easy fix. I hope the small billion dollar indie company can figure out how to make this right.
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Jinkirin
(@JinkirinGaming) reported
@EmpressAkara @playnewworld The patch notes referred to it as the "ice skating" glitch. Other than that, I don't know much about it either. This was the first time for me haha
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HeHateMe Picksix Jr
(@HehatemeJ) reported
@playnewworld if you could ******* fix your game so it doesn't lag during WAR which you are forcingon your player base, that would be great
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Brandon Villiamor
(@Brandon_Mode) reported
@playnewworld really needs to back track and fix their problems with region transfers before progressing forward. Listen to your play base.
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NeroBlackrose
(@BlackroseNero) reported
@playnewworld Y’all “I would but I gotta wait for q” peeps gotta find a different complaint cause I’ve seen wayyyyyy to many people getting in with no problem and no q like myself for one of them
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Peajayz
(@Peajayzttv) reported
@playnewworld How about you fix your ******* game. You said this was a pvp game yet cant do any structured pvp till max level and all we have at 60 is outpost rush and wars???? people within the world dont even have pvp enabled. I timed it and u find one person an hour. u suck!
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SilvaDaBarber
(@SilvaMandy1) reported
@Talkto_MeGoose @playnewworld Then after the transfer you would complain about lag and blame new world anyways...go cry somewhere else dude
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Griff
(@GriffethGaming) reported
Anyone else having issues with the @playnewworld servers today? Major delay with skills, being unable to do heavy attacks or swap weapons.