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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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shan wow
(@veuveee) reported
@TDMastertime @playnewworld You’re better off submitting this in a report not on their Twitter. Bots have been an issue for a while now sadly. Hopefully they take care of this one!
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Cudl 🦝
(@Tohlevi) reported
@SlavicVarg @playnewworld Nope, still waiting for Amazon player support to handle the issue.
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Guigaojp
(@guigaojp) reported
@playnewworld hello good afternoon, so lately I'm facing a ms lag on the nw I use GFN, I play on the Brazilian server because I'm from Brazil it's been having a lag since Monday and one keeps throwing responsibility to another and they don't say anything what's happening
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cutegiraffe
(@cutegiraffe6) reported
from
Fairmount, Ontario
@playnewworld banned for saying LOL during an opr, You ask people to provide proof they weren’t harassing people but you lock us out of our accounts and don’t provide chat logs. customer service couldn’t be more useless. You don’t review reports you automatically punish people :)
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ELiTeZ
(@ZyNcELiTeZ) reported
@playnewworld Not to mention that there are bugs even though this update was delayed by a week... I am not trying to make it seem as the game is bad because in general it isn't, just this update has caused issues.
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Jake
(@AngryGamer95) reported
@playnewworld I hope you actually read and scroll through comments and see the players are trying their hardest to communicate to you the issues that actually need addressing. The only reason you have this many players left is that there's nowhere else to go. ( D4 **** the bed, yall lucky asf)
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𝒯𝑜𝓃𝒾 𝑀𝑜𝓇𝑒𝓃𝑜 ⸝͟๏︠
(@toni_moreno93) reported
I have been stuck for 2 days with the character behind the textures of a mountain, in @playnewworld I contact @amazongames and they tell me what is there, I find the technical service of the company, and *********** the few players it has.
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Doğa Mermertaş
(@mermertasdoga) reported
@playnewworld nothing, game is dead and you are doing nothing to fix it
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Artorias I'm her's Vermillion
(@ArtoriasV) reported
@Gilbert_OBrien1 @playnewworld Blah blah gamers are supposed to complain it makes devs do their job and fix crap so go suck on a rat company white knight
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Cal
(@WigglesJust) reported
@BigIrishLIVE @playnewworld Of course or will. New world has suffered from the same issue since it was released. Content takes too long and when it does arrive it's buggy and under cooked.
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Chikaputo
(@PauloSusano96) reported
@jameserwilk @playnewworld People talk about that all the time, but wouldn't latency be a problem. I definitely agree with you.
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Shults 👾
(@ShultsGaming) reported
@Elysium85_TTV @playnewworld This game made 20+ million and it's backed my Amazon. Do better. Inexperienced team that was in way over their heads from the beginning. Hints why it took them almost the full first year to fix the problems at launch and features that just weren't there at launch.
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JONU
(@Enoyingtvv) reported
@playnewworld You did jot rly fix the items, you still cant move locked items , more than one at a time
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Youredoneson
(@Youredoneson666) reported
@Archaic_Machine @playnewworld So buy a house, tele to your house, then tele where you need to? It was an issue before when house tele cost was high, but now its dirt cheap. Stop being lazy and use ALL the games mechanics to get around.
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ComicBooksPlus
(@4ColorCrack) reported
@ShadeyGamez @playnewworld Someone above said login out of steam might fix it. Gl
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EarthlyThings
(@OfEarth_) reported
@LushenAZN @playnewworld It’s $20 for 3 months still cheaper than a WoW sub or any other pay to play service
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Naeri
(@Naeri_) reported
@playnewworld @primegaming I never get the drop. Each time i try to trade it never appears in my account. Fix ur game, pls.
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Sir Chardo
(@Sir_Chardo) reported
@Lemilis1 @playnewworld Id rather new content because even with a delay there will still be tons of problems.
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🎃 Spooky Scary Storm 🎃
(@Thevaderswifey) reported
@playnewworld See? you treat us in the most disrispectful way. u r not being transparent about the issue, and also, are giving us false information time after time with the delays...
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Snpminermen
(@snpminermen007) reported
@veuveee @playnewworld unreal! they delayed it for what then? ooo to piss off the people who were in the hunt for the leaderboards???... cuz they surely didn't delay it because of quality issues... lol
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Shults 👾
(@ShultsGaming) reported
@EagleGarrett @playnewworld It took these devs *almost* 2 full years to fix the game. To bring creatures that should have been there since launch. They have released 1 FREE area in 2 years. They haven't really made money on this game other then box cost and cosmetics.
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Felipe Andres (Invicto5000)
(@FelipeA77253204) reported
@playnewworld Call of duty Game .Ranger is extreme op In this Game broken
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James Wilk
(@jameserwilk) reported
@PauloSusano96 @playnewworld latency is not the term you are looking for that is a person to game problem not a game problem.
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Jake
(@AngryGamer95) reported
@playnewworld You developers really are out if touch with your player base, the dwindling player base you have. Ridiculous waits in-between content, months on end without addressing absurd weapon issues, lack of content for pvp and end game. Games gonna die if you guys don't actually try.
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G5| Regenerador Lover
(@G5ToxicKing) reported
@AJ_47biotch @playnewworld Wallet issue
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wu | 35465.eth
(@isthiswu) reported
@pachnoc @playnewworld seems like it's the same issue!
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TheCasualGamer2385
(@TCG2385) reported
@Darth_Mortarion @playnewworld I mean yeah they have been doing a lot better with listening to fans and trying to implement things that they want. I feel like my issue is more the fact that almost everything that people have complained about from the start should have been in there from the start.
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Manc_Viking
(@Manc_Viking) reported
@ShultsGaming @cheetum @playnewworld Ehhh maybe, the lack of content is from everyone scrambling to try and fix all the bugs that the alpha teams had been telling them about but got ignored on. Having your exploit reporting system being open to the public really didnt help at all.
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Majson
(@xmajson) reported
@zpleat @playnewworld The issue is no one on pbe liked it.
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Shults 👾
(@ShultsGaming) reported
@Elysium85_TTV @playnewworld AGS is a group of inexperienced game devs. That's the major problem. That's why it took 2 years.