New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 03/28/2024 12:50

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (50%)

    Sign in (50%)

  2. Online Play (50%)

    Online Play (50%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
AustriaVillach Glitches
Map Full Outage Map

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • wonkeysmoker David (@wonkeysmoker) reported

    @playnewworld doesn't a queue indicate full? i got dc'd and then ended up in a 1300, 6 hour queue and cannot play until tomorrow. fix dc's being able to get back in.

  • eveworlds capi (@eveworlds) reported

    @playnewworld Can you please fix the server lag when entering an expedition? It is impossible to do the mandatory level 25 expedition, the enemies have so much lag that they hit you meters away without starting the animation.

  • AnarchyCrow8 anarchy_crow8 (@AnarchyCrow8) reported

    @playnewworld i am unable to log in the game keeps saying connection error

  • ferdelance72 Sean Keohane (@ferdelance72) reported

    @playnewworld Can you guys fix the war bug that's been in since beta? We lost 20 people on our army do to the teleport bug

  • _DSOUL_ D-Soul (@_DSOUL_) reported

    @playnewworld But can you fix dungeon lag tho?

  • ScuffedSenpai ScuffedSenpai (@ScuffedSenpai) reported

    @playnewworld Very sadge! Amazon own AWS - which is the biggest server cluster in the world, and they said server issues would be fixed by launch 🤬 BUT! It’s not as easy as 123, there’s some tough decisions to be made by amazon rn. Everyone on twitter seems to be a dev, have some patience 🥱

  • oWhiteops oWhiteops (@oWhiteops) reported

    @St3v3w4it3 @playnewworld And how would that fix the issues with having over 40% of servers with 0 population like they tweeted earlier? People need to spread out.

  • siimplyaaron aaron❄️ (@siimplyaaron) reported

    @playnewworld ever since i downloaded this yesterday, i’ve been having unplayable stuttering, not only in game, but also in the menu. not complaining or anything, just letting you know because i don’t believe it has anything to do with my end. i’ve seen others have this problem too.

  • gueinevere Christina Marie (@gueinevere) reported

    @playnewworld Can you fix the servers already? forced invasion in EVERY territory simultaneously has completely frozen the Aztlan server. Literally NO ONE can move.

  • soulidarksoul Souli the Dragon #Unleashthedragon (@soulidarksoul) reported

    @playnewworld When the twitch drops will be delivered? Also, there is some issues with creating a message of the day in the companies.

  • mystvb Myst 🇲🇦 (@mystvb) reported

    @playnewworld Can you fix the game freezing sometimes?

  • NeitzertAustin Austin neitzert (@NeitzertAustin) reported

    @nick60073501 @playnewworld It's fixed my guy been playing since launch and not a single issue...

  • RealSolaroid Solaroid (@RealSolaroid) reported

    @playnewworld Dungeon lag next please :)

  • imTheChozen1 Jake (@imTheChozen1) reported

    @nick60073501 @playnewworld You’re behind the time. That was announced as an issue by the graphics card provider and the faulty ones were replaced free of charge.

  • Derized_ Derized. (@Derized_) reported

    @playnewworld Do you guy's plan to do anything about the AFK people issue? It's probably a bigger issue at least for people already with a character on a server and people never logging off.

  • dfeusty dfeusty (@dfeusty) reported

    @playnewworld When you gonna fix the queue disconnects??? Been in queue all afternoon, DCed... Back to 1200.....

  • marvinwsousa_ Marvin Watson de Sousa (@marvinwsousa_) reported

    @playnewworld What`s happening on SEA servers ? Servers are instable, lag detected, players who can't join the war, cause they are in looping on loading screen. Shame on you Amazon !

  • ziakio Cypher Valentine (@ziakio) reported

    @playnewworld Remove auto run afk exploit like u realized 50% of ppl are using this cuz they know how bad ur ques are, like I haven been able to play since launch. But uk don't increase the cap to fix this whole issue

  • Alrithin Alrithin (@Alrithin) reported

    @playnewworld @MitchMalaby You'd think there would be a moment of grace for people to login if their in-game just froze

  • Paradox_EP Ethan Price (@Paradox_EP) reported

    @theonlyshawnobi @playnewworld U have to relog to fix several issues currently in the game... So if I want to fix tracking on compass I have to relog. So I'll wait till queue is low to do that? So that's why it would have to be safe? Do u actually read the tweets? Clearly not. All this was said.

  • SWE_Motorizer SWE_Motorizer (@SWE_Motorizer) reported

    @playnewworld The Lag Detected is insanity! Seriously!

  • MarcelvMartins Marcel V Martins (@MarcelvMartins) reported

    @playnewworld Ok ...today i've got DC'ed from a server (server crash) and when the game auto-reconected me, i was on the final of the queue thats NOT FAIR...if THE GAME DC me, why would u throw me at the end of the line? cmon, fix this if a player dc he has "10 minutes" to reconect w/o lines

  • lu2xOnJah Lu🇵🇷 | CW: Star Wars Visions (@lu2xOnJah) reported

    @playnewworld I just got in the game after waiting for an 800 player queue and I get in I'm walking for a couple seconds then recall inn and my game crashes and it tells me I gotta wait in another queue of 900 and I'm just worried if yah don't implement crash protection u will

  • siimplyaaron aaron❄️ (@siimplyaaron) reported

    @playnewworld downloaded the update, by the way. not the game. i’ve been playing since tuesday with no problems until after the update yesterday

  • Calhoon222 Calvin (@Calhoon222) reported

    @playnewworld FIX THE GOD DAMN QUE

  • Paradox_EP Ethan Price (@Paradox_EP) reported

    @theonlyshawnobi @playnewworld Weird can't enjoy the game when I get lag detected bug and have to relog lol. Or when I can't find iron or half my other tracking on compass so I have to relog but don't know what queue is at the time. Clearly ur tweeting and not enjoying the game as well huh?

  • CiscoStuYT CiscoStu (@CiscoStuYT) reported

    @playnewworld Aztlan just died as soon as the invasions started... its the only server down... #NewWorldMMO

  • RealSolaroid Solaroid (@RealSolaroid) reported

    @playnewworld I'm loving the game so far but PLEASE fix your dungeon servers. Every single instance has a 2-5 second delay and using my super spiderman instincts to predict attacks 5 seconds in advance is borderline impossible on bosses I've never encountered before.

  • Paradox_EP Ethan Price (@Paradox_EP) reported

    @playnewworld How about show existing queue for players inside the world. This would prevent auto running and help people know when it's safe to relog to fix the countless tracking bugs that still exist from closed beta.

  • Paradox_EP Ethan Price (@Paradox_EP) reported

    @theonlyshawnobi @playnewworld Yeah more servers help me. If I wanna fix tracking I should just login to another server with no character and start over. Damn ur a genius. Oh and then do it again when I get level 25mining and iron tracking breaks. And again and again.