New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 04/20/2024 01:10

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Online Play (33%)

    Online Play (33%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaSt. Catharines Sign in
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidCristTX David Crist (@DavidCristTX) reported

    @Arx1337 @NoSQLKnowHow @playnewworld The problem is all the hard-core players skipped everything and got to 60 and grinded for gear when it was easy. Everyone else who leveled slowly and enjoyed the game got screwed when they lowered droprates and buffed elites. They are caught in a catch 20 with no way to gain GS.

  • ScumlordStudios Danny France - Scumlord. (@ScumlordStudios) reported

    @AlphaNovah95 @playnewworld Voted biggest broken game 2021 lmao

  • Jayplaysonline Jay 🐻 (@Jayplaysonline) reported

    @AlphaNovah95 @playnewworld Game sucks. Maybe if they’d fix the **** and have proper endgame content people would vote for it. **** outta here with this.

  • LoaOfAnxiety 𝙴𝚣𝚊𝚎𝚕𝚊 🌿🌙 (@LoaOfAnxiety) reported

    @playnewworld Can you please fix the server population problems and trading post issues? It's been over a month. I'm excited for the idea of new content too, but it's not going to matter if people can't play.

  • JerseyFinFan Dead Inside Dolphins Fan (@JerseyFinFan) reported

    @SilvaMandy1 @OldDirtyRobot @playnewworld In other mmos healers can't typically wear heavy armor lol that's the problem. It's not balanced well enough yet. They need to be more vulnerable or less effective. I think the answer is more vulnerable so that pve isn't effected.

  • felipejjurado Felipe Jurado (@felipejjurado) reported

    @windscribecom @playnewworld It’s impossible to login. Always the same error: Invalid CSRF Token. Any suggestion?

  • knamliss Knamliss (@knamliss) reported

    @Ayo_ItzRed @playnewworld So it remains that the biggest issue is the devs don't know what they want the game to be. Sandbox? Or themepark? It's obvious they can't do hybrid well.

  • JerseyFinFan Dead Inside Dolphins Fan (@JerseyFinFan) reported

    @benyu87009636 @playnewworld Spear/Bow shouldn't have much of an issue killing a healer 1 on 1. I swear if I miss 1 shot forget about it. I've hit as high as 10.5k (PVE but still, I hit hard) and if a healer wants they can pretty much just stay heal himself back to full immediately.

  • Imagina79982216 Imaginarium (@Imagina79982216) reported

    @playnewworld @thegameawards Lol don't embarras yourself. You lost 800k players in just 2 months. Broke the game countless times. Had hidden updates behind players backs. So many data leaks. Dupes, broke economy. Copy paste content. Gold scammers. Broken maps and mobs. Coding in chat. You suck.

  • Ssheedy_ Ssheedy (@Ssheedy_) reported

    @playnewworld @thegameawards Sorry, We have discovered a bug with the voting system. We had to disable it until we find a fix. We will update you more after Christmas

  • JerseyFinFan Dead Inside Dolphins Fan (@JerseyFinFan) reported

    @playnewworld And I've been complimented on my DPS by opposing companies so I know it's not my DPS. I don't have an issue killing anyone else.

  • Joachim8675309 Joaquin Menchaca (@Joachim8675309) reported

    @playnewworld Any update on schematics that simply delete, you don't learn the recipe? These are from Ebonscale, and they are still broken. Many have posted in forums and support, but it isn't even acknowledged.

  • iLangston_TV Langston (@iLangston_TV) reported

    @betwixtthebuns @thoftv @playnewworld You absolutely can sell things if they are valuable. The issue is the markets are just filled with high GS trash. Now the quality items will rise to the top and crafting will be more relevant.

  • badgeekluck Harun Baş (@badgeekluck) reported

    @playnewworld @thegameawards Fix your report system, enemy faction companies or same faction companies members abusing report system for banning important people for companies.

  • TheTimWoodruff Tim Woodruff (@TheTimWoodruff) reported

    @inflamestrike @playnewworld @thegameawards "best game of the year.... But totally broken" - checks out.

  • x_Kokujin_x サントス (@x_Kokujin_x) reported

    @playnewworld @thegameawards Fix them bugs first smh

  • DFire13 DFire (@DFire13) reported

    @playnewworld are you guys going to listen to PTR feedback this time? or just rush the patch out the door, and fix it later?

  • HeIlstrum Dizzy (@HeIlstrum) reported

    @playnewworld How about you fix the ******* Dryad Wolves they have been un farmable for two WEEKS. sorry you have to "ANTHEM" your game to the ******* ground but that **** should have been caught in Alpha not after your player info gets gathered for months. #Wrongmove

  • thoftv Thof (@thoftv) reported

    @iLangston_TV @playnewworld Pretty much everything I've read/seen from development notes, interviews and the like goes to prove that. Their management is someone who just moved from another part of Amazon and has no clue how to develop a game. Basically said they'd "invent" their way out of issues.

  • Lifelessgaming Lif3l3ss (@Lifelessgaming) reported

    @BagginsTV @playnewworld You mean just like they ignlred feedback from the alphas? They dont care this PTR was just a way to try to make it seem like theyvare going to listen. To hang on to whos left. I played during alpha i pre ordered cause i hoped they were going to fix things by launch they 1/2

  • FaeryAbsinthe Sunstonefire (@FaeryAbsinthe) reported

    @omfgjessixa @playnewworld @amazongames Dude, I'm too afraid to login. Scared I'll breathe and get banana'd.

  • Jayplaysonline Jay 🐻 (@Jayplaysonline) reported

    @playnewworld @thegameawards Lmfao. Are they ******* high? This game will be empty in a few months if you idiots don’t fix the ****.

  • MlcLucian Lucian.M (@MlcLucian) reported

    @AlphaNovah95 @playnewworld So..now we vote a broken game to the core as a best game...cool! Like I said, I do like the game and hope to succeed big time, but not in the state that it is right now. I do have over 600 hours in it as well.

  • CrimsonEther Crimson_Ether (@CrimsonEther) reported

    @playnewworld Please fix the UI issues. The compass still breaks, muting Global still causes chat lag, I've claimed the same achievements every single day since the last patch that was supposed to fix them, war/invasion banners on the map still don't stay dismissed.. Please? 🥺

  • WaffleMcG Waffle McGillicutty (@WaffleMcG) reported

    @playnewworld The day I log in and see the jewelry I worked so hard to craft for myself get downgraded from 600 gs will be the last moment I spend in your broken game

  • Drawled Supply (@Drawled) reported

    @playnewworld @thegameawards How is it going to be the best multiplayer game of you cant even fix major game breaking bugs? I don’t get why companies focus on this kind of BS before their game is in order…

  • chosenome35 Chosenome35 (@chosenome35) reported

    @brendinfourie2 @playnewworld Ahh so you are the reason they buffed a broken weapon. You mouth breathers have zero skill so you get beat learn to play lobster lips and stop raging at every death blaming everyone else Because you are ***

  • kkawahata Keith (@kkawahata) reported

    @Tocelot @playnewworld Fair enough. My thoughts were more of a counter balance to what I perceive as an unnecessary overweight in these early days. Do you think Halo Infinite could fix monetization or is it fatal? I'd bet on the former.

  • kkawahata Keith (@kkawahata) reported

    @Tocelot Disagree. Forever fun > all else. A good economy will not make a fun game and a broken economy will rarely brake a game. Is @playnewworld dying because of the gold exploit? Designers/*** and players will adapt as they always have, Diablo2 SOJ economy comes to mind.

  • MlcLucian Lucian.M (@MlcLucian) reported

    @AlphaNovah95 @playnewworld I know it was a slim year for games, but not this one. You have your opinion I have mine. But if we start voting for broken games as " best" is just sad. If they win think how many more broken games we will get because we as a community will allow this.