New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 03/28/2024 09:30

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (50%)

    Sign in (50%)

  2. Online Play (50%)

    Online Play (50%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
AustriaVillach Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • LemonUK3 LemonUK (@LemonUK3) reported

    @playnewworld So you guys complain when they take the servers down for an update and now you complain they are delaying it because of your complaints about taking it down during players peak times? Can they ever win, cut them some slack... every company starts somewhere and learns

  • Paradox_EP Ethan Price (@Paradox_EP) reported

    @Justmehran1 @playnewworld It's a service game. If everyone quits playing and if dies then there's no new content. Then the ppl that do play get no more game support. See how keeping players happy is key with these games.

  • Paradox_EP Ethan Price (@Paradox_EP) reported

    @AlfieGman @Justmehran1 @playnewworld The problems with mmo communities is that when a company lies and get called out? Weird.

  • LAMAOLAMAO1 LAMAO LAMAO (@LAMAOLAMAO1) reported

    @playnewworld please fix and return outpost rush already

  • Joaquin_Shady ShadyWolf (@Joaquin_Shady) reported

    @playnewworld Fix the crashes pls.

  • matiasmr55 MatiASMR (@matiasmr55) reported

    @playnewworld fix the game crashing guys

  • ItsHalvar Halvar 🍺 (@ItsHalvar) reported

    The netcoding for @playnewworld NEEDS some love, Wars and open world group pvp is literally just picture frames. Everyone is stopping and disappearing, I play on 160 ping so understandable for me but people with 40-50 ping have the same exact issue… this is really bad.

  • Arcanes_Dawn Arcanes_Dawn (@Arcanes_Dawn) reported

    @pandaguild @playnewworld I am going to be honest with you guys. When I started playing, I hated you guys severely. Ya'll took the entire server's territory and zerged everything. It began to not be fun and I almost switched servers. Now things have evened out and fights have broken out and resolved 1/2

  • RC_Peque1 Peque Le Pew ✌ 🇨🇱 (@RC_Peque1) reported

    C'mon guys @playnewworld Nvidia players just wanna play. we can lose wars cuz of the #Crash #FixIt

  • Paradox_EP Ethan Price (@Paradox_EP) reported

    @msisdn2 @playnewworld No those things I don't even care about. Lol. It's the same server world issues, no region transfers. No "full" severs transfer

  • _NINE_________ F•R•I•K•C•H•A (@_NINE_________) reported

    @playnewworld world transfers don't mean **** until the fix the gigantic quest-gate with well-guardian; our server doesn't allow character creation yet the only ppl who can participate in the fight are ppl who have never cleared it

  • xtafii11 xtafii1 (@xtafii11) reported

    some fix for crashes since the previous update crashes all the time (my pc is high-end) @playnewworld #NewWorld

  • Reglitch_ Reglitch (@Reglitch_) reported

    @playnewworld As a company it is extremely frustrating to coordinate 50+ people to put a zone in conflict state just to be blocked by an invasion, when is the fix for this planned?

  • Rheolith Tibo Senesael (@Rheolith) reported

    @Paradox_EP @playnewworld I mean downtime is during prime time for EU anyway but that doesnt seem to bother you... Some servers in EU were down for 11 hours and we dont even get any compensation, even activision gives some compensation for problems. But aside from that, love the game

  • LBenchmarks Lazy Benchmarks (@LBenchmarks) reported

    @TheCamiimii @playnewworld Unfortunately the problem is all of our friend group had planned to level together, the ones that stayed are now 60 and there is no end game content to warrant them playing and the open world PVP on our 'full' server is dead due to zerg companies.

  • AlfieGman Alfonso (@AlfieGman) reported

    @Paradox_EP @Justmehran1 @playnewworld First of all you don't pay a sub so get off your high horse. You bought a game that you get to play for free for the life of the game. Second. It's comments like yours that just shows the problem in mmo communities.

  • dwise091 Devon Wiseman (@dwise091) reported

    @SunliteShadow @playnewworld Seems like a you problem then, you had tons of time to move to a different server. I had a 2 hour wait the first few nights on my server but I certainly wouldn't be hanging around if that was a routine thing. Sounds like you have popular streamer(s) you're trying to play with

  • Paradox_EP Ethan Price (@Paradox_EP) reported

    @Rheolith @playnewworld No that's a problem I have as well. I complained about downtime being that long as well. I didn't like the first time of I think 5 hours? That's waaay to long. And each region should have it at separate times. Or at least each continent region. NA/EU

  • AlessandroXenu Alessandro Nanni (@AlessandroXenu) reported

    @SaltyWedges @playnewworld oh yes, definitely amazond could not guess that 2/2.5k ppl per server would had create queue problems and discontent. I legit stopped playing cause there where no way my group of friend could all play together even after restarting in a new server after 2 days

  • _NINE_________ F•R•I•K•C•H•A (@_NINE_________) reported

    @playnewworld fix well guardian and consider adding a mechanic that doesn't kill light-melee playstyles past level 55

  • 5chmorgus Schmorgus (@5chmorgus) reported

    @playnewworld I just got to say, I love this game! After first reset of character on a low pop server, I've had (close to) zero issues (SUPER rare for a mmorpg)! GOOD JOB dev team! I know it's a pain reading all the badness, but stay awesome!🤟

  • FormLIVE_ Formal intention to stream (@FormLIVE_) reported

    @playnewworld Will players with a character in the worldset they wish to transfer TO have any issues?

  • freakelias Elias (@freakelias) reported

    @playnewworld Ok put it out on monday no problem

  • Wolfy_910 Wolfy 910 (@Wolfy_910) reported

    @playnewworld Fix the ******* mass reporting bullshit. Why even attempt a war when you can be banned for nothing ! PATHETIC

  • TheGummiJay GummiJay (@TheGummiJay) reported

    Dear @playnewworld, can you fix the Company 'Message of the Day' bug, that's been there since Alpha, which leaves Keybinding on while typing. If I try to edit it & type the letter M for "My", it opens my Map. If I try to type the letter O for "On" it opens my Social menu. Thanks

  • 93Rncb matias arancibia (@93Rncb) reported

    @playnewworld When are you adressing the issue with the crashes. Hope you dont wait until wednesday to fix it.

  • AvionBlack6 Avion Black (@AvionBlack6) reported

    @playnewworld Let the complainers, complain. They obviously think they’re problems are more important than the thousands of patches these game devs come across a day. Show some sympathy and patience people. Be realistic with thinking about how hard they’ve been working every day and grow up!!!

  • TheRealNotMatt ̶ ̶M̶a̶t̶t̶ (@TheRealNotMatt) reported

    @ItsHalvar @playnewworld It’s weird because the first war I was in around a week ago didn’t have the issue very much, but the last few I’ve been in were exactly as described. At times everyone just freezes up for 10-15 seconds at a time.

  • CodyWar61059555 Cody Warren (@CodyWar61059555) reported

    @Real_DanMan @playnewworld Jesus bro its been not even a month since its been out. Quit your dam complaining, if you want to see "changes" then look at the dam patch notes. I am max level and the ONLY issue that is huge in my opinion is wars and ways to exploit that. Amazon is doing a good job.

  • Korican86 Shane (@Korican86) reported

    I quit I am running an i9 processor with a titan x 12gb graphics and 64gb of memory ddr4 and this game crashes and black screens and its only this game @playnewworld #NewWorldMMO Fix your game I shouldn't have problems I like the game but I quit until u fix this