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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Christiaan Vorster
(@08a0f096fc794ec) reported
@playnewworld can you please fix your game. I was really enjoying the new world and understand that no game today will be fully release without bugs. But today when I logged on and try to sell stuff on the market (with the items in my inventory) it stated "insufficient items".
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Snuffleupagus
(@April03972320) reported
@playnewworld You fix one thing and something else goes wrong. CAN YOU PLEASE FIX CRASH POST aka outpost. I’m getting threatened on my server for being reported because I like outpost and they said I’m asking to be reported because it’s making the server crash.
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Adam L. Cobden
(@AdamCobden) reported
@playnewworld CANNOT KILL THE HELLMOUTH DOOR IN SCORPIUS NOW BEFORE THE ENEMIES RESPAWN. We ran this two man no problem before the patch. Now, five minutes to take down MAYBE 20% of the door’s health. Literally banging our head against a virtual wall. Tentacles everywhere now. Lame AF
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KnightOC 🗑 Tyler
(@TheKnightOC) reported
@Nurse_Echo @playnewworld It’s actually a balanced fix here. Level 30ish and 60ish mobs both giving quints was meh. High level wolves and bears giving 120 or so motes is just better.
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Kenny
(@stackedwoolongs) reported
Won't be playing/streaming @playnewworld until the game is actually playable lol Was really enjoying it and happy for a new MMO, but it's just nearly unplayable with the stability issues, disabled/bugged things, exploits, etc. I feel like I'm wasting my time. Casual play even.
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𓂀 Ori Zilbershtein
(@OriZilbershtein) reported
@playnewworld made another patch, now, every time you login after 2 minutes it says "Lag detected" and kicks everyone out of the server, EVERYONE. I am really trying to keep on this game, truly I love it.. but it starts to be a problem.
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Антон Гороховский
(@Krestnik02) reported
@playnewworld Eden US EAST. Instance system is totaly broken. Endless queas for PVP or Dungeons. Fix it!!!
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Snuffleupagus
(@April03972320) reported
@playnewworld You fix one thing and another goes wrong. PLEASE FIX CRASH POST aka outpost. I’m getting threatened to be reported on my server for signing up for outpost because it makes the server crash. Granted it’s not my fault….but still my favorite thing to do lately. Please fix!
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Snuffleupagus
(@April03972320) reported
@escape1979uk @playnewworld Might be best because they constantly have issues granted overall great game but there is sooo many issues.
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trib00n
(@letsplaytrib00n) reported
@playnewworld Why you start a Test Server when you dont fix the bugs we found? Thanks for the next imbalanced broken Weapon
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Viva La BAD
(@VivaLaBAD_) reported
Outpost rush in New World is bugged and won't queue after yesterday's update...but apparently only on my server? (Themiscyra)😥 Plz fix, I need to PvP this weekend!!! Queues were not starting at 50/40 players @greghenninger @playnewworld
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MIQQA🏴☠️
(@micahsmith) reported
Every person I know that doesn't suffer addiction issues has already quit @playnewworld. For those that remain, help is out there. Call 1-800-662-HELP (4357) for help with your addiction and quit self-harming today. #NewWorldMMO #addiction
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The ****** Philosopher
(@TheStonedPhilo3) reported
@playnewworld Hey so instead of releasing new content why dont you fix the trading post. Be kinda nice not to have it glitch out and reset everytime I go into it. ******* *********
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Pedro Ivo Rodrigues
(@PedraoSW) reported
@playnewworld Kukku server is lagging hard every few seconds to some players only. Please take a look.
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Kenny
(@stackedwoolongs) reported
@playnewworld Seems like there are continuous stability issues still... US East Ohonoo is a powerpoint for me
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Redz
(@Ayo_ItzRed) reported
@Kh3jan @playnewworld THIS post makes a lot more sense now that the patch came out, not 2 seconds after the post with no knowledge of what’s happened…if furniture still can’t be touched, then that means the dupe issue isn’t fully resolved, therefore it needs to stay untouched, GG
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Aidan Johnson
(@AidanJo60287440) reported
@playnewworld can you please fix dungeons on eden? you cant enter any expedition
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Wattestok
(@wattestok) reported
@NerdGirlGasm @playnewworld Just give it time and it will all come to a good end, every patch it will get better. See a bug? Feedback it ingame like me and many others so it gets noticed. It is not only the devs that are working on New world, it is also people like you and me that help fix these things.
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Adam L. Cobden
(@AdamCobden) reported
@playnewworld Can’t even get into the Hellmouth door at Scorpius now. Been doing these jackass legendary weapon quest steps with my buddy for a week and the two of us can’t even get into the door before all the enemies repsawn. This was not remotely a problem before.
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Lesiaf
(@Thalesiaf) reported
@KR155_ @Raspov1 @playnewworld Then again every fix brings another 2 bugs/glitches haha
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Tech Nick's Hardware
(@TwitchTVxR1ZEx) reported
@playnewworld This ain’t it. Almost unplayable with regular mobs stunning you every time you take damage from them. How have you introduced even more server side lag?
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Kronick
(@Kronick_R6) reported
@playnewworld expeditions are not working
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𓂀 Ori Zilbershtein
(@OriZilbershtein) reported
@playnewworld Well.. now it simply says "LAG DETECTED" and kicks everyone off the server every 5-10 minutes.
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Dead Inside Dolphins Fan
(@JerseyFinFan) reported
@MMORPGcom @playnewworld We lost a territory due to the lag that was so bad, we were all just basically standing there watching nothing happen on our screens while the other team was able to take over. @playnewworld can you please fix this by sending me like 50k gold? That'll fix it. Ty
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dan
(@mu7eed) reported
@playnewworld worst patch ive ever seen, fix one bug make two more! terrible lag, 0 damage, one shotted on spawn just go next, no armour drops YESSS playable game!! awful decision making over there, let me know when youve fixed it
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😅 Maybe 2021 Won't Be So Bad After All 😅
(@NerdGirlGasm) reported
@SamanthaM249 @playnewworld Nah I saw that but it’s literally so much unscheduled downtime and this last patch bout killed me. Couldn’t heal in sacred grounds or otherwise without trying multiple times to jump in and out of the circle multiple times, broken quests, broken/missing items 😫
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Deezlar
(@escape1979uk) reported
@April03972320 @playnewworld Indeed, I'd be happy enough with an acknowledgment that it was at least being looked at by Amazon. But sadly they have just said "Yeah not our issue. Bye!" At least my card was fixed quickly (by Gigabyte no less..) and got a refund on New World from Steam
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khaN_CSGO
(@Manuvlc_CSGO) reported
@playnewworld I think it is incredible that a company like Amazon is letting things like lag happen in wars, it is unplayable. DESIRE TO UNINSTALL.
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Mehmet Can Kaya
(@MehmetC95387987) reported
@playnewworld idk what you guys did. After update game is stuck on loading screen :) Every patch new problems. Looks like its done for me.
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Jacob Patterson
(@TheHolyMcLovin) reported
@BremerkampEvan @Aliresarezaei @playnewworld I still think with watermark being the biggest nuisance of this game and then making the only place to farm it impossible unless you have 30 people running it is the biggest issue. They’re ruining their own game because they implemented stupid **** and then just made it even har