New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 04/24/2024 01:25

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Online Play (33%)

    Online Play (33%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaSt. Catharines Sign in
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • drupointoh pedRo gaMa (@drupointoh) reported

    @playnewworld Can I as that you fix IG? Wars look like a blizzard and 1 shot action bs

  • miki4n0 Mikiano (@miki4n0) reported

    @playnewworld One of your most popular servers is overrun by exploiters and aimbotters who hold the main territories and sell gold. They are cancer of the game and you've neglected the issue beyond repair. New World 2.

  • LvSaken SakenLv (@LvSaken) reported

    @TSteve17 @AlexZugravuCR7 @playnewworld they address that this patch as well. there is a Huge fix list in forums. Did you know there is dodge mechanic in game?

  • bigo93 TPONN ⬛🟧 SuperStraight 🇬🇧 (@bigo93) reported

    @playnewworld @AMZNGameStudios Decided to log in to see how things are, only to find I cannot see ANY Corrupted Portals on my map at all! Not only that you know of the issue and STILL have not fixed it!

  • c_h_e_m Chem (@c_h_e_m) reported

    @playnewworld With all the problems with the current state of the game.. adding a new system for only 25 gs may not have been the upmost priority right now (even if the system is good foundation for the future) Time would have been better utilized solving actual problems than adding new ones.

  • dabszy Dabzsy (@dabszy) reported

    @cctcgsales @playnewworld Farming chests is not a good system, reward chests at the end of bosses/dungeons etc yes but a looting sim of chests is not a good experience. I get you might be trying something new but don’t fix what isn’t broken. Keep it simple by being a mob looter/ dynamic event rewards etc

  • NiNjaSDyNasTy Ninjas Dynasty 🇺🇸 (@NiNjaSDyNasTy) reported

    @playnewworld Can you fix your main quest bugs? Some members can’t pass some quest cause it won’t work. They tried relog, come out and in the events, hold E don’t hold E, reset the quest, everything. And they still can’t complete the heartgem at the temple. SMH.

  • wonkeysmoker David (@wonkeysmoker) reported

    @playnewworld too late. you have 10% of the launch player base. too many issues highlighted in beta and alpha not addreses. shame could have been great.

  • henriquepsych HF (@henriquepsych) reported

    @playnewworld luck trophy fix? have maximum luck possible in the game and after it, i cant drop trophies anymore. More than 60 runs without a trophy with maximum luck (3 T5 trophies, voidbent set with pearl, jewelry 600 with pearl, 595+ bags with luck

  • GarrenBelmont Christo, Certified Femroe Simp (@GarrenBelmont) reported

    @TCG2385 @playnewworld A new player isn't a new player when they hit 60. The problem is not the complexity. The game does a poor job explaining literally everything at endgame. In that case, yes it could be confusing for a fresh 60 on what to do after max level other than the obvious one, professions.

  • eliasson89 Fredrik Eliasson (@eliasson89) reported

    @playnewworld When will you start addressing the issue with botters? I don't know how many times I've reported 24/7 botters and they are still running around.

  • hocklo Eduard Coll Vila (@hocklo) reported

    @playnewworld Lost ark has more than 4 dungeons at level 19 .. new world has 6 dungeons for 60 lvls.. Can you see the problem or not?

  • TrevorConine Trevor Conine (@TrevorConine) reported

    @Persian_Ent @playnewworld The entire month of February is big fix month for these issues. Complaining here about known issues isn’t going to fix them before this.

  • TSteve17 Steve Taylor 🇿🇦 🇦🇷 (@TSteve17) reported

    @AlexZugravuCR7 @playnewworld I would like that but they first need to fix pvp. Weapon swapping and functions do not work at all. Then there is balance. A pvp fight now is .... scream - ice. Stun...stun....dead. Worst pvp I have ever experienced

  • nick60073501 lscamaro02 (@nick60073501) reported

    @playnewworld Is the graphics cards catching fire problem fixed?

  • NickMcIntire96 Nick M (@NickMcIntire96) reported

    @playnewworld How many new bugs are we expecting to get on this grindy patch. Going to fix anything being reported on the daily or we still going to live with all the dumb bugs that make the game not worth playing some nights when you gotta log out for 5mins to character reset the bugs.

  • Persian_Ent Persian (@Persian_Ent) reported

    @playnewworld For the love of God fix the hatchet. When you use Raging torrent the character lunges forward while attacking. But... when you actually HIT a target with it you completely lose the lunge an ur just standing in one spot swinging. Increases the jumping distance of Feral Rush!!

  • DrDynooo JP (@DrDynooo) reported

    @SolidClash @Guild_CODEB @playnewworld I haven't played in a while. What's the issue with the void gauntlet?

  • dabszy Dabzsy (@dabszy) reported

    @cctcgsales @playnewworld New exploits each patch that comes out which goes to show PTB isn’t working well enough. It’s not enough time to gather data so you guys can fix issues you need at least a month of PTB online before you go live. There needs to be more content outside of chest farming simulator

  • Pwn114 Pwn1 (@Pwn114) reported

    @playnewworld guys can you ******* fix 1.0 Content? can you start fixxing bugs from ******* 1.0? #newwolrd #buggiestgame2021

  • Tbrown3737 Taylor (@Tbrown3737) reported

    @playnewworld Ya'll out here getting wrecked cause you don't ******* listen lol. Put daggers in the game. Remove orbs Make a real dungeon system Take the time to do it and stop trying to band-aid fix everything with fast, low-quality implementations that have no strategy behind them.

  • Restodroodopz mikey 😼 (@Restodroodopz) reported

    @playnewworld I literally can't play, I go on my level 41 I havent touched since launch and it says something like "Login Blocked" I actually wanted to get back into the game but nooo

  • Robochick90 Ash 🔞 (@Robochick90) reported

    @playnewworld Fix the weapon swap bug. Fix the lag. Open transfers up. Fix ice gauntlets. FIX YOUR GAME.

  • TaDeNight TaDeNight (@TaDeNight) reported

    @playnewworld Fix the movement bug ffs

  • Gorewayy Gorewayy (@Gorewayy) reported

    @playnewworld Fix the bow

  • MSanczyk Mariusz Sańczyk (@MSanczyk) reported

    @Guild_CODEB @playnewworld Fix ice gauntlet bug

  • BigWeavesss Aaron Weaver (@BigWeavesss) reported

    @playnewworld Fix your damn ‘continue’ button when launching the game!!! It’s been so long and still takes me 15+ attempts to log in

  • Emmany4life MAGAforever (@Emmany4life) reported

    @playnewworld Shut the servers down. Game is dead.

  • cctcgsales cardconnection (@cctcgsales) reported

    @playnewworld Ice gauntlet fix ? People aren’t playing because of this.

  • Questionamento0 Primo Zé (@Questionamento0) reported

    @playnewworld Fix this ****** game before new uptades