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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Zytharr
(@Zytharr) reported
@playnewworld 2k server limit and 10k players waiting in queue. It's a f*****g sad joke. You know very well how many licenses you sold. This isn't a last minute +300% sales issue. It's just poor decision making and planning. The team in charge of this aspect should quit.
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🎮Andreas Moberg🇸🇪
(@AddeMoberg) reported
@schmandvoll @playnewworld Didnt work for me, was at 2500ish and it put me right back to 4159 :/ hope they fix this soon…
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ProtoRagna
(@ProtoRagna) reported
@shalorian20 @playnewworld The biggest Problem is that Player use Auto clicker to move your char and then to stand still and this Player are blocking since yesterday the server
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DELICT®WeirdBrand
(@BrandDelict) reported
@playnewworld I never expect such frustration during my gaming experience. While you waiting in the 3k queue in position 25 and suddenly "To many requests" error occurs! And again 3k...Ugh, such a backstab.
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Lewdoh
(@iLewdoh) reported
@playnewworld Love the game, dont mind queue as its expected at early launch, but please fix whatever it is that toss people out of the queue and give some random "TooManyRequests" smt smt error message. Besides that, congrats on a really awesome launch, game is amazing!
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Daniel Greenlees
(@GreenleesDaniel) reported
@bnwkr @playnewworld Same happened to me I qued from 2560 places to 1000 (granted its a lot still) to get the que failed error and rejoin back at nearly 3000
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MrnoxbonaNL
(@MrNoxBonaNL) reported
@playnewworld as if thats going to fix it..
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FeralForlorn
(@FelixZander1996) reported
@playnewworld your game just kicked me out after hours of queueing and finally getting in on a "low population server" how can u not even have security in place to prevent random errors and dc's? what kind of amateur systems do u got running over there that cant handle basics?
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JLL
(@rognposen) reported
@LeviJermaine @playnewworld Same problem! Very irritating😡
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Christopher
(@chrisabides) reported
@PutASkull0nIt @playnewworld That's likely; I'm not an evangelist with PC parts brands broadly, but I'm always EVGA and have never had any problems. Great tip on the capping though, I'll do that. Now just to decide what to pair with this hatchet.
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Dr. Quickfinger
(@DrQuickfinger) reported
@playnewworld Hi, can we have New Servers on EU Central. I really want to Play but your Login Que is Nuts. each server has more tahn 2k+ Player in Login Que and it Disconnectet me 2 times today while Waiting im Sad!
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Backup_Benny
(@RealBackupBenny) reported
@geoffkeighley @playnewworld The reason so many people are watching on twitch is because no one can login to the servers in the EU
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Index
(@indexrp) reported
@playnewworld Just got put right to the back of the queue after sitting in it for 3 hours, Earthshaker (#1 RP realm) wouldn't have had this problem Sort your **** game out
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Great Scott
(@scottwi06185450) reported
@playnewworld Last 4 hours I’ve been in a relatively short queue for a starting area. The problem is that it keeps giving me errors and I start again further back in the queue. Started at 20..then 42..47...72...84 now.
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Bobby the Sixpacknot
(@urchyu) reported
@playnewworld Im having 4th line from start because of some common Connection error. Could you at least do as other mmos did - reserve the line in case of errors? I thought you guys learned from typical past mmo mistakes. Even WoW did this. Its primetime in EU starting. No fixes 2nd day
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Lauber
(@JohanLauber) reported
Was planing to play @playnewworld thanks to @anniefuchsia today but cant get past the login queues. gona have to stream it tomorrow instead!
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Kasper
(@kasbroo) reported
@playnewworld whenever i get close to 0 in the queue, i get kicked out with the «toomanyrequestexception» error.. but from what i hear it’s buttery smooth once you’re in-game. Any news on the queuing issues?
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Who am I?
(@iammuppetman) reported
@playnewworld sitting in queue, going from 3550 to 2450 in an hour, and then i get booted to front screen for no reason, is this just a me problem or are there server issues on Fae?
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Bünyamin
(@Bnyamin89345570) reported
@playnewworld I waited in the queue for 2 hours, and then i got too many request error. :(
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Jid
(@connorjsweeney) reported
@ZacharyKenyon @playnewworld Don’t have these issues on Fifa lad
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NotSoPro
(@NotSoPro7) reported
@playnewworld Please fix the something to prove quest with Overseer Zane respond tome and kill credit.
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Pedro Ivo Rodrigues
(@PedraoSW) reported
@playnewworld Any plans to address the issue where some players can't take physical damage? We lost a Fort yesterday at SA Taparloka because the people exploited this, its no biggie if its fixed soon, but it can't continue. And the dungeons fix? Thank you!
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Mike White
(@mikesecondslate) reported
@ApexAndy_ @playnewworld if you get an error just press okay and wait. Don't close the game, don't mess with your character.
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Kelryth
(@Kellryth) reported
@GregRout @playnewworld there is NO MMO launch that goes 100% to plan. There will be issues like this for the next week or two. Maby longer. Eventually it will settle down. I've been playing MMO's since Everquest launched and NONE have launched without issues.
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Bryan
(@HuskerIE) reported
It's kinda ironic that Amazon/AWS can't deal with login queues for @playnewworld when they own most of the servers that most online games use.
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Grant Doran
(@Grant_Doran) reported
@playnewworld any chance of a priority queue for “lag detected” disconnections? I’ve queued for about 14 hours over the past two days and have 20 minutes of playtime. Got on for 40 seconds and then kicked to 3425 in the queue.
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Keith arnold
(@keith_arnold3) reported
@playnewworld more servers for EU central. Error at 1400 from 1700 stop neglecting your EU player's when you already opened more servers access all other region's
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Kenneth
(@Kenneth56398868) reported
@Exirockx @playnewworld It is still a problem que in EU is between 1k and 10 k on every server. Why the hell do US East have 136 servers and EU only 130
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Cláudio 🇵🇹
(@S00ULREAPER) reported
Ffs @playnewworld, second time that the "Too Many Requests" error occurs and I have to go to the back of the queue.
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Kiri
(@Kiri52101822) reported
@playnewworld i was in a queue to get into a starting area i have been waiting a hour and it said a login error had happened so i am now in a long queue again is this something you are aware of?