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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Viley
(@VileySerpa) reported
@playnewworld Game is in pretty good shape, a few bugs but it can be easily fix. Also, please don't put mounts in the game, there is no need at all for it.
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Allan
(@allan_R47) reported
@ZekeGamerz @playnewworld Lame *** logic … it is beyond me how people came to think this way , ohh you know im not having any problems with the blender that i ordered but my neighbour cut his left hand what a idiot he must be , his blender must not be working correctly mine works fine …
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No Name
(@NoName98208906) reported
@playnewworld Fix your game please, and dno't delay or delayed with open beta all time, unlike that we will hate your game ...
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Marek Langer
(@MarekLanger12) reported
@playnewworld How is open beta worse then closed beta? Servers are lagging so much, also a ton of new bugs. It is really a disappointment tbh. Hopefully you can fix this before the release. (Server: Fae)
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Allan
(@allan_R47) reported
@ZekeGamerz @playnewworld Im very curious how tf did you came up with those numbers lmao , it ok to like a game but its more ok to criticise the game so the devs see the things that bother the player base … its not ok to **** on the people that have problems with it just bc you didn’t encounter any …
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| TEC | Vuhnylla
(@Vuhnylla) reported
@CallMeBigJoey @playnewworld They fixed a lot of stuff but it broke other stuff. Wars are garbage, performance wise. Probably due to server decay. Multiple UI issues, the War Hammers haven’t worked properly the whole open beta. But, they did do some cool changes that are great.
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Neil Wood ☘️🍺
(@coolierewind) reported
@playnewworld Loved playing again! Woke up this morning to an obvious problem when I opened the map. 700k worth of territory claimed by 2 guilds. Gold duplication bugs make every other bug moot. The game is dead on arrival if those are not fixed. No sense in playing.
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VexImmortalis
(@VImmortalis) reported
@ZoeLinda_ @playnewworld "You need thicker skin so I don't have to address my issues with being wilfuly ignorant"
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Mintea
(@VentiMinty) reported
@playnewworld Please fix the PvP level balancing. It was really good last beta and this time around it's just terrible. If you look at reddit and you're own game forums you'll see players hate the change you've made.
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8gambit
(@8_gambit) reported
@GToumanoff @playnewworld Don't you think that would introduce more problems than solve? Anyone would be able to flag/unflag. It would kill openworld PvP and replace it basically with duels. You should give group PvP a shot. It's fun and it introduces more strategy. (For group v group ofc)
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Dave Listers Dad
(@Coz_Mick) reported
@ZekeGamerz @playnewworld I’d just like them to fix the micro stutter that wasn’t present in the closed beta. 3900x RX 6800 32gb 3200mhz nvme 4.0 drive
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Jediandy
(@JediandyTV) reported
@playnewworld Thanks for making it available. I went into the beta totally blind to what the game was about (a friend had raved about it so I wanted to give it a try). I was very happy with my experience, save a few issues which I raised in the survey. I’m excited for the end of the month 👍🏻
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ExoGladu
(@ExoGladu) reported
@playnewworld So I did all the troubleshooting for Lag Detected. Internet pings come back phenomenal and also didn't have this issue during the closed beta.
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Geek Gamer
(@GeekGamerTR) reported
@playnewworld Just fix bugs ,exploits and glitchs @playnewworld There are much much more bugs than closed beta
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Akkeron
(@akkeron3) reported
@playnewworld the game is good, fix the bugs and release, stop procrastinating, double staff if necessary, respect the deadline and stop being afraid of spoiled streamers. good work.
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john drye
(@JohnDrye) reported
@playnewworld amazing open beta, very little issues that I know of. I hope release isn’t pushed anymore. I would rather have it released and fix the remaining issues as we go 😬.
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gabriel🕷
(@goblintongue) reported
@oWhiteops @playnewworld there shouldn’t be broken mechanics like that in a full release
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Antonio Freire
(@assenfreire) reported
@playnewworld Just don’t delay it again… Launch and fix bugs live…
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Chappell
(@lChappelll1) reported
@Tour133 @playnewworld @OhMisty_ As much i want it out this month it's really not ready, ppl saying they had no issues clearly didn't do any proper tests other than running around doing PVE stuff. Weapons were bugged, Audio is bugged, quests were bugged, Wars were bugged to the point u couldn't shoot cannons
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yes
(@Davos62758511) reported
@playnewworld now fix the audio and dodge bug 🔫
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henry73
(@henry7310) reported
@ZekeGamerz @playnewworld So you know most players Zeke? 90% in fact? If I take a small sampling of people I know who are testing the game, about 10 of the 20 are having serious issues. That’s 50%. But since you know ALL players, we will go with your 90%
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Nicobay
(@Nicobay5) reported
@playnewworld all those new about glitch and exploit are honestly a big worry . WHAT amazon will do to people that would use exploit/glitch ? WHAT they will do if the whole economy is f*cked because of those who cheated ? WHAT they will do against bot farmer ? thk for anwser
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oWhiteops
(@oWhiteops) reported
@goblintongue @playnewworld Its not broken mechanics, its literally intentional no matter if you think its something that shouldn't be in the game or not. They have said multiple times they don't want swimming.
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Ivan Horvat
(@horfak) reported
@playnewworld @TafferLIVE What issue are they fixing @playnewworld ?? In really great MMO with progression crafting, gathering and stuff you want mount to do what? Dont see another person expect for places where you pick quest item? Every time something good comes, this trolls work to ruin and they listen
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No Name
(@NoName98208906) reported
@playnewworld Fix your game please, and don't delay or delayed with open beta all time, unlike that we will hate your game ...
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KR155 🌐
(@KR155_) reported
@ShultsTV @playnewworld I've never had a game crash and obs at the same time. It's a rare thing, I'm just thinking it's a hardware issue.
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toljar
(@toljar) reported
@playnewworld Hey can ya'll explain how to use the guild management system, or is it broken? I cannot assign permissions to other ranks. You click the check mark, and it shows you made a change... but nothing saves.
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Revenant Kitsune
(@SenseiSteeltail) reported
@playnewworld My agenda is to hope you all don't push the game back yet again. Game is beautiful and I've only encountered a handful of small bugs.. basically nothing that should take major work to fix.
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Sublime
(@SublimePerfecte) reported
@playnewworld @TafferLIVE I think not having mounts is better. The problem with modern mmos could be that its too hard to get immersed because you dont get "a sense of world" since you can always ride or fly away to your next objective. Walking creates immersion and localization i suspect.
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Gack NSDW
(@Gackalicious) reported
@ZekeGamerz @playnewworld They just need to fix a couple things like a sound glitch and some broken quests I think they should be able to release on 28th