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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Caniso
(@CanisoTweets) reported
@playnewworld I tested something Weapons all now fixed but the most Problems the Server is not good enough with 100FPS its feels not smooth, Audio Stück, Relog sometimes Bug than I start at Tutorials Area after sec Relog it's fixed
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Joey Robinette
(@Robinette28) reported
@playnewworld fix the spawn rate of master henry
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Kjinx
(@kjinx0187) reported
@playnewworld is there a problem with the US East servers? I keep getting @mm_connerr_rep_timeout connection error for the last 3 hours...
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ARTMlS🇺🇸
(@hstlongshot) reported
So whats with the bad request to login I cant even make my character @playnewworld
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Daniel Boyle
(@danny_boyle1) reported
@playnewworld Doing the quest Opening Supply Lines. Master Henry seems to have a long respawn timer. I am here with probably 50 -60 other people and he only pops ~every 5 minutes. Please fix.
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Ahmet Winchester
(@AhmetW_) reported
@playnewworld Thus far I've been loving it, however there are some performance issues especially in settlements and that weird soundbug where the ingame music just chops on/off randomly. I use a GTX1060TI so I dunno if the game is too demanding, or the performance not quite there yet
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Ghost
(@Synth_Gaming89) reported
@playnewworld Played it, really like the game minus performance problems. For me the game was locked to 45 FPS (not unplayable but meh) regardless of settings/resolution. Dunno how much of this is server load (went on medium server) or new area stress but yeah it chugs lol
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Lucas
(@LuxasBrewton) reported
@playnewworld Can we expect to see the dodge roll bug fixed on release? It is incredibly frustrating to have to die everytime to fix it.
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matthew Muoio
(@MatthewMuoio) reported
@playnewworld please fix the stamina bug that makes your character look exhausted and does not allow you to dodge roll and block. I get it every 10 mins or so esp in pvp. I got it once simply fast traveling to a new town ..
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Noyerr
(@Noyerr_) reported
@YahelSC @playnewworld the fps drops constantly completely destroy the immersion of the gameplay, honestly it makes me preffer other games just for it. The current state of NW reminds me of PUBG, and PUBG tooke about a year and a half to fix the drops
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DamnDizziTTV
(@DamnDizzi) reported
@playnewworld is anyone else having audio issues? I reinstalled the game twice already. Audio when the game loads then all my audio stops until I exit the game ;(
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Xandaozinho
(@Xandaozinh0) reported
@playnewworld i still have a lot fps problems on the city or places that have a lot people. i have a RTX 3070 and i play on low settings but my fps drops from 120 to 30 or 20 on the city, i dont think thats right but i just want to give the feedback
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Vitor
(@Vitor_TribeX) reported
@playnewworld SHIFT BUG all the time fix it pls
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Wells
(@ace_nine11) reported
@playnewworld please fix master Henry quest. Thing is absolutely ridiculous…
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Chris
(@Chynes101) reported
@playnewworld Anyone else getting a “system error- Code execution cannot proceed because VCRuntime140_1dll was not found. Reinstalling the program may fix this problem”??
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D F L
(@DFdezLois) reported
@playnewworld This is a wa, but it not solve the problem of the queues
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AmiableRogue12
(@AmiableRogue12) reported
@NuFo @tsundokugames @playnewworld I mean you could just not play until release. These betas are literally just for stress testing so we don't have major issues down the line
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Neil kim
(@Neilkim39200933) reported
@playnewworld I keep lagging out like 8 times in the beginning of every pay session.
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Caniso
(@CanisoTweets) reported
@playnewworld I tested something Weapons all now fixed but the most Problems the Server is not good enough with 100FPS its feels not smooth, Audio Problems , Relog sometimes Bug than I start at Tutorials Area after sec Relog it's fixed
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Moreno Wanderley
(@ReactBrasil) reported
Holy **** @playnewworld This open beta is WAY WORSE than the closed beta athat I played last month JUST PROBLEMS AND BUGS EVERYWHERE
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RG | Draconuslg
(@draconuslg) reported
Anyone else in @playnewworld have an issue being unable to attack with another weapon once you equipped the musket
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Ron Lever
(@Darksageron) reported
@playnewworld Just requested access to this I know you can't look for specific accounts but my steam account is darksageaura. If you can possibly approve that as soon as you can that would be awesome but I have no problem with waiting.
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Gordy V
(@GordyVmusic) reported
@playnewworld my character can’t dodge, please fix
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JarlGrBane
(@RobertW04523526) reported
@TheMissAtomic @playnewworld Is there a way to download it on a cloud like service?
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Minaah💙🦄🌈
(@minaah71) reported
@playnewworld Just tried testing New World today as a physically disabled gamer (one-handed, lefty) & had issues with getting my Win10 software keyboard to work properly w/game. Any accessibility folks I could chat with? Hate to miss testing & enjoying the game for this open wknd
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ForGiven_TTV
(@ForGiven_TTV) reported
@playnewworld Anyone else having an issue where when you first go to play your guy is like stuck swinging the sword and you can not do anything else? This is happing to me when you first try to play and your doing the little tutorial. Yes I have change the mouse to see if that was the issue?
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Moonshine Gaming Community
(@MoonshineGG_) reported
@IamXpebbs @playnewworld How do I fix it plz I must know
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ARH
(@arHighnes420) reported
@playnewworld getting a glitch where my dodge roll won’t work and I have to re log and sit in que for it to work again. Plz fix :)
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matt
(@Mattmcb_1) reported
@playnewworld Omg your game is more broken then it was before i keep getting the not being able to roll bug
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Noburu 🫐 VTuber
(@itsnoburu) reported
No Apex stream tonight, am the big sorry! Instead I'll be chilling playing @playnewworld. I'm pretty excited for this game to (one day) release and since there's an Open Beta going on, might as well get my fix before the official release!