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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Sui
(@suipikapii) reported
6 ATTEMPTs at Depths Dungeons today for my company and none were able to complete it because we always have somone disco or crash in the middle or at final boss of the expedition, PLEASE Fix and look into this. @playnewworld
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shiva snow
(@shivasnow) reported
@playnewworld Fix your ****** game can’t even finish a dungeon with a laggy gameplay
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djooordh
(@djooordh) reported
Dear @playnewworld i love the game. But I, along with many others, don’t have 4+ hours a day to wait in queue to play. Your solution of “play on another server” is the opposite of useful because i don’t want to start all over with a new company. Please fix this. Signed, everyone.
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Salty Dalty
(@Dizzy_Lit) reported
@OhNoTyrone @playnewworld Still broken for me. Oh whale. I guess I can’t track my progress.
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TaxEvasion
(@oldguyonline) reported
@playnewworld Are the issues fixed with spam bots. Yesterday NA Ruach global chat was being botted by a lvl 1 player spamming pay x amount for 7k gold
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Kris🦇
(@KristenRaeTTV) reported
Hey @playnewworld I sat in queue for six hours today just to be given a pop up, "Failed to join login queue." Was forced to restart queue at around position 300 and joined back at 1850. Is there a way that I can uh... NOT sit in another 4-8 hour queue?
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Dikaiosune
(@Dikaiosune5) reported
@playnewworld Please implement a short grace period for people who crash to get back in game without going through the queue again! It sucks to wait for hours in a queue then crash then immediately be back in queue! Happened to me 4 times today!!!
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Munk
(@BeatenMonkey) reported
@playnewworld Logged out near a starting area and cannot enter the normal que. you have to acknowledge this issue so it doesn’t happen to others.
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lDrezq
(@lDrezq) reported
@playnewworld Fix the dungeon lags
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Vasku
(@vaskumer) reported
@playnewworld I cant because the game is gonna burn my pc, fix it please
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Marcel V Martins
(@MarcelvMartins) reported
@Rampaging_Kitty @playnewworld The issue w/ me today was the light blinked here on the neighbourhood..so it took me at least 5min to my internet restart But anyway...hope some kind of stuff like this get implemented, its not fair get DC'ed, insta re-login and...get to the end of the queue
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Michael Lee Johnson
(@NineBlade) reported
@playnewworld this game is now broken people lvl 200 skinning at lvl 20s in no time now all the leather they need for crafting armor skills and stuff
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MΛZZ
(@JonMarzorati) reported
@playnewworld first run with an orb I crash and rejoin into a 1000 player queue 🙄
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Michael Lee Johnson
(@NineBlade) reported
@playnewworld Economy is broken now people mAxed skinning in a hour and lvling up insanely fast
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MoreReliq
(@jeffguthrie9901) reported
@playnewworld hey, sat in 3 ques tonight one was 950 players, one was 700 and the other was 300 and each time i got down to number 1 in line i got an error for unable to establish connection, you guys wanna fix this because i wasted all my night waiting to plau
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Quinner
(@GodLikeQuinnDog) reported
@playnewworld Fix the dungeons lag
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no
(@Beenhacked2647) reported
@playnewworld @Im_Logsy And people are having major issues that are continuing to kick them and glitch them to the point of not being able to play
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Jinkirin
(@JinkirinGaming) reported
@Zasstryn @playnewworld Auto run only delays the disconnect. It will still disconnect them after some time. A lot of us have been doing it while eating or pooping cus otherwise the default afk timer is too short lol
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Josh parker
(@Joshparker612) reported
And nothing has fixed it and I was able too make a new character and join a different world without an issue @playnewworld
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Kenyenke
(@TheKenyen) reported
@playnewworld Hey, just bought a house in Morningdale, but it was instantly locked cause I was due to pay taxes apparently, then when I tried to pay it it gave me an error message (something along the lines of "error occurred paying taxes"). Server is Aztlan.
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MiddelStates
(@MiddelStates) reported
@playnewworld Also make a way that if you disconnect right after getting through the queue and loading into the game, when you go to log back in, you're not put at the back of the queue again! It is the most demoralizing thing to experience!! @playnewworld
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Bloomingroove
(@bloomingroove) reported
@playnewworld If you log to the menu the game shouldn't put you back in queue immediately. Sometimes my game bugs and I need to relog to fix it (like lights flashing or not being able to use a crafting station) and then you have to go through the whole queue again crazy.
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cisco
(@glxse_) reported
@playnewworld Alt + F4 so I can login first (:
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Sui
(@suipikapii) reported
jusy happened to another member in company. This is ridiculous. Please look into why people are crashing during the Depths Expedition. STAY AWAY from the dungeon if you are in a high pop server like I am! Will most likely get randomly disconnected and crash @playnewworld
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Michael
(@Gamernard) reported
@playnewworld No problem.
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Senya
(@Revenholm) reported
@playnewworld Problems of 2004-2005, a game from Amazon with such a huge budget and such problems, make goodies in the game at the expense of an apology for the players!
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Ben Weisss
(@EtheralPhoenix) reported
@playnewworld I've seen other tweets regarding the numerous issues going on in Aztlan right now but none of them mentioned that there was an apparent time skip 7 days into the future which may be the cause, hope you can fix whatever happened soon.
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Josh parker
(@Joshparker612) reported
And I created a new character on a different server and it let me in without an issue.@playnewworld
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no
(@Beenhacked2647) reported
@playnewworld @Im_Logsy Any news on the server issues going on with Aztlan? Been going on for hours and no words from anyone. A war that was supposed to happen tomorrow glitched and the territory was taken with no battle.
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asdewr
(@adshs11) reported
@playnewworld Please create an Asian server If you make an Asian server, the queue problem will be relieved. Now many Asian users are losing interest in games because of ping.