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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Pnguin on Twitch
(@PnguinTTV) reported
Can we get a Tweak to the Topaz Gypsum @playnewworld 10 to make a cast.. only can collect 10 in a day.. yet 4 days in a row I have only gotten 8 or 9 to drop. should make it 8 for the cast.. or increase to 12 per day.. extras are never an issue being short is a PITA
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Jaytonn
(@Jaaytonn) reported
@playnewworld Fix the game
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lovebane
(@lovebane) reported
lol burned through my @playnewworld Winter Convergence gold allowance to hit 150 Armorsmithing to unlock bag craft. haha.. such waste but that was last goal to push since soft quitting. Feels like ya'll got too many issues & changes that made it undesirable with gear changes.
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FΛKKIП
(@FAKKIN_) reported
@playnewworld Fix war exploits and cheats
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Chem
(@c_h_e_m) reported
@playnewworld Instead of adding new mechanics you should fix the existent ones... A good building can only be built and maintained on good foundations... The foundations of New World are lacking right now.. You need to fix them as top priority !
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Matheus Matos
(@Mm_matos) reported
@playnewworld My honest opinion after listening to everything: You guys are refusing to acknowledge major problems for the player experience in the game, and trying way to hard to push your visions into players that are actually playing the game.
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Chads
(@chadss1976) reported
@playnewworld stop gating content behind crafting. if players want to spam dungeons let them. but noo instead we will release our crap version of mythic dungeons instead, when you can't even fix combat.
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Maxwell Coffee (kidcougar121)
(@Maxwell0Coffee) reported
@playnewworld I think if anyone would have known to count the bugs from launch this game would be well over 1,000 unique bugs. I don't think the average playerbase understands or wants to understand the full scope and how big the issue really is. Yes games have bugs but not like this.
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FeralForlorn
(@FelixZander1996) reported
@playnewworld merges and transfers are not gonna do much if the game just keep declining in population. it will just go back to the same issue in a months time if the game does not fix some major problems.
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Austin Scott Bruner
(@thetiip) reported
@playnewworld Maybe fix the weapon swap bug, maybe add diminishing returns so your pvp isn’t a cluster of cc stacks and desync. It amazes me to watch you guys just add horrible updates that are taking you WAY TO LONG to pump out. I went from 850 hours 2 months in to barely 20 hours this month
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Rulydangerzone
(@rulydangerzone) reported
@playnewworld listen wanna know what made me quit low GPS in villages and war events. You fix that and I'm talking 60 fps period on low no matter what period. I'll consider coming back. My buddies 2070 q max couldn't even average 30 on medium. There is something wrong here.
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Davrim
(@DavrimTV) reported
Eden massive war and @playnewworld on a huge stage right now on Twitch. Really showing the poor server performance on 1 of their critical game features, War. That was unplayable lag and I was just a viewer. A major focus, priority & speed to resolution needs done, NOW!
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ComicBooksPlus
(@4ColorCrack) reported
@The_Blaziken @playnewworld They said there was a housing issue so the had to hault merges which they plan to do more and then once they finish those they'll issue a 2nd token
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Gsxr jeff
(@gsxr_jeff) reported
@playnewworld FIX THE MOVEMENT BUG LAZY *****
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RedPanda93
(@Panda93Red) reported
@DaSimpleTT @playnewworld You mean fixing things they shouldn't have had the fix in the first place?
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MobilityRP
(@MobiltyWinsii) reported
@playnewworld Looks like not many people here to have a relevant post. Just people hating lol. While the game has its issues the other mmorpgs aren't as good
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Christo, Certified Femroe Simp
(@GarrenBelmont) reported
@missscraven @playnewworld That is a stupid idea considering this game has enough problems. Adding a new expedition just increases the problems.
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ComicBooksPlus
(@4ColorCrack) reported
@DamnG5XD @Franjvy @playnewworld They didn't finish all merges because of a housing issue. After they fix that, they'll finish merges and then issue a 2nd transfer token
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Case
(@hamgburgler) reported
@playnewworld Remove orbs if you want players to run content. Also, fix weapon swapping ffs.
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Ultra Nova
(@Kian_mckennaz_) reported
@SirArtLovett @playnewworld @amazongames And the game is broken due to EAC (Anti-Cheat) not working with linux. However EAC said they will be making it compatible in the near future. Most reviews for proton says itll install, boot and make a character, but doesnt let you join a server cos of Anti-Cheat.
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Paweł Kiełt
(@CptShooter) reported
@playnewworld Please fix bugs first and lag problems on wars and opr ...
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ur_Shulgi
(@ur_Shulgi) reported
@playnewworld Nice video and good info. Funny how you end it w/ talking about how next one will talk about Bots. Since these are destroying your precious economy - why not fix now! Why not hire GM type folks (even on a temp) to go and ban? Every player knows where they are at most of time!!
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Ultra Nova
(@Kian_mckennaz_) reported
@SirArtLovett @playnewworld @amazongames True! I do have faith that they will sort it. Its just a issue with multiple anti-cheats needing to be hooked up to linux.
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Matthew Dow
(@yourevilgod) reported
@MMORPGcom @playnewworld I really like this game, but every time I try to something it's either done by bots or its broken. Shame really.
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Sommer Plays Games
(@SommerPlayGames) reported
@playnewworld Yeah, cool. And now, please tell us what the issue was.
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Outlaw
(@outlawttv) reported
@playnewworld Honestly the whole thing felt dishonest, and seemed to show a large disconnect with the player base. Stop adding in new features until you've polished existing the existing systems, and addressed the botting issues. Until then you seem fake and disconnected from your player base.
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ThatOneMarky
(@ThatOneMarky) reported
@playnewworld I feel like this is a cheap fix. It doesn't add variety, it's legit same mobs over and over but now with annoying debuffs and more health. Not sure where this is going, hopefully bigger things are coming
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ProtoTy
(@ProtoTy37) reported
@DougNf @playnewworld That’s the sole reason I stopped playing @playnewworld, they literally don’t care about boys and seem to instead welcome them with open arms. The sad thing is how much money they give to Easy Anti Cheat when it does next to nothing to help the hacking problem and is only for PR
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Jdoging
(@jdoging) reported
@playnewworld a drinking game for every time the words are said: "fix" "bug" "soon"
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Gooboberti
(@Gooboberti) reported
@telosv2 @F0X_82 @playnewworld Your provided a list of complaints about the game. If you didn’t agree with items on that list then you should have listed them. You complained about bugs like they are a brand new thing to video games. You’re acting like New World is “broken”. It’s silly.