New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 03/29/2024 07:20

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (50%)

    Sign in (50%)

  2. Online Play (50%)

    Online Play (50%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
AustriaVillach Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • omar66zaki Omar Zaki (@omar66zaki) reported

    @MurphysFather @playnewworld We have to be on the same server if you wanna play together, it’s a west coast server but I’ve honestly had no problems with ping or anything, if you want I can get the name before you make too much progress on which ever server you’re on right now

  • ddipsyy_ ddipsyy (@ddipsyy_) reported

    @Halt_Yipp @playnewworld The only true problem I can think abt rn is q times, im on the El Dorado server with 1500 player queues, getting in in about 30 mins. They are doing extremely well.

  • goodboykola . (@goodboykola) reported

    @playnewworld guys please fix this bug where bers spawn so fast people are abusing it u get 88xp every kill

  • ttvfail Jaithorn (@ttvfail) reported

    @playnewworld #NewWorldMMO #NewWorldgame Grumbled Not Rumbled is recruiting marauders on the Dry Tree EU server. Server issues are much better now. It's a fairly chill and low populated server too

  • 123sigve123 Ole Soljerr (@123sigve123) reported

    @playnewworld Please fix respawn when pvp. You dont get credited xp if the person you kill just spam respawn. Add a 5 second timer or something idk just please.

  • dzigimenas dzygis (@dzigimenas) reported

    @playnewworld You must fix these issues.Igot dc'ed today for literally 30 seconds and now in order to reconnect - i have to wait in queue(1400 position).Other times the quests, auto run, map bugs out and is unusable, in order to fix it and play the game you must restart.And wait in q again:)..

  • SmellMyGunz Alex (@SmellMyGunz) reported

    @playnewworld The problem isn't starting but stopping.

  • altobuck ❌att Stewart (@altobuck) reported

    @playnewworld Nothing like buying a game and never being able to play it due to some error! 🖕🖕

  • mitcheIlWL Mitch (@mitcheIlWL) reported

    @playnewworld CHARACTER QUEUE SCREEN KEEPS CHANGING CHARACTERS FOR NO REASON - THIS IS MAKING PEOPLE BELIEVE THE WRONG CHARACTER IS IN QUEUE - MAKING THEM BREAK QUEUE EARLY UNNECCESARILY TO FIX IT - NOTHING CAN FIX IT EXCEPT YOU THOUGH. COME CORRECT.

  • SWE_Motorizer SWE_Motorizer (@SWE_Motorizer) reported

    @playnewworld I'm getting lag detected like ever 10 minutes and it kicks me out. any idea why?? I'm not running any downloads or anything

  • deeyeezhang D.Zhang #BlackLivesMatter #StopAsianHate Free 🇵🇸 (@deeyeezhang) reported

    @Jack_J0n3s @playnewworld I’ve never had anything regarding to server lag too! Just the wait time gets longer in the afternoons when people got back from school or off work. Amazing game always itching to get back to it!

  • Sveeland Sveeland (@Sveeland) reported

    @playnewworld I would suggest increasing server centers as well and not just servers. EU Central for me is 100+ ping and thats the lowest. I am also not alone in this. Its too far away. Most games have EU West and EU East. Or EU Central and EU North. I mean 1 second of input lag is horrible.

  • ElGranJoe2 Rod (@ElGranJoe2) reported

    @FMVipera @playnewworld It’s fricking amazon, the owners of AWS. They’ll fix it out. Trust me

  • 1337NinjaSakura Ninja Sakura (@1337NinjaSakura) reported

    @playnewworld My problem is a high pop server. Too many kids running autohotkey macros to spam picking up water or afking in town so they stay logged in. EU Server Metsola needs a higher capactiy ASAP. Took 30mins to go from 500 to 400 in queue.

  • TheRealSeraphex Seraphex (@TheRealSeraphex) reported

    @playnewworld So I can't play with my friends on the server they are on due to spawn issues on Harpagion USEast. (We moved servers due to awful que times just so we can play at all) I can make toons on any other server no problem. Even EU servers... care to look into this?

  • NorthLight19 NorthLight (@NorthLight19) reported

    @playnewworld Can toy already fix the login issue? This is literally impossible, today I tried to join Annwyn from 8AM CEST, with the technical works, I was about to be logged in. BUT THEN RECIEVE THE THE ERROR AND DISSCONNECT. Who made a decision that 2000 cap is enough for AAA?

  • arocafella Aroc (@arocafella) reported

    @knobby68 @playnewworld I’m thinking it has to be an issue with purchased copies on release day. Because your right they should’ve known. Hell I bought the game twice prior, months before release and only bought it the night before to preload. Did not know I’d like it this much

  • Warfyre86 Warfyre (@Warfyre86) reported

    @Koolyck @playnewworld You need to update graphics drivers, I had that issue too before I updated.

  • KazhBBC Kazh_BBC (@KazhBBC) reported

    @playnewworld Im happy to see communication from you, you should also look at the stability when queuing, errors, crashes, that the game closes without throwing an error, that is also a problem

  • NicoKakuja Kakuja (@NicoKakuja) reported

    @playnewworld Iam getting on my server np but after 5min it say you cant play any longer because of lag and i have 13ms like what its going like that since yesterday on lunch day it worked fine for me

  • NyanKafe1128 NyanKafe (@NyanKafe1128) reported

    @playnewworld Just a really needed quality of life change. If I get a fatal error causing the game to crash I should be first back in queue. I did not logout, I did not want to leave the game but now I’m sitting in queue while everyone is waiting on me.

  • Sirius_Bond Florian Huwer (@Sirius_Bond) reported

    @playnewworld i´m stuck on position 11 on the waiting qeue for the start area for over 1 hour now....its getting more and more frustrating! i see streamers open their games and hop in instandly...why always streamers? why not the normal folk...fix it PLEASE!

  • SoloLevelerWoo SungJinWoo (@SoloLevelerWoo) reported

    @playnewworld I think you should consider some kind of Crash protection for players as I sat through the log in queue then crashed due to a bug and now im back in the queue

  • rwhunited Ryan (@rwhunited) reported

    @playnewworld trying to log in, got in last night, got to the starting area and got kicked out, been in a queue now for an hour and not moved from 6 in the queue… is this an error?

  • MaleNurseLive TheMaleNurseLive (@MaleNurseLive) reported

    @playnewworld i can barely move, LAG DETECTED

  • Titekus Ti Tek (@Titekus) reported

    @playnewworld New Error : @ mm_loginservices_ExpiredTokenException... And no way to be in the queue since then.... :/ insaneeeeee...

  • Dracilio Dracilio (@Dracilio) reported

    @playnewworld @Chadesh It's not allowed but your servers are the fault. We don't need to go to these measures to ensure we can play the game in our free time and then possibly get penalised for it?? Fix your crap then maybe you won't have to address this

  • Getafyx Fiddlez (@Getafyx) reported

    @iThrowTrainz @playnewworld I would have transfered off at the first sign of a large queue....oh wait I did and have no queue and no lag...gg

  • ladytstorm_ Lady T Storm (@ladytstorm_) reported

    @Halt_Yipp @playnewworld 100% disagree. This is the first game i had to wait in queue but it is so worth it that it didn't bother me. Especially since they have been doing a lot behind the scenes to fix the issues

  • Getafyx Fiddlez (@Getafyx) reported

    @playnewworld UI issues like hotbars disappearing keeps happening. Have to open inventory to fix it. FYI