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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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A-A-Ron⁶𓅓
(@doubleAyyyyy) reported
@SageOrums @playnewworld Okay so whats your fix? Give everyone everything? Then what? please tell.
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Ginger Prime
(@delmontyb) reported
@stewart2590 @playnewworld Anything specific about the combat that didn't feel good to you. I've been testing out the Feb PTR update and they're getting much smoother when it comes to weapon swapping. But that might not be your main issue with the combat.
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Ginger Ninja
(@furryface) reported
@playnewworld 6/ Now I get you don't want to wholesale remove them as you've built a castle upon them. Problem is, that castle is on a beach and the tide hasn't been kind. Either remove them or change their purpose. The first thing from the top of my head would be increased luck. I'll be
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God Himself
(@Brooyan_) reported
@playnewworld plz fix servers how are we supposed to play wars when it lag detects
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DJ Afk
(@realDjAfk) reported
@playnewworld How many world merges until there is just one server left? Will we all be on Olympus? Then what happens when/if people login again for a content release...
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IceColdSavageTTV
(@IceColdTTV) reported
@playnewworld I honestly like New World but it would be better with Mounts and maybe even expand on the map and add ships and stuff like that. I get alot of people don't want mounts but keep them out of PvP if its such an issue walking takes forever and teleporting takes alot of azoth.
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geovortex
(@geovortex1) reported
@playnewworld So. Are you merging because everyone left because you dindt fix the cheaters in time ? Make seasons already. Everyone back from the start properly.
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Kevz🇬🇹
(@redgucci__) reported
@playnewworld FIX YOUR ******* GAME BRO PVE IN OPR SHOULD NOT EXIST AT ALL !!!!!!!
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Calm Blue Ocean
(@ReadPete) reported
@playnewworld Major connection issues going on with your game with many people. Check your support forums
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Shelby
(@RealShelbueno) reported
@playnewworld is a dead game. Sad to see that AGS failed another game. Servers are constantly dead and even when you try to play the little end game content it has, you get constant “lag detected”. RIP
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Godlike
(@IamBanned7) reported
@playnewworld @abutler815 What are you talking about? The housing persistence bug is fixed which is why they can start merges again on the 8th. Come on customer service stay up to date on your own game.
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Tendeadbunnies
(@Tendeadbunnies1) reported
@playnewworld Your cs reps can't even get through the email without misspelling stuff, and are simply saying, "you deserve a ban, we will not share further information on this decision." So banned without warning, and given 0 explanation. Great service
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Bean
(@Onyxry) reported
@playnewworld Better focus on content soon. You probably expected mutators for o be more content for your players but it’s made the game even worse. Won’t even last till the end of “bug fix month”
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DeathMonkeyXL The MMO Ronin
(@DeathMonkeyXL) reported
@realchesscoach @playnewworld I dunno that’s pretty weird, 2 quests to turn in but never been there. I wonder if world mergers caused a glitch
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SilvaDaBarber
(@SilvaMandy1) reported
@playnewworld @BangRizz8 There has been problems with your chat since launch litterally.....this is living proof right here....money can't solve everything shout out to whoever did the sound and scenery in the game though.
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Ginger Ninja
(@furryface) reported
@playnewworld 2/ has no material effect on anyone carrying anything (side issue anemic shed storage capacity). Leveling crafting now is a pointless exercise unless your into torture. You need hundred thousands of raw resources that an army of bot are farming 24/7, even if you did farm mats
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Raesian
(@Raesianlol) reported
@playnewworld Appreciate the feedback. Can you at least tell the community if this lag detected issue, botting issue, movement bug issue, etc. are all part of this February bug fix month? Many players I know are quitting the game due to unstable servers and what I listed above.
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Raesian
(@Raesianlol) reported
@playnewworld it would be amazing if we didn’t get lag detected in a middle of a war, people abusing hatchet exploits, and multiple other factors in this game. Please fix your game before this completely dies out. Don’t add new content, FIX what’s wrong first.
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DeathMonkeyXL The MMO Ronin
(@DeathMonkeyXL) reported
@Jaffar_BGFA @realchesscoach @playnewworld whats happening is, when he tries to go to town, its saying lag detected and freezes. When he tries to teleport it says he has to visit the town first, the second image is showing that he has stuff in storage in that town proving that he has visited it already
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BakeAct
(@Bakeact) reported
@playnewworld please, please, please, for the sake of the game, fix the lag and bugs in wars..ways... its killing the game PLEASE!!!!
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Ninjas Dynasty 🇺🇸
(@NiNjaSDyNasTy) reported
@woIUecWDShl8zOA @playnewworld It’s not, since 2 updates ago the connection issue got worse. Saying lag detected. Now it did get better but not by much.
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Tendeadbunnies
(@Tendeadbunnies1) reported
@playnewworld I did, and yall sent me a bunch of spam, refused to answer anything, and won't even tell me why. Your system is broken
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chris dall
(@chdall) reported
@playnewworld Major server crash Just lost the last 40% of your player base GG all that's left are Bots
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Dewsky86
(@dewsky86) reported
@playnewworld @BangRizz8 What do you know.. fix one thing break another..
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WokeTwatterMob
(@mob_woke) reported
@AndyNicolaides @playnewworld The game may have been more and more broken every week but DAMN ITS PRETTY. I absolutely LOVED Cutlass (and got to govern it for the first 2 months of the games release) but now that everyone quit after we lost our server... it's just fond memories. Once again tho, B-E-A-UTIFUL
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Ian Davis
(@IanDavi90792932) reported
@playnewworld Community: Please fix the bugs and bots. New World: okay February will be dedicated to fixing bugs and bots. Community: Bugs and bots?! We said more content!
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Oz Oswald
(@BigLeDansky) reported
@playnewworld Can you give an update why the faction switch back bug is still an issue for 2+ months? Many are leaving for lost ark cause things like this still are an issue
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TheMountain
(@TheMountainJoh1) reported
@playnewworld @BangRizz8 how about prioritizing server disconnection issues on the AP southeast server first? since you know, they can't use the chat when they CAN'T LOGIN anyway.
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Carlito Rodríguez
(@notkostu) reported
How are you planning to compensate players failing on their mutated runs because of the global lag detected? Thanks @playnewworld
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Aodan
(@AodanTV) reported
@ShiftingSand2 @delmontyb @playnewworld Action based combat Best Crafting Territory Ownership 50v50 PvP 50vPvE Invasions There are bugs/Issues, no doubt, some can be frustrating but the game is still very much full of promise.