New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 04/19/2024 17:15

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Online Play (33%)

    Online Play (33%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaSt. Catharines Sign in
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • pusyadusyaka маленький уф (@pusyadusyaka) reported

    @playnewworld CAN YOU PLEASE FIX REEKWATERS BUGGING MOBS THERE ARE DOZENS OF MOBS SPAWNING ON SAME SPOT PLEASE FIX THIS **** UP ITS NOT THAT HARD

  • Dikaiosune5 Dikaiosune (@Dikaiosune5) reported

    @Cryptocito My problem with these kinds of games is simple - why would this game be fun? I can just pay $40 and @playnewworld. The game has more features. And, better graphics. Worse, real world money in crypto games will impact the egalitarianism that makes games fun.

  • Scionex Patricio Leyton (@Scionex) reported

    @IGN @playnewworld Crash Crash Crash

  • Lookatmysheeit Matías Leonel (@Lookatmysheeit) reported

    @playnewworld game keeps freezing and/or saying login is blocked due to corrupted game or malicious software.

  • dabszy Dabzsy (@dabszy) reported

    @Jaysinrd @DannehTV @playnewworld spike is a phrase for everyone to use cooldowns at the same time. been a thing for years. legit the only way to combat the stupid lag on the points. nothing is being expoited. The current server on Amenti is heavy PvE overall even before all the wars btw.

  • suipikapii Sui (@suipikapii) reported

    @Nez949 @The_Lazy_Peon Seriously @playnewworld fix your game. Did you guys just give up and are working on Lost Ark instead? Only thing you guys have fixed is the pig cancer of boarsholm. How did you guys not fix the pig spawn sooner btw? So many exploited their progression with this! 😤 #NewWorldMMO

  • Crason8 Crason8 (@Crason8) reported

    Dear @playnewworld ... PLEASE fix your chat system, it's the worst I've ever used and it's SO important in MMORPGs, thanks!

  • Joerosa JoeRosa (@Joerosa) reported

    @playnewworld are you ever going to fix or tune A selfless Nature quest? It’s impossible to do if everyone isn’t on the quest or already completed it .

  • 666lorddeath666 Fjorleif (@666lorddeath666) reported

    @playnewworld Hello, I would like to know if the overwolf minimap app can be used without problems, I did not find official information on the subject I only saw a post in the forum but it clarifies nothing and I would like to know if it can be used without problems ?

  • Q0LT0N Q0LT0N (@Q0LT0N) reported

    @KripplerTV @playnewworld We have the same issue windsward 😬

  • mengelag Matty E (@mengelag) reported

    @playnewworld why TF do you do this? Why would you change the order? So we accidentally go to town instead of the campfire? stupidest ******* thing in the game.. fix it!!!!

  • Kronzik_ Kronzik (@Kronzik_) reported

    I can’t track any ore in @playnewworld but I have 100 mining. Could be standing on top of ore and no indicator on compass. Never worked since starting the game. Any help? Resource tracking seems to be broken.

  • noBearhomie Zac (@noBearhomie) reported

    @playnewworld Your game is broken, 98-100% GPU Usage, and your support not addressing the issue at all.

  • evargyros Evaggelos Argyros (@evargyros) reported

    @playnewworld Pls fix " delay detected" issues

  • mmofallout Connor (@mmofallout) reported

    @nbrianna @MassivelyOP @playnewworld If they ever open up transfers to Minda, the queues on that server haven't been a problem in a week or two.

  • Esmond25 esmond (@Esmond25) reported

    @playnewworld Can you please fix southeast Asia server ping? It's so laggggg

  • ctlnls louis (@ctlnls) reported

    @playnewworld fix the goddamn lag in sieges ffs

  • jaxshyshy jaxshyshy (@jaxshyshy) reported

    @playnewworld Update: Over 48 hours on waiting for a reply from my ban appeal and still got no response. From Customer service, “This is something to do with moderation team, we don’t have access. Simply wait for response, because here’s the last point of contact you can make”

  • jmars2382 Jared Marshall (@jmars2382) reported

    @nvidia @playnewworld just bricked my GPU. Didn't know there were even issues with this until after my card blew up and I searched Google Not having a huge warning pop up all over the place of a known issue like that is grossly negligent.

  • Joken_UK Joken (@Joken_UK) reported

    @TheProsidian @playnewworld I got the NVIDIA GeForce RTX 2070 Super. But I heard the ones with the 30’s are having more issues

  • KeithSc29314202 Keith Scott (@KeithSc29314202) reported

    @playnewworld I’m having BAD lag issues on Arkadia Lambda. Like can’t move for 30 to 45 seconds.

  • SKHawks1 SKHawks (@SKHawks1) reported

    @ChrissyCostanza @Alienware @playnewworld So, when do we start calling this a problem?

  • CalituKarri Karri Sebastian Calitu (@CalituKarri) reported

    @playnewworld Any news on the armor bonuses the 20% light and 10% medium not working for healers? An issue reported in the beta and yet not fixed?

  • csarnoklako Csarnoklako (@csarnoklako) reported

    @playnewworld this lag detected thing have to stop... and one more thing, the servers are running? Cuz i have 150+ms since lauch, yall have to fix this, biggest company in the world btw...

  • evargyros Evaggelos Argyros (@evargyros) reported

    @playnewworld Please fix " lag detected" issues

  • likael Likael Silva Nunes (@likael) reported

    @playnewworld when the next bug fix is available, there are a lot of bizarre bugs in the game that need fixing urgently.

  • noBearhomie Zac (@noBearhomie) reported

    @playnewworld Your game is broken, 98-100% GPU Usage, and your support not addressing the issue at all. #NewWorldMMO #Amazongames

  • OutpostFirst 🎃 First Outpost 🎃 (@OutpostFirst) reported

    So is New World still melting GPU's? If so, that seems like a pretty severe problem that no one is talking about much... #PlayNewWorld

  • Korican86 Shane (@Korican86) reported

    @playnewworld @amazongames please patch a fix for the black screen many of us get. I am using a titan x and I can only play for an hour or two before it black screens and this is the only game it doe it with

  • BigChiefSean $ Dawg (@BigChiefSean) reported

    @playnewworld Please address the war exploit issue immediately. This is complete nonsense. People are quitting in droves because they've lost everything over your lack of foresight. Do you guys even check your own bug report forums?