New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 04/23/2024 05:20

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (67%)

    Sign in (67%)

  2. Online Play (33%)

    Online Play (33%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
CanadaSt. Catharines Sign in
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • divine_PSYCHO divine_ (@divine_PSYCHO) reported

    @Cyborne_ @Whizeguy1 @playnewworld ISP, failing ssd/hdd, could be many issues.

  • AndrewAlonzo90 Andrew Alonzo (@AndrewAlonzo90) reported

    @playnewworld Jesus Christ there is a crap ton of cry babies now a days about games not working. Nothing is perfect everything has problems or kinks that need to be worked on and it takes time to perfect anything @playnewworld is a great game and keep up the good work

  • me_mmuneeb Muhammad Muneeb (@me_mmuneeb) reported

    @playnewworld ???? servers down again?

  • Citricdeath CitricDeath (check pinned) (@Citricdeath) reported

    @nedrac_gaming @lost_potatoes @playnewworld But the issue remains, the GAxe needs a HUGE nerf and so does the Whammer in order to make the game more balanced. but yet, they continue to ignore that fact?

  • Devin_Dare Devin Dare (@Devin_Dare) reported

    @playnewworld Now if only they could fix the fact my company has put a territory in conflict three times this week and couldn’t declare every time.

  • TvKamien KamienTV (@TvKamien) reported

    @playnewworld Nerfed all my shields, my harvesting gear has vanished.. Chests are floating above floor in certain area's.. people's can't log in and housing is still broken.. Yeah no wonder you lose hundreds of players every days..

  • CashewLeCat Michael Leide (@CashewLeCat) reported

    @InglesComGames @playnewworld Did you have this problem and were able to get in-game by just waiting? The task manager only shows disk access, which could mean anything, especially if there is a bug. My whole disk could have been read by now.

  • FeliciaHarty ByeFeliciaHarty (@FeliciaHarty) reported

    @Kaptein0le @playnewworld Sounds like a steam issue..

  • TemTemTrainer Justaguy (@TemTemTrainer) reported

    @playnewworld Fulfilling buy orders is not working. It's the rarity, within the GS range, exact tier, and perk (any). I hit "sell now" and it said insufficient item level. The GS request is 400-500 and the one I'm trying to sell is 415

  • Aufmischer Husky SM (@Aufmischer) reported

    @MaWa36_ @playnewworld I was in a war and my game crashed. Since that I have the same problem...

  • AvanieO Avani (@AvanieO) reported

    @JerseyFinFan @playnewworld Im lvl 60 for a long time now. Not gonna start again. Like I see a lot of people have problems like me so yeah, great update xD

  • mrwrong842 Mrwrong842 (@mrwrong842) reported

    @playnewworld You say that but it tells me login unavailable world is under mantenance.. You posted this 2 hours. So its not done clearly.

  • whosnachosyt whosnachos (@whosnachosyt) reported

    @playnewworld thank you for this lagging trash patch, unsync as ****, circle while pickup bug, market buggy each time more trash gj as always.

  • LStalinsky Leif Stalinsky (@LStalinsky) reported

    @MaWa36_ @playnewworld Have the same issue

  • freqout23 Amir (Freqout) (@freqout23) reported

    @InglesComGames @playnewworld All I saw in task manager was the game eating a quarter of my cpu and the crash dump uploader running but not doing anything.

  • peepawTTV peepaw (@peepawTTV) reported

    @playnewworld Did you fix the economy yet

  • RA1GO Daniel (@RA1GO) reported

    @playnewworld Why when I Update, I always have to verify integrity of games files???? If I don’t do it after a while playing game, an error pop up

  • JanJanuszJanow1 Jan Janusz Janowski (@JanJanuszJanow1) reported

    @MaWa36_ @playnewworld GPU driver update fix it.

  • Magnificent_MF Millennial Gaming (@Magnificent_MF) reported

    @playnewworld New enemies yay, but I have a question? Did y’all fix the broken enemies yet, for example 580 hammer and sword bosses?! Been broken longer than a month now.

  • freeeeeetobe Free To Be (@freeeeeetobe) reported

    @playnewworld Having a VERY ROUGH time with your support. Is there any way someone can get any form of support or help with issues with your game ? Been in support limbo for 2 weeks now.

  • iRocc8 Marco (@iRocc8) reported

    @playnewworld Into the Void means into the lag right?

  • MiltonYeoh Milton Yeoh (@MiltonYeoh) reported

    @SomethingJaxson @playnewworld Very sad I though the patch will fix things but seem broken because u can’t even past the loading screen …

  • Charls19838741 Charls (@Charls19838741) reported

    @ABottari82 @NicoKuroKusagi @playnewworld It was a drop. Erros don't happen, they are producing it in a quantity that is not acceptable. Most players have lost something. In addition technical team NEVER resolves a problem. It's a shame, we paid for the game, and they behave like we are doing us a favour.

  • EvilEggTV EvilEggTV (@EvilEggTV) reported

    @playnewworld Couldn't login, when it did eventually logged me in it kicked me out "Due to Suspicious Activity"..... While do I feel this is another untested patch?

  • JaMora_96 Juan Antonio Mora (@JaMora_96) reported

    @playnewworld Im having problems with the new patch, i cannot receive any heal, i tried with food and potions and also 1 heal tried to heal me and was impossible, could you please help me?

  • Bartosz49208077 Bartosz (@Bartosz49208077) reported

    @playnewworld Great fix! I can't even load game. Stuck at NW logo. Good job!

  • shaggy2point0 Lee Palfreyman (@shaggy2point0) reported

    @playnewworld Can you fix the pvp quests? Every time I get to the quest they just die for no reason

  • ABottari82 LOCKDOWN (@ABottari82) reported

    @Charls19838741 @NicoKuroKusagi @playnewworld Did you get them from exploits? If so tough luck cheater. If you earned them legitimately,.than use the feedback feature and have some patience. You can't do a better job so cut them some slack. Errors and bugs happen then they get worked on.

  • JerseyFinFan Dead Inside Dolphins Fan (@JerseyFinFan) reported

    @AvanieO @playnewworld They literally fixed a ton of problems with this update you cuck

  • iikhaleel ikhaleel ❁ (@iikhaleel) reported

    @playnewworld fix the fkn the fkn game fkn bugs fkn my fkn game is fkn freez fkn all fkn time fkn 🥲